Dedicated, solutions oriented mental health worker with skill in developing treatment plans for participants living with severe mental illness/substance abuse. Expertise in cultural competency, harm reduction model, and client centered consult.
Harm reduction/motivation interviewing
De-escalation techniques/crisis intervention
pathogens, naloxone, CPR/first aid, psychopharmacology training
Culturally competent communication
Psychotropic medication knowledge
Representative payee services
Chart organization and updates
Individual and group engagement
Activities of daily living educator
Mental illness and substance abuse comorbidity
Treatment and discharge planning
Direct service experience with severe and/or persistent mental illness and housing
Mental Health WorkerJul 2015 - Current Heartland Alliance - Heartland Health OutreachChicago Illinois
Comprehensive case management: Mental health/Substance abuse
Treatment plans, mental health assessments, LOCUS, progress notes, intake/discharge, reauthorization for MCOs
Monthly budgets/head of representative payee services for program
Facilitate meal groups, leisure groups, activities of daily living groups, community outings
Medication monitoring: Psychotropic and physical health
Medication training: Psychotropic and physical health
Observe and monitore client behavior and responses to treatment.
Proficient use of CIS and Centricity for continuum of care
Direct strengths-based, harm reduction, culturally competent and individualized intakes and assessments.
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
Connect participants with community service and resource agencies.
QI - Participant charts for audit
Ensure all participants on caseload remain insured: MCOs/Medicaid plans
Advocate for and directly service undocumented participants/HUD funded
Administrator/BookkeeperJan 2010 - Jun 2015 Lorant Welles AccountingSkokie, IL
Manage bookkeeping and payroll for small business clients
Compile tax preparation: individual and business entities
Compile corporate annual reports
Learning Center/Program InternSep 2014 - Apr 2015 Deborah's PlaceChicago, IL
Utilize harm reduction/motivational interview techniques to foster relationships with participants
Facilitate weekly art therapy groups centered around domestic violence, trauma, and homelessness.
Aid to direct supervisor
Work with program data analyst to compile annual participant satisfaction survey
Assist with clothing drives, program meal preparation, and token economy system
Front desk volunteerOct 2013 - Apr 2014 Volunteer experience - Sarah's CircleChicago, IL
Perform front desk check-in for daytime service clients.
Monitor laundry/shower/phone/computer sign-up.
Provide assistance and support with internet related activities such as job applications, online classes, etc.
Address client needs/concerns.
Mediate client altercations.
Bachelor of Arts: Social WorkMay 2015 Northeastern Illinois UniversityChicago, IL
Member of Association of Student Social Workers in good standing
Dean's list Fall 2014 - 2nd semester of Senior year
Lobby in Springfield IL on Social Work Day
Began membership in NASW
Compile portfolio/final research project on internship experience
Member of Phi Alpha Honors Society
Cultural Awareness and Sensitivity workshop
Coursework in Lifespan Psychology/Human Behavior in the Social Environment/Policy
Associate of Arts: General Education2010 Oakton Community CollegeSkokie, IL
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Companies Worked For:
Heartland Alliance - Heartland Health Outreach
Lorant Welles Accounting
Volunteer experience - Sarah's Circle
Northeastern Illinois University
Oakton Community College
Job Titles Held:
Mental Health Worker
Learning Center/Program Intern
Front desk volunteer
Bachelor of Arts : Social Work May 2015 Associate of Arts : General Education 2010
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