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merchandiser specialist resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Bilingual retail sales associate with extensive merchandising experience, Delivers accurate inventory counts and maintains detailed warehouse records. Who builds and leads friendly, efficient customer service. Creating a positive and energetic sales environment, seeking a position in management. Continues to provide exceptional service skills, with 6+ years of customer service experience as well as 2+ years of supervisor experience in a retail environment and always maintaining a friendly and enthusiastic attitude.

Skills
  • Experience in commission based sales
  • Supervising experience (2 years)
  • Management
  • Inventory Control
  • Leadership
  • Spanish - Expert
  • English - Expert
  • Awards
  • Sales associate of the year January 2019
  • Was awarded the Pioneer award for being the best sales associate for the year.
  • Influencing and negotiating with customers
  • Strong Communication and Interpersonal Skills
  • Energy and Physical Stamina
  • Ability to Lift 40 pounds
  • Excellent Written and Verbal Communication
  • Returns and Exchanges
  • Available Nights, Weekends and Holidays
  • Product Knowledge
  • Meeting Sales Goals
  • Store Opening and Closing
  • Merchandising and Display
  • Locating Merchandise
  • Merchandise Recommendations
Experience
Merchandiser Specialist, 03/2023 to Current
Best BuyGarland, TX,
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Built product displays and placed appropriate signage for merchandise.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Printed labels and tags for for-sale merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Communicated and coordinated planogram execution with store management.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Cleaned and organized display cases, shelves and aisles.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Appliance Sales Specialist, 09/2022 to 02/2023
Troon Golf, L.L.C.Braselton, GA,
  • Experience in a warehouse environment along with learning how to navigate with heavy equipment around.
  • Always applied a safety first attitude
  • Learned how to go sell with great customer service as well as delivering the product they purchased to the customers car.
  • Lifted and moved refrigerators, washers, dryers, and microwaves consistently throughout my shift
  • Learned how to navigate the Lowe's zebra phone to locate, stock and receive items.
  • Helped out receiving when short handed, got experience in working with a conveyor belt and working quick to ensure all products were on sales floor before the store open
  • Maintained department and showroom with neat and orderly displays.
  • Attended product training offered by appliance vendors to stay updated on features and benefits of appliances being marketed.
  • Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
Cellular Sales Associate, 04/2022 to 09/2022
Boost MobileCity, STATE,
  • Recommend, select, and help locate or obtain devices based on customer needs and desires.
  • Answer questions regarding devices and it's services.
    Computer sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use for operation of merchandise.
  • Exchange merchandise for customers and accept returns.
  • Provide excellent customer service/service experience
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Described devices and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain devices based on customer needs and desires.
  • Answer questions regarding devices and it's services.
  • Computer sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use for operation of merchandise.
  • Exchange merchandise for customers and accept returns.
  • Provide excellent customer service/service experience.
Supervisor, 02/2020 to 04/2022
Levi Strauss & CoCity, STATE,
  • Learned many new skills such as trouble shooting computers in store, achieving sales goals as a team, finding solutions for unsatisfied customers that benefited both parties
  • Attention to detail and to be effective in a high paced environment
  • Worked all around the store from the salesfloor to back of house where I received and processed boxes
  • Ability to process returns as well as exchanges, everything from in store purchases to online purchases with or without a recipet.
  • Gained extensive product knowledge from the 6 years working for the company and 2 of those years being a supervisor.
  • Learned how to prioritize tasks to tackle the day when hit with a huge shipment, even the days where we would receive shipment of transfers earlier than expected
  • Experienced in inventory and mpos per company standard
  • Experienced in picking and shipping out a customers online orders that being 'ship from store' or 'bopis' as well as being able to create new rfid's tags when needed.
  • Complied with company policies, objectives and communication goals.
Lead Back of House Associate, 11/2021 to 04/2022
Levis Strauss & CoCity, STATE,
  • Quickly and efficiently located products for customers or other associates
  • Processed and sensored shipment in a timely manner
  • maintained communication with management on stock levels and ordered what needed to be ordered from our warehouse
  • Maintained a good relationship with warehouse associates and would speak to them in English or Spanish to solve what problems they had with our daily scans
  • Moved new product from back of house to sales floor in a timely manner.
  • Monitored stock to maintain sufficient quantity of featured product.
Education and Training
Associate's degree: Liberal Arts & Sciences, Expected in 05/2020 to Mohave Community College - Bullhead City, AZ
GPA:
High school diploma: , Expected in 05/2015 to Mohave High School - , AZ
GPA:
Willing to relocate: Anywhere

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Resume Overview

School Attended

  • Mohave Community College
  • Mohave High School

Job Titles Held:

  • Merchandiser Specialist
  • Appliance Sales Specialist
  • Cellular Sales Associate
  • Supervisor
  • Lead Back of House Associate

Degrees

  • Associate's degree
  • High school diploma

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