Medication Assistant resume example with 15+ years of experience
Dedicated Customer service representative committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms and managing dietary needs. Service-focused professional possessing exceptional organizational abilities.
Customer service representative with demonstrated command of [Area of expertise]. Representative expert with developed aptitude for Customer service. Multilingual and fluent in English and Spanish , offering solid comprehension of cultural diversity.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Medical records management
- Regulatory compliance
- Specimen collection
- Catheter change and preparation
- Performing patient intakes
- Quick problem solver
Wexford Estates, GA, 03/2018 - 09/2022
- Obtained, recorded and reported patient vital signs for medication administration.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Prepared multiple various medications per shift to distribute to patient orally, topically or through inhalation.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored expiration of medications and medical supplies through Nursing home-and pharmacy.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
- Received Multiple deliveries from pharmacy per 4 to 6 hours to check deliveries against orders.
- Maintained documentation of all repackaged medications with Microsoft and Google
Urbandale, IA, 04/2007 - 10/2016
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recorded patient conditions and vital signs before and after medical operations.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Assisted residents with daily living activities as designated in care plans.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Communicated with residents, family members and other team members to provide updates and offer guidance.
Bellevue, WA, 08/2007 - 11/2010
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Improved customer service wait times to mitigate complaints.
- Organized client contracts, records and reports to strengthen traceability.
- Exceeded company productivity standards on consistent basis.
City, STATE, 02/2006 - 07/2008
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Built and maintained working relationships with peers and upper management.
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Resume Overview
School Attended
- Gulf High School
Job Titles Held:
- Medication Assistant
- Resident Care Aide
- Customer Service Representative
- Cashier Assistant Manager
Degrees
- High School Diploma
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