Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Housekeeping support
Medication management
Appointment coordination
Special needs education
Medications familiarity
Clean driving history
Honest problem-solving skills
Cultural sensitivity
Daily living assistance
Grooming and bathing assistance
Medical terminology knowledge
Valid [State] driver's license
Catheter change and preparation
Charting expertise
Wound care
General housekeeping ability
Calm and level-headed under duress
Reliable transportation
HIPAA
Quick problem solver
Understands medical procedures
Documentation procedures expert
Medication administration
Infection control
Understands mobility assistance needs
Able to lift [Number] pounds
Respiratory equipment training
Experience
01/2019 to Current
Medroom AideMedstar Health – District Of Columbia, DC,
Maintained daily living standards by assisting clients with personal hygiene needs.
Provided clients with emotional support and companionship.
Assisted with meal planning to meet nutritional plans.
Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Monitored vital signs and medication use, documenting variances and concerning responses.
Offered daily living support such as grooming and mobility assistance.
Ambulated individuals around home, public and medical locations.
Assisted in meal prep and medication dispensing if needed.
Liaised with supervisor to review cases and improve care.
Kept records of each individual child, including meals served, bathroom habits, disciplinary issues, and medications administered.
Prepared healthy foods, organized possessions and cleaned homes.
Developed organized system and reminders about medication times.
Managed grocery shopping and took clients to medical appointments.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Collected and documented vital signs to track current patient conditions.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Engaged with patient family and friends to provide courteous visit experience.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Followed safe lifting techniques and individual resident lifting instructions.
Comforted patients and provided each with reassurance and encouragement.
Answered patient and family questions to educate on optimal treatment procedures.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
Planned, prepared and served meals and snacks according to prescribed diets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Used mobility devices to transport patients.
Assisted with adequate nutrition and fluid intake.
Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
Watched over patients to identify potential symptoms of medical conditions.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Assisted physicians with examinations and patient scans during diagnostic processes.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Used sterile techniques to prepare patients for procedures.
Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
01/2017 to 11/2019
CashierThe Legacy At Town Square – Amarillo, TX,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Met high productivity standards in processing payments for customers.
Trained new team members in cash register operation, stock procedures and customer services.
Accepted cash and credit card payments, issued receipts and provided change.
Processed sales transactions to prevent long customer wait times.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Learned roles of other departments to provide coverage and keep store operational.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Inspected items for damage and obtained replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Resolved customer complaints and escalated worsening concerns for remediation.
Promoted specific item options to drive sales and achieve add-on purchases.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Increased sales by suggesting specific complementary items to customers.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
04/2017 to 07/2018
HousekeeperMedstar Health – Dundalk, MD,
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Requested maintenance orders to fix non-working equipment and address room damage.
Laundered sheets and removed stains to restore linens to pristine condition.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Reduced average cleaning time per room by implementing fewest steps system.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
Sanitized bathrooms, kitchens and other germ-prone areas.
Worked with speed and efficiency to meet all job requirements.
Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Cleaned homes following specific and detailed protocols and requests.
Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed safety procedures when handling materials and discarding waste.
Washed and dried dishes to maintain clean and orderly kitchen.
Cleaned and tidied houses, handled laundry, swept and mopped floors and dusted.
Performed various laundry duties, including folding, ironing and pressing.
Laundered sheets and other bedding, made beds and fluffed pillows.
Interacted positively with residents while cleaning apartments and common areas.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Organized supplies for use based on expected customer needs.
Performed laundry, cleaning and grocery shopping duties.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Checked inventory for required supplies and made lists for needed cleaning products.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Communicated and marketed services by networking, referrals and promotion.
01/2016 to 03/2018
CashierCircle K – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Answered customer quests, provided store information and escorted to desired store areas.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Increased sales by suggesting specific complementary items to customers.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Education and Training
Expected in 05/2011
High School Diploma: Xenia High School - Xenia, OH GPA:
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