Mental Health Counselor Resume Example
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MENTAL HEALTH COUNSELOR
Summary
Enthusiastic and dedicated professional, I'm seeking a project or position where I can grow, develop, and make an impact. With a strong skill set and relevant experience, I believe I can bring creative ideas and successful solutions to the table. Take a look through my resume to find out more about what I have to offer - or get in touch to discuss how I can help you on your next project.
I'm an experienced professional based in Miami, FL. My work is focused on producing quality work and making a significant impact. I'm happy to apply the experience and skills I've obtained in my career in order to manage tasks and projects through creative problem solving and innovative thinking. I possess a strong eye for detail and can thrive independently as well as in a team environment.
Skills
Management, Leadership, Administrative, Data Management, Bookkeeping, Detail Oriented, Brand Identity, Oral Presentation, Conferences, Objective Focused, Filling, HR, Listening, Logistics, Managing, Market Research, Meetings, Sales, Scheduling, Mental Health, Research, Counseling, Crisis Intervention, Client Relations, Customer Service, Science, Statistical Analysis, HIPPA Policy, Psychology
- Sales Software: Salesforce.com, TapScan, POS
- Public Relations Software: Bacon's Mediasource, Factiva
- Desktop Publishing Software: Photoshop, Illustrator, HTM
- Microsoft: Word/Excel/PowerPoint, Adobe: Acrobat/Photoshop,
- Research & Statistical Software: SPSS, Qualtrics, Nexgen
Experience
12/2016 to 07/2017
Mental Health CounselorInnovage － Downey , CA
- Encourage patients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships.
- Guide clients in the development of skills and strategies for dealing with their problems.
- Counsel patients individually and in-group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
- Act as patient advocates in order to coordinate required services or to resolve emergency problems in crisis situations.
- Prepare and maintain all required treatment records and reports.
- Collect information about clients through interviews, observation, and tests.
- Plan, organize, and lead structured programs of counseling, work, study, recreation, and social activities for patients.
04/2016 to 12/2016
Temp Conference CoordinatorUniversity Of Maine － Orono , ME
- Coordinated and managed a multimillion dollar operation.
- Recruited, hired, trained, evaluated and counseled 35 employees, including supervisors and assistant managers.Established relationships with high-end clients (i.e., LEGO Engineering, Greek diplomats, etc.).
- Planned, organized, and coordinated several multi-level high volume conferences.
01/2013 to 01/2016
Research AssistantState Of North Dakota － Multiple Locations , ND
- Coordinated and attended lab meetings with other research assistants, discussed research ideas, and collaborated on projects.
- Used word processing, spreadsheets, scheduling, and statistical analysis programs to complete the research project.
- Collected data by administering research sessions with student participants.
- Worked on project outcomes so they can be submitted for presentation at local regional commences; prepared abstract worked on poster or oral presentation at professional conference.
- Collaborated with Dr. Wells to submit work to an appropriate journal to share the results with the broad scientific community.
- Corresponded with faculty and administration to assure curriculum was met and any unexpected situations were handled properly.
09/2014 to 03/2015
LGBTQA Helpline Advocate (Internship)Access Healthcare Physicians, Llc － Hudson , FL
- Answered the helpline and created reports on callers across the United States.
- Provide exceptional communication and active listening skills by helping callers talk through their troubles.
06/2013 to 08/2013
Temp Administrative AssistantBusch's, Inc. － South Lyon , MI
- Assisted with all aspects of administrative management, including logistics, managing files, and resolving day-to-day administrative and operational problems.
- Organized confidential records and maintained filling systems for the HR department.
- Corresponded with faculty and administration to assure curriculum was met and any unexpected situations were handled properly.
06/2013 to 08/2013
Temp TelemarketerThe Parthenon Group － City , STATE
- Called retailers nationwide to participate in a market research survey for a client, and provided exceptional customer service.
06/2013 to 08/2013
Temp Mailroom ClerkCoverys － City , STATE
- Assisted executives with all mail service requests, including responding to internal department mail.
- Organized inkling mail and distributed it throughout the appropriate departments.
- Processed outgoing mail from all departments and worked directly with USPS, UPS, and FedEx
02/2010 to 09/2011
Pharmacy TechnicianRite Aid － City , STATE
- Provided prompt service by assisting patients with related questions, processing patient prescription data into the computer system, and completed paperwork related filing a prescription.
- Effectively communicated patient prescription needs with various doctor's offices, including refill authorization requests.
02/2009 to 09/2011
Store ManagerPlato's Closet － City , STATE
- Provided a positive working environment and handled employee issues appropriately and in a timely manner.
- Recruited, hired, trained, evaluated and counseled 20 store employees.
- Scheduled, organized, and directed assignments for career development.
- Developed and implemented employee performance evaluations and improvement plans.
- Ensured that the interior and exterior of the store was maintained to company standards.
- Utilized labor management tools to maximize productivity and profitability.
Accomplishments:
- Involved in all aspects of the initial development of the Franchise store, including the implementation of the 360º feedback appraisal system to ensure company progress and an overall proper work environment.
- Conducted frequent market research and customer acquisition reports, through buying and sales POS data systems, to ensure employees were buying articles of clothing that were known to sell, resulting in less back stock and more sales.
- Created and coordinated Plato Closet's 1st annual Fashion show, as a way to advertise the stores clothing in a more creative way than local competitors, and headed the advertisement portion of the event.
Education and Training
Bachelor of Science: PsychologySuffolk University － City, StateGPA 3.4
Certifications
- American Red Cross Adult First Aid/CPR/AED Certified 2017-2019 License: GU3L11
- CPI [Crisis Prevention Intervention] Certified 2017-2019 License: NE0E52BE
Publications
- Wells, Y., Talovic, E., Sorrentino, M., Stark, A., G. (publication in progress) The Impact of Social Media on Understanding the Emotional Expression of Others.
Activities and Honors
- Deans High Honors of the Year 2013
- Deans Honors of the Year 2014 & 2015
- Faculty Research Assistant Program (FRAP) Award 2014 & 2015
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Resume Overview
School Attended
- Suffolk University
Job Titles Held:
- Mental Health Counselor
- Temp Conference Coordinator
- Research Assistant
- LGBTQA Helpline Advocate (Internship)
- Temp Administrative Assistant
- Temp Telemarketer
- Temp Mailroom Clerk
- Pharmacy Technician
- Store Manager
Degrees
- Bachelor of Science : Psychology
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