Mental Health Professional Resume Example
As a Mental Health Professional, I have a strong track record of establishing solid relationships with clients, co-workers, administration and local agencies. I am driven to help others overcome personal obstacles, comfortable working autonomously and in team-based setting. I have proven the ability to build client rapport, facilitate growth and experienced facilitating individual and family therapy. In 4 years of experience, I provided community-based counseling service that consist of supportive counseling, skill training, assist with Department of Social Services and advocate for clients. I am trained to respond immediately to implement crisis intervention strategies to help patients in emotional distress and enhances treatment programs to ensure the best quality of service for patients. In additional, I have 2 years of substance training from Phoenix Family Life Center to assist clients in recovery.
|
|
- Refers clients to external resources for additional support
- Applies supportive counseling and skills training modalities for therapeutic interventions
- Creates client treatment plans based on assessments and goals
- Adhered to HIPAA confidentiality requirements by safeguarding files
- Teaches client anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
- Collaborates closely with treatment team to appropriately coordinate client care services
- Refers clients to other programs and community agencies to enhance treatment processes
- Records comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members
- Works with parents and teachers to implement consistent behavior therapy techniques at home and school
- Efficiently gathers information from families and social services agencies to inform development of treatment plans
- Provides counseling for relapse prevention, social issues and mental health problems
- Gains complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for the professional practice of counseling
- Provides a wide variety of individual, group and familial counseling interventions strategies to assist patients
- Documented patient interactions in compliance with HIPAA requirements
- Provided administrative support to clinical staff and managers
- Provided excellent service to patients through personable communication
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices
- Promoted a high level of respect and dignity when communicating with clients and families
- Effectively managed daily charting for each patient
- Intervened in cases that warranted it, including when clients wished to leave the facility against medical advice
- Supported patients in identifying and addressing mental health challenges
- Contributed to business growth by confirming customer satisfaction with service and quality
- Tracked each interaction for auditing, reporting and training purposes
- Maintained customer loyalty by delivering fast, friendly and knowledgeable service for routine questions and service complaints
- Achieved high customer satisfaction scores by de-escalating complaints quickly
- Met and exceeded productivity targets by handling every interaction with good organizational and relationship-management abilities
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems
- Educated customers on special pricing opportunities and company offerings
- Reduced process lags and effectively trained team members on best practices and protocol
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Prepared patients and loved ones for future self-management and decision-making responsibilities by encouraging' independence and ongoing goal-achievement
- Documented and filed patient health reports and charts
- Established long and short-term goals for therapeutic services to encourage patient progress
- Monitored and assisted both occupational and physical therapists during treatments with patients
- Managed load of 20 cases on consistent basis
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Formatting
- Word choice
- Measurable results
- Strong summary
- Clear contact info
Resume Overview
School Attended
- Capella University
- Louisiana State University at Alexandria
Job Titles Held:
- Mental Health Professional
- Mental Health Technician
- Customer Service Associate
- Direct Care Specialist
Degrees
- Master of Science : Human Behavior Specialization in General Studies
Bachelor of Science : Psychology
Associate of Science : Allied Health
Similar Resumes
