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Meetings Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment.
Highlights
PROFESSIONAL SKILLS: Microsoft Office Suite (Word, Excel, PowerPoint, Publisher and Outlook) Ability to type 40wpm Verbal and written communication skills Customer service orientation Attention to detail Initiative Dependable Organizing and planning
Experience
Meetings Coordinator, 03/2012 to 2015
Rsm , ,

◦ Served as an assistant to the Meetings Director by assisting with operations and logistics as well as coordinating office meetings. ◦ Prepared correspondences from draft and dictation, sending out mass emails and initiating phone calls while demonstrating confidentiality. ◦ Provided extensive customer service assistance for internal and external customers for phone and e-mail inquiries. ◦ Answers all registration question and concerns and register registrants through Monolith, process payments and set up registration data in Monolith. ◦ Researches, updates and edits content for Conferences section of Prism magazine, ASEE Annual Conference Program and the Engineering Deans Institute Program. ◦ Provided onsite logistics for meetings ranging from 30-4,000 attendees. ◦ Manage assigned projects in the area of meeting/event planning for a variety of meetings, conferences and workshops ◦ Provided web maintenance by updating information through CMS, inputting source codes and formatting data. ◦ Ensure all logistical details including room set-up, audio visual, transportation, housing, and food and beverage for meetings.Monitor timelines for multiple events. I'm◦ able to multitask by prioritizing duties by level of importance and deadline.

Administrative Assistant, 01/2011 to 03/2012
Continental , ,

Answers multiline telephone, screen and direct calls ◦ Provides information to callers, ◦ Greet customers entering organization ◦ Directs customers to correct destination ◦ Handles all incoming inquiries from internal and external customers ◦ Organizes staff schedules and maintains office calendar by scheduling appointments with all clients ◦ General administrative and clerical support ◦ Prepare letters and documents from dictation ◦ Receive and sort mail and deliveries ◦ Organize meetings and special events, which includes but is not limited to morale boosters

Customer Service Representative, 09/2009 to 06/2010
Continental , , Greet customers and ascertain what each customer wants or needs ◦ Handle and resolve customer complaints ◦ Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices ◦ Compute sales prices, total purchases and receive and process cash or credit payment. ◦ Obtain and evaluate all relevant information to handle product and service inquiries ◦ Provide pricing and delivery information ◦ Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Customer Service Representative, 08/2008 to 05/2009
Target , ,

Provided customer service ◦ Recommend, select, and help locate or obtain merchandise based on customer needs and desires ◦ Answer questions regarding the store and its merchandise ◦ Place special orders or call other stores to find desired items ◦ Clean shelves, counters, and tables ◦ Exchange merchandise for customers and accept returns ◦ Bag or package purchases, and wrap gifts ◦ Inventory stock and requisition new stock

Education
Business Administration: , Expected in
to
Howard Community College - Columbia, Maryland
GPA:
Howard Community College Columbia, Maryland Completed 36 credit hours toward a Business Administration Degree
Bachelors: Business Administration, Accounting, Expected in
to
University of Maryland University College - Adelphi, Maryland
GPA:
University of Maryland University College Adelphi, Maryland Working on my Bachelors in Business Administration Degree Minor in Accounting
: , Expected in
to
Laurel High School - Laurel, Maryland
GPA:
Laurel High School Laurel, Maryland Graduated June, 2009
Professional Affiliations
American Society for Engineering Education
Presentations
Researches, updates and edits content for Conferences section of Prism magazine, ASEE Annual Conference Program and the Engineering Deans Institute Program
Skills
Customer Service, Receptionist, Retail Sales, Dictation, Asee, Audio Visual, Cms, Content Management System, Engineering Education, Event Planning, Logistics, Maintenance, Operations, Payments, Greet, Customer Service Representative, Administrative Assistant, Clerical, Clerical Support, Clients, General Administrative, Multiline, Scheduling, Telephone, Credit, Cash, Pricing, Sales, Sales And, Security, Security Practices, Exchange, Inventory, Inventory Stock, Its, Excel, Microsoft Office, Ms Office, Outlook, Powerpoint, Publisher, Word, Accounting

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Resume Strength

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  • Target Job

Resume Overview

School Attended
  • Howard Community College
  • University of Maryland University College
  • Laurel High School
Job Titles Held:
  • Meetings Coordinator
  • Administrative Assistant
  • Customer Service Representative
  • Customer Service Representative
Degrees
  • Business Administration
  • Bachelors