Membership Coordinator Resume Example
Love this resume?Build Your Own Now
MEMBERSHIP COORDINATOR
Summary
Results-oriented Development and Ticketing Representative with extensive track record in demanding sales and account management environments.
Highlights
|
|
Experience
Membership Coordinator02/2016 to CurrentNew York Botanical Garden
- Provide excellent customer service for members over the phone, by email, and in person.
- Respond to member inquiries and requests, resolving any issues that arise.
- Process contributions and maintain member accounts using Tessitura ticketing software.
- Send welcome emails to all new and renewing members from Tessitura lists.
- Assist in coordinating special events as well as planning and implementing activities at the events.
- Reprint membership cards from Tessitura and mail membership materials.
- Pull lists and send batch emails to new/renewing members.
- Track gifts given to members when they contribute to the museum.
- Coordinate with other departments to ensure the quality of the members' experience.
- Create email templates for all coordinators to maintain consistency and accurate information.
Ticket Service Agent10/2015 to CurrentCarrier Enterprise
- Provide support and customer service for the day to day ticketing and sales of the Center and its affiliates at both the call center and show box offices.
- Reserve seats, process payments, and distribute tickets accordingly using Tessitura.
- Stay informed on Center events to answer patrons' questions and promote upcoming events.
- Make courtesy calls for cancelled or altered performances.
- Assist managers with seating patrons and placing holds.
- Work with the Development Department to process contributions, note entitlements, and reserve preferred seating for donors.
- Anticipate needs of the Director of Ticketing Services, other staff, the box office, and patrons.
Sales Representative12/2014 to 01/2015
- Liaised with customers to find the best available seats and shows for their interests.
- Responsible for a working knowledge of all shows on Broadway, their theater locations, and seating layouts.
- Wrote and submitted accurate daily sales reports.
- Had the second highest single sale in the history of the company.
Costume Shop Manager08/2013 to 05/2014New York University
- Supervised multiple groups of students and taught basic sewing skills.
- Organized and maintained stock.
- Scheduled appointments, trained and supervised crew, and served as primary liaison to stage managers, directors, actors, and designers.
- Construct and alter garments.
- Oversaw wardrobe maintenance for multiple productions.
- Completed general office tasks, including organization and filing.
Production Stage Manager05/2013 to 08/2014Guthrie Theater
- Oversaw twenty to forty actors and technicians per show.
- Prepared for and ran rehearsals.
- Coordinated all technical aspects of each production with designers and directors.
- Collected, organized, and tracked props.
- Created and filled out forms to document the production.
- Compiled book with all information on the cast, crew, and production to be able to run show.
- Create schedules for rehearsals, private coaching sessions, and individual appointments with different departments.
Education
Bachelor's Degree of Arts: Drama2014Texas Woman's UniversityCity, StateDrama
2007Stephen F. Austin State UniversityCity, State
Skills
basic, book, call center, coaching, excellent customer service, Customer Service, email, special events, filing, forms, general office, Leadership Skills, Director, materials, mail, Microsoft Office, office, Communicator, Strong Organizational Skills, Problem Solving Skills, quality, sales, sales reports, phone, Theatre
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Measurable results
- Clear contact info
Resume Overview
School Attended
- Texas Woman's University
- Stephen F. Austin State University
Job Titles Held:
- Membership Coordinator
- Ticket Service Agent
- Sales Representative
- Costume Shop Manager
- Production Stage Manager
Degrees
- Bachelor's Degree of Arts : Drama 2014
2007
Similar Resumes
