LiveCareer-Resume

membership representative resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Experienced account manager with a proven track record of building client relationships through effective communication, leading with product, and organized implementation. A motivated self-starter that continually uses metrics to better understand the new trends. Skilled at acquiring customers and servicing accounts to promote consistent revenue growth. Expert skills in lead optimization and customer problem- solving. Bringing top-notch planning and multitasking abilities packaged with industrious and driven approach. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of recruitment and customer service. Motivated to learn, grow. S Google Suites Closing Product promotions Staff Training Communications Revenue Generation Problem resolution Microsoft Office Pricing Customer Relations Lead prospecting Account development Meticulous Customer Service with 17 years of experience in Sales industry. Fantastic attention to detail, collaboration skills and typing ability. Committed to streamlining organizational procedures to optimize office settings.

Skills
  • MS Office
  • Google Suites
  • Problem resolution
  • Recruitment
  • Issue response and remediation
  • Written and oral communication
  • Active listening
  • Account servicing
  • Revenue Generation
  • Account development
Work History
Membership Representative, 10/2019 to Current
American Family FitnessChester, VA,
  • Contact customers and prospects to generate new business for recruitment projects to establish company goals.
  • Closes over 10 recruitments each month, including preparing contracts and processing order forms Exceed sales goals by 10 % to increase placement that facilitated home instillation.
  • Performs timely and cost-effective project management through expense reports and extended training.
  • Uses Google Suites to maintain company database with essential account and sales information.
  • Maintains routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Account Manager, , 10/2018 to 03/2019
Ingram Micro.Detroit, MI,
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols Achieved 120% of monthly quota and grew sales in 60 day timeframe Analyzed account details such as usage, culinary data and client comments to enhance understanding of product effectiveness and understand client needs Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
Account Manager, 12/2001 to 03/2018
Internaional Gourmet FoodsCity, STATE,
  • Developed highly profitable pipeline based on multiple sales penetration techniques Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities Managed book of business worth $3.5 million across 90 accounts Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 28% Managed 90 accounts by reviewing and mitigating discrepancies and collaborating with account holders Boosted sales numbers with proactive account servicing and diligent relationship- building Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms Educated clients on new food trends and updated account information to maintain high standards of client service Increased longevity of food service accounts by providing individualized customer service.
Education
Certification: Salesforce Administrator , Expected in 05/XXX1 to Emory University - Atlanta, GA
GPA:
Certificate: Travel Management, Expected in 06/1996 to Omega Travel School - Fairfax, Va,
GPA:
No Degree: Communications, Expected in to University Of District Of Columbia - Washington, DC,
GPA:
High School Diploma: , Expected in to Central Sr High School - Capitol Heights, MD,
GPA:

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Resume Overview

School Attended

  • Emory University
  • Omega Travel School
  • University Of District Of Columbia
  • Central Sr High School

Job Titles Held:

  • Membership Representative
  • Account Manager,
  • Account Manager

Degrees

  • Certification
  • Certificate
  • No Degree
  • High School Diploma

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