Highly skilled at software installation, upgrades, updates and hardware replacement. Specializes in virus removal and performance tweaks.
Well-versed in troubleshooting and repairing malfunctioning hardware and software.
Devises innovative strategies to resolve recurring computer and network problems.
Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role offering opportunities for long term professional growth and development.
Innovative Computer Technician with 15 years in computer maintenance and repair.
Advanced knowledge of Windows Operating Systems, Linux, Mac OSX.
Self-motivated Computer Technician with 10 years experience installing and maintaining company databases and servers.
Skills
Excellent problem-solving abilities
Excellent communication skills
Excellent diagnostic skills
Work History
05/2013 to 05/2014
Meter TechAlaska Sea Life – Seward, AK,
Tru-Check Metering Services.
Installation of NIPSCo Automatic Meter Readers.
Trained in High Voltage/Amperage Residential lines.
Trained in proper use of Personal Protection Equipment.
09/2011 to 03/2012
Assistant Network Admin.Altru Health System Clinic – Erskine, MN,
Aligned office departments and increased inter-department communication and data sharing.
Recommended network security standards to management.
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
Managed firewall, network monitoring and server monitoring both on- and off-site.
Recommended architectural improvements, design solutions and integration solutions.
Designed and implemented new server standards for core business services.
08/2010 to 02/2011
I.T. ManagerRock Bottom Restaurant & Brewery – Colorado Springs, CO,
Provided methodologies for object-oriented software development and efficient database design.
Recommended architectural improvements, design solutions and integration solutions.
Installed software, modified and repaired hardware and resolved technical issues.
Identified and solved technical issues with a variety of diagnostic tools.
Established compatibility with third party software products by developing program for modification and integration.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
08/2006 to 02/2009
Installation TechCobb-Vantress – Summers, AR,
Trained in installation of Comcast Triple-Play.
Tested UTP copper and fiber cabling.
Completed logs and reports according to established policies and procedures.
Diagnosed and repaired hardware, software and system issues.
Calibrated and monitored devices following installation.
Programmed and troubleshot devices following installation.
Recommended system-level hardware and software installations.
Attached electrical and telephone wiring to properly connect components.
Fed cables through access holes, roof spaces and cavity walls.
Positioned and terminated cables, wires and strapping.
Drilled holes for wiring in wall studs, joists, ceilings and floors.
01/2003 to 2006
Kitchen ManagerUSA – City, STATE,
Prepared program operating budgets, budget reports and other financial performance reports.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Reduced food costs by 29 percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering.
Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.
Regularly interacted with guests to obtain feedback on product quality and service levels.
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
Achieved and exceeded performance, budget and team goals.
04/2000 to 2003
Director of I.T.Michael Anthony Studio – City, STATE,
Maintained 95% up-time on company networks through careful and preventative maintenance.
Resolved virus and malware issues with a 100% success rate.
Set up equipment for employees, including installing cables and hardware.
Installed software and operating systems company computers.
Set up and configured hardware and software on company equipment.
Maintained accurate hardware and software inventories.
Restored data, operating systems, files, documents and drivers.
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Ordered necessary supplies and parts to repair malfunctioning hardware.
05/1999 to 04/2000
Registered Pesticide ApplicatorPerma - Green – City, STATE,
Registered Indiana Pesticide Applicator Applied lawn fertilizer and pesticide for commercial and residential clients.
Inspected, advised clients on solutions for maximum results.
Brought to clients new informative ways to better utilize our product, Through training, and information.
Conducted quality control tests and directed test procedures.
Determined equipment operating efficiency.
Maintained records for Indiana Department of Health audits.
Maintained compliance with DEC and EPA.
Accurately inventoried chemicals and supplies.
Accurately inventoried lab chemicals and supplies.
05/1998 to 01/1999
JanitorHollywood Connection – City, STATE,
Cleaning of theaters, Concession area, Bathrooms, etc.
Cleaned in and around the buildings, prioritizing safety at all times.
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Hosed down and swept steps and sidewalks.
Dismantled, cleaned and replaced light fixtures.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Inspected facility and grounds and picked up any trash.
Spot cleaned furniture and carpet.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Steam cleaned and shampooed carpeted areas.
Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Scrubbed, top-coated, buffed and varnished hard floors.
Sanitized bathrooms, showers and locker rooms.
Checked in and stocked inventory throughout the facility.
Kept janitorial closets clean and organized.
Wiped down tabletops, chairs and condiment containers.
Education
Expected in 1992
High School Diploma: Valparaiso High School - Valparaiso, IN GPA:
Skills
Hardware, Installing Hardware, clients, Database Management, Database, Help Desk, LAN, Linux, Mac OS, marketing strategies, Microsoft Office, Windows, 2000, Network Admin, Network, Operating Systems, Oracle, PC Repair, Peripherals, sales, TCP/IP, Troubleshooting, VM, WAN, web-pages
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