Memory Care Resident Care Coordinator Resume Example Brookdale Senior Living

MEMORY CARE-RESIDENT CARE COORDINATOR

Summary

Deadline-oriented Care Coordinator offering well-developed skills in customer service, telephone etiquette and issue resolution. Pursuing a position in an organization where focus and dedication are appreciated. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation. Enthusiastic Care Coordinator offering over a decade of experience in patient education and personnel management. Polished, a hard worker and willing to go the extra mile to complete any task. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Care Coordinator with talent for compassion and advocating. Strong knowledge of Care Plans and writing detailed progress notes. Communicative and team-oriented with proficiency in Point Click Care. Proven history of fostering education to meet team, individual and management objectives.

Skills

Census goals
Records maintenance
Staff supervision
Personnel management
Acute and rehabilitative care
Employee retention strategies
Patient safety
Patient relations
Records management

Schedule management
Regulatory requirements
Problem resolution
First Aid/CPR
Team building
Organization
Customer service
Inventory management
Supervision

Experience

Memory Care-Resident Care CoordinatorBrookdale Senior Living | Colorado Springs, Colorado | Nov 2019-Current

Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Directed daily operations at facility caring for more than 75 individuals.
Worked closely with HWD manager to maintain day-to-day operations.
Educated Med Techs on medication assistance, ordering and insurance issues.
Checked the Medication and chart rooms regularly to ensure that it was kept neat, clean and free of debris.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
Solicited medical history information from patients to provide best and most effective medical advice.
Communicated with patients and POA with compassion while keeping medical information private.
Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.

Resident Program CoordinatorBrookdale Senior Living | Colorado Springs, Colorado | Oct 2016-Nov 2019

Created unique themes and fun and educational activities for seniors.
Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care approach.
Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
Managed inventory and ordered new supplies for activities when stock was running low.
Implemented comprehensive activity program to correspond with needs and interests of participants.
Monitored progress of participants to track measurable data for plan of care goals.
Supported activity leaders and external providers to deliver structured activities.
Kept accurate and organized program and individual records.
Managed individual budgeted activities expenditures to minimize operational costs.
Created and led safety training workshops for employees.
Planned, organized, facilitated and promoted diverse recreational programs.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Advertised for upcoming events to promote engagement and involvement.
Adjusted activity plans to better engage users of differing ability or interest levels.
Set up decorations, equipment and food service stands for various entertainment activities.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Attained facility targets, including revenue goals and member retention rates.

Activity DirectorSundance Rehab Facility | Colorado Springs, Colorado | Jun 2015-Oct 2016

Organized services such as transportation, event security, and catering.
Maintained records of activities and analyzed feedback from participants.
Designed programs to encourage entertainment, relaxation, socialization, and fulfillment for Sundance.
Handled budgetary concerns, keeping all activities affordable.
Consulted with staff and other professionals to discuss activities.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Adjusted activity plans to better engage users of differing ability or interest levels.
Planned, organized, facilitated and promoted diverse recreational programs.
Organized and lead variety of small and large group activities, including entertainment, crafts and Neighborhood walks.

Activities AssistantSprings Village Care Center | Colorado Springs, Colorado | Oct 2008-Jun 2015

Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
Helped residents participate in activities with basic and advanced mobility support.
Organized special trips for residents and accompanied groups throughout each excursion.
Maintained adequate supplies to meet activities needs.
Adjusted activity plans to better engage users of differing ability or interest levels.
Tracked resident demographics and preferences in order to develop enjoyable activities plans.
Updated facility schedule and related records.
Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Kept activities spaces organized, clean and tidy.
Upheld positive quality of life standards for residents of all ability levels.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Oversaw event calendar and planning.
Established, identified and assessed event goals and intended outcomes.
Advertised for upcoming events to promote engagement and involvement.

Education and Training

Associate of Science: NursingPikes Peak Community College | | Colorado Springs, CO | Jun 2015

Resume Overview

Companies Worked For:

Brookdale Senior Living
Sundance Rehab Facility
Springs Village Care Center

School Attended

Pikes Peak Community College

Job Titles Held:

Memory Care-Resident Care Coordinator
Resident Program Coordinator
Activity Director
Activities Assistant

Degrees

Associate of Science : Nursing

Memory Care-Resident Care Coordinator Resume Example

Resume Score: 80%

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