member of technical staff ii resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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  • Highly successful IT Professional, having 8 years of experience with expertise on manual testing, Performance testing and web application testing.
  • Excellent in Functional, Integration and System testing. Extensive knowledge of software design life cycle and software test life cycle.
  • Proven hands on experience with quality assurance practices, involved in QA lifecycles which includes design developing and execution of the entire QA process and documentation of test plans, test strategy, test cases, test procedures and test execution report to ensure proper business compliance.
  • Expertise in various application including client-server and web based application.
  • Extensive knowledge on the SDLC life cycle from the requirement gathering to releasing into the production.
  • Tested developed websites prior to rollouts for usability and functionality.
  • Expertise in scalability, benchmark and load testing.
  • Worked on VOIP phones and have very good Knowledge on SIP protocol. Analyzing and debugging the issue related to SIP while doing regression test on VOIP phone.
  • Testing SIP functionality on various features on MITEL VOIP phones (Basiccall, Callhold, conference call, call transfer etc).
  • Analyzing the protocols (SIP, TCP and UDP) on Wireshark when we face any issue.
  • Good knowledge in Sanity testing, Compatibility testing, Ad-hoc testing and Regression testing.
  • Strong in writing Test Case Design Techniques. Excellent knowledge on Defect Tracking Tools.
  • Involved in project stakeholders meeting and full team meetings for all the releases.
  • Enthusiastic entry-level Scrum Master. Have worked in Agile environment, Worked as a scrum master for two Scrum teams. Proven history of successful work with cross-functional teams.
  • Skills: SIP, Manual testing, performance testing, Wireshark.
  • Protocols: SIP, UDP and TCP.
  • Performance Tool: SLATE
  • Testing Approach: Manual and performance testing.
  • Testing type: Functional, performance, user acceptance and Regression testing.
  • Test Management tools: HP Quality centre, JIRA, Silk Central and salesforce
  • Operating Systems: Windows 2008,2012,2016,2019 , LINUX
  • Defect Tracking Tools: Jira, Sales force
Member of Technical Staff - II, 03/2019 to Current
Bae SystemsPort Hueneme, , India

Project Name: MiVoice connect PBX

Title : Manual and Performance Testing

Technology : IP PBX Phones (Web / Cloud based)

MiVoice Connect PBX system consists of web application,Desk-phones, Servers, Connect Client application for calls, IM, Conferences, Video calls, screen shares.

Roles and Responsibilities:

Bringing up the MiVoice performance setups on the Hyper-V platforms and VMware platforms.

  • Individual contribution for the MiVoice connect performance project. Benchmarking on the new features in the MiVoice connect performance testing.
  • Configuring and working on the call control switches- physical switches, virtual switches for the MiVoice connect test beds.
  • Tested developed websites for functionality and efficiency from an end-user perspective.
  • Experienced in creating and developing Test Requirements, Test Plan, Test Cases, Test Reports, Defect Reports for performance testing.
  • Collaborated with systems architects and software engineers for development processes.
  • Planned and executed scalability test case scenarios, benchmarking test scenarios for the new features using the slate tool.
  • Possess excellent knowledge of performance testing tools like slate tool(internal tool)
  • Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC)
  • Expertise in User Requirement Analysis, Functional Specifications, Use Cases, Business Requirements, Business Rules to Prepare Test Schedules, Identify Test Requirements.
Software Tester, 06/2017 to 03/2019
Emerson Electric Co.Charlottesville, , India

Project Name: Mi Cloud Connect

Technology: IP PBX Phones (Web / Cloud based)

Mitel offers Onsite and Multi-Tenant (Cloud based) PBX Phone systems. As part of Regression, we execute legacy TCs (both Manual & Automation) and new TCs added to the suite available for a particular Release. We regress the complete Test suite and announce the test results based on which the Mitel management takes the decision to go ahead with the release.

  • MT Acceptance Testing: Conducted user acceptance testing to ensure that developed systems satisfied the needs as specified in the functional requirements.
  • HYBRID TESTING: Bringing up the hybrid setup and doing END to END testing on hybrid. Working on hybrid testing which is the combination of premise and the cloud system in Mitel. Hybrid system is mainly used to communicate between the premise and cloud users.
  • PBX Regression Testing: Executing the regression suite for the latest builds and performing the regression test cases.
  • Understanding the criteria to select the test cases for Regression Testing.
  • Prepare the status report of testing activities. Develop test cases and prioritize testing activities. Concluding regression test cycle results. Bringing up the test bed for ST setup.
Software Test Engineer, 03/2014 to 05/2017
Cognizant TechnologyCity, , India

Project Name: Cognizant Application Services

Roles & Responsibilities:

  • Understanding the Requirements and Functional Specifications of the application.
  • Involved in GUI, Functional and System testing.
  • Prepared and Executed Test cases as per System Requirements. Involved in all testing related documentation.
  • Approached website testing from a user perspective.
    Documented all findings and assigned pass/fail statuses
  • Tested developed websites for functionality and efficiency from an end-user perspective.
  • Analyzed issues and provided feedback to development team.
  • Expertise in problem solving and bug tracking reports using the bug tracking tools.
Education and Training
B-Tech: Information Technology, Expected in 05/2013 to Anna University - Chennai,

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Resume Overview

School Attended

  • Anna University

Job Titles Held:

  • Member of Technical Staff - II
  • Software Tester
  • Software Test Engineer


  • B-Tech

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