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Merchandiser/Sales Associate Resume Example

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MERCHANDISER/SALES ASSOCIATE
Summary

Results-oriented Account Manager with a history of excelling in revealing customer needs and delivering solutions.

Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build most successful business partnerships.

High performing sales professional with over 8 years' experience in the Beer Sales and Distribution industry. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.

Skills
  • Active listener
  • Organized
  • MS Office proficiency
  • Store maintenance
  • Visual displays
  • Floor set design
  • Team player
  • POS systems knowledge
  • Display resetting
  • Seasonal promotions
  • Retail sales campaigns
  • Merchandising plan development
  • In-store event display management
  • Marketing knowledge
  • Product expertise
Education and Training
GEDLoften H.S.City11/2001
Experience
Company NameMerchandiser/Sales Associate | City, State02/2009 to 07/2014
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins within each allocated location.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed various labels and tags for all merchandise.
  • Communicated and coordinated execution of planogram with store management.
  • Built effective relationships with each store to develop superior customer satisfaction.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Researched current and past business performance using online systems and available reports.
  • Recorded accurate inventory levels of product on hand in stores per appointed route to insure consistent suppl, and no " out of stocks.
Company NameSmall Format Account Manager( Outside Sales) | City, State07/2014 to 01/2017
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Resolved customer issues and offered continual support throughout sales, delivery and receiving processes.
  • Established and serviced 60-70 accounts in assigned territory.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Designed retail displays in both larger grocery, and smaller convenient stores for desired products to increase sales by 45% on average.
  • Planned and followed through with inventory management for each store.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Company NameInventory Specialist | City, State02/2017 to Current
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Purchased goods to maintain stock and prepare for further stock in procedures for incoming inventory( new vehicles).
  • Coordinated inventory, stocking, and ordering.
  • Met store customers on the floor and discussed needs.
  • Utilized tracking systems and documentation to trace cargo on its route.
  • Accurately entered data using CDK, Microsoft excel and efficiently completed all paperwork.
  • Performed scheduled inventory counts and supply audits.
  • Organization of "Front Lot Portion", assuring the sales team and customers ample selections per interest during purchase.
Company NameAssistant Sous Chef | City, State08/2019 to Current
  • Prepared mise en place every day to promote efficient preparation of signature dishes.
  • Plated food according to restaurant artistic guidelines for attractive presentation.
  • Adjusted seasonal plans to source local ingredients and aligned special dishes with area events.
  • Supervised all kitchen food preparation while operating in demanding, high-volume environment.
  • Created diverse cuisines, including full restaurant, special event, catering and tasting menus.
  • Created exciting dishes to draw in clientele and increase revenues.
  • Performed as head chef as needed to maintain team productivity and restaurant quality.
  • Devised creative food and wine pairings as part of successful cross-marketing strategy.
  • Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
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Resume Overview

School Attended

  • Loften H.S.

Job Titles Held:

  • Merchandiser/Sales Associate
  • Small Format Account Manager( Outside Sales)
  • Inventory Specialist
  • Assistant Sous Chef

Degrees

  • GED

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