Passionate Grooming Mentor offering 16+-years experience in dog and cat grooming. Experienced teaching quality dog grooming basics, equipment use, and pet safety protocols. Excellent with educating customers in grooming needs, and the importance of nutrition and exercise for their pets health.
Skills
Individual and group instruction
Student Supervision
Fur cutting techniques
Safe nail trimming
Dog behavior insight
Detail-oriented
Flexible & Adaptable
Customer service
Relationship-Building
Work History
Mentor Teacher , 10/2017 to 12/2020 Office Of Head Start Interim Managment – Danville, IL,
Implemented practice exercises and used repetition, which enabled PSA's to grasp new concepts quickly.
Assisted and mentored PSA's in groups of up to 2 by reviewing lesson teachings and hands on instruction.
Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
Supported PSA learning objectives through personalized and small group assistance.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Retained interest and maximized receptive learning by educating PSA's using hands-on instructional techniques.
Assessed PSA grooms to check quality and completeness before sending pets back to owners.
Oversaw PSA's in salon to monitor, enforce rules and support learning.
Delivered personalized educational, behavioral and emotional support to individual PSA's to enable positive learning outcomes.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Professional Dog Groomer, 10/2017 to 12/2020 Tractor Supply – West Haven, UT,
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Worked 8 to 10-hour shifts with oversight of animals in kennels or holding pens.
Kept kennels and grooming areas neat and clean.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Met with clients to discuss cut and style preferences prior to caring for animals.
Provided top-notch customer service to every customer and exceptional care to animals.
Worked with more than 6+ animals each day to provide skilled bathing and grooming services.
Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Dog Groomer, 01/2012 to 10/2017 Tractor Supply – Westport, SD,
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Lifted 4+ dogs of varying weights and breeds for bathing and grooming services on daily basis.
Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Worked 4 to 10-hour shifts with oversight of all animals in kennels or holding pens.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Met with clients to discuss cut and style preferences prior to caring for animals.
Provided top-notch customer service to every customer and exceptional care to all animals.
Worked with more than 4+ animals each day to provide skilled bathing and grooming services.
Dog Groomer, 01/2003 to 01/2008 Petsmart – City, STATE,
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Worked 8 to 10-hour shifts with oversight of any animals in kennels or holding pens.
Kept kennels and grooming areas neat and clean.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Met with clients to discuss cut and style preferences prior to caring for animals.
Provided top-notch customer service to every customer and exceptional care to all animals.
Worked with more than 6+ animals each day to provide skilled bathing and grooming services.
Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Education
: Dog Grooming, Expected in 01/2003 Petsmarts Learning Institute - Bakersfield, GPA:
High School Diploma: , Expected in 06/1988 South High School - Bakersfield, CA GPA:
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