Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

QUALIFICATION SUMMARY: Very compassionate Mental Health Technician with 5 years experience, with the ability to monitor client behavior, provide prompts and implement redirection techniques. Skilled in behavioral modification and other therapeutic techniques with clients and families. Excellent communication and interpersonal skills allow me to make clients feel at ease, works well with school and outside agency personnel.

  • Leadership Supervisory Skills
  • Team Collaboration
  • Patient Education
  • Treatment Planning
  • Counseling Techniques
  • Record keeping
  • Progress Notation
  • Computer Literacy (Word, Excel, Internet)
  • Safety
  • Training
  • Crisis Intervention
  • Psychosocial assessment
  • Mental health evaluations
  • Records management
  • Skilled in intake interviewing
  • Discharge Planning
  • Building rapport
Work History
11/2017 to Current
Mental Health Specialist Northwest Hospital WA, State,
  • Possesses a basic knowledge of psychotropic drugs, uses and side effects
  • Performs properly and legibly documents and reports all procedures in accordance with department policy
  • Knowledge of psychiatric terminology and various treatment approaches.
  • Performs other duties as assigned or directed to ensure the smooth operation of the department or unit
  • Provided clients with recommendations to community resources.
  • Performed client assessments and developed treatment plans.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
08/2017 to 10/2018
Psychiatric Technician Mhm Services, Inc. Waymart, PA,
  • Observed patients behavior, listen and write their concerns, monitored vital signs, assisted patients with their ADL's,
  • Provided some nursing, psychiatric and personal care to mentally ill, emotionally disturbed or mentally retarded patients
  • Encourage patients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships
  • Took and recorded measures of patients' physical condition, using devices such as thermometers and blood pressure gauges.
  • Counseled and mentored clients on substance use and life choices.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
07/2015 to 08/2017
Quality Assurance Lab Technician Land O' Lakes West Salem, WI,

  • Lab services testing for bacteria's
  • Produced reports and diagnosis on multiply products
  • Helped implement new inventory management system that included more frequent inventorying of chemical solution stock levels to ensure uninterrupted lab services
  • Familiarity with Safety, Food Safety, GMP, Preventive Maintenance, Quality Assurance, Sanitation
  • Ability to use plant equipment, laboratory apparatus and office automation equipment
  • Performed technical and quality systems audits of laboratory.
  • Performed routine preventive maintenance on equipment parts and materials.
  • Conducted investigations into questionable test results.
  • Conducted data review and followed standard practices to find solutions.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Created testing protocols to be used across product lines.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
09/2013 to 07/2015
Maintenance Technician Bcfs Los Angeles, CA,
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Studied system requirements to order components and parts and perform acceptance tests.
  • Inspected fire extinguisher equipment on state-mandated schedule.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
Expected in
No Degree: Business Management
Roosevelt Roads - Puerto Rico,
Expected in
Mechanical Maintenance Core: Mechanical Engineering Technology
Great Lakes Military Core - Great Lakes, IL,
Expected in
Certificate: Quality Control And Safety Technologies
Osha Pearl Harbor - Joint Base Pearl Harbor-Hickam, HI,

Advanced Safety Programs

Expected in 08/2022
Bachelor of Science: Psychology
Southern New Hampshire University - Hooksett, NH
  • Dean's List Fall 2021
  • Dean's List Summer 2021
Expected in
EPA Certified 608 Universal: HVAC Installation And Repair
South Texas Vocational Institute - McAllen, TX,
Expected in
R – 410A Residential Certified:
- ,
Limited Working

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School Attended

  • Roosevelt Roads
  • Great Lakes Military Core
  • Osha Pearl Harbor
  • Southern New Hampshire University
  • South Texas Vocational Institute

Job Titles Held:

  • Mental Health Specialist
  • Psychiatric Technician
  • Quality Assurance Lab Technician
  • Maintenance Technician


  • No Degree
  • Mechanical Maintenance Core
  • Certificate
  • Bachelor of Science
  • EPA Certified 608 Universal
  • R – 410A Residential Certified

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