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Medicare Enrollment Specialist Resume Example

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MEDICARE ENROLLMENT SPECIALIST
Summary

I am currently searching for an interesting Sales opportunity in a growing industry.I Have more than 10 years of sales experience selling a variety of products and services. I'm very familiar with consultative selling and relationship building. I've also recently had an opportunity to develop outside sales skills through creating a part time Medicare sales business.I feel that I have the complete skill set to succeed at any number of inside or outside sales positions in any number of industries. I look forward to hearing from any interested parties. Thank You.

Highlights
  • Adept at closing sales
  • Self-sufficient
  • Detail-oriented
  • Analytical problem solver
  • Accomplished in telemarketing
Accomplishments

Licensed Life,Health, Property and Casualty Agent

CMS Certified

Experience
Medicare Enrollment Specialist Sep 2014 to Dec 2014
 Corporate Call Center － Blue Bell, Pennslyvania
  • Educating current and potential customers about Medicare
  • Enrolling new customers in Medicare insurance plans
  • Proving good professional customer service
Inside Sales Representative Dec 2013 to Apr 2014
 1 and 1 Internet Inc － Berwyn, Pennsylvania
  • Conducting web presentations.
  • Managing sales cycles that ranged from one week to 30 days.
  • Pipeline management.
  • Conducting 75 to 100 call a day for the purpose of giving short quick sales pitches to current and new customers on a variety of Internet related products
Inside Sales Representative Aug 2013 to Jan 2014
 Medical Guardian － Philadelphia, Pennslylvania

  • Making presentations
  • Conducting follow up calls to facilitate proper next steps to create closing opportunity.
  • Pipeline management
  • Multitasking through managing live internet leads, incoming phone leads and recently contacted leads.
Customer Service Representative May 2013 to Aug 2013
 Catalyst 360 － Horsham, Pennsylvania

  • Answering questions and providing policy information for existing customers Processing policy cancellations, endorsements and upgrades Handling regulatory and compliance issues related to existing policyholders.
  • Processing premium payments Presenting Medicare supplemental policy information to potential clients Processing enrollments for new business.
Inside Sales Consultant Oct 2012 to Jan 2013
 LRP Publications － Horsham, Pennslyvania

  • Making 50 to 70 outbound calls to special education directors and school superintendents to conduct product needs analysis.
  • Conducting Web product demonstrations for qualified and interested prospects.
  • Making follow up calls to facilitate the close of sales.
  • Managing a sales database and prospect pipeline.
Inside Sales Producer May 2012 to Oct 2012
 Allstate Insurance － Lafayette Hill, Pennslyvania

  • The position emphasized customer service and up-selling Allstate products to an existing customer base.
  • Handling incoming phone calls related to customer service and or sales.
  • Processing endorsements.
  • Making outbound sales calls from various marketing programs.
  • Making customer service related outbound calls.
  • Cold calling through Callfire automated dialing system.
Independent Home Based Sales Agent Jun 2010 to Sep 2012
 Liveops Inc － Rosemont, Pennslyvania

  • received incoming calls from potential customers through various affinity marketing programs.
  • Responsible for motivating, managing and pacing myself throughout the work day.
  • Keeping up to date with product and call script training.
  • Maintain a conversion quota of 12.5 to 25 percent Also responsible for mastering the selling techniques, maintain customer service standards and following federal trade commission rules as they relate to affinity marketing.
Sales Representative &Account Manager Sep 2011 to Jan 2012
 Progressive Business Publications － Malvern, Pennslyvania

  • Responsible for making 30 to 50 outbound call a day to leads generated through direct marketing activities.
  • Preparing quotes for potential customers.
  • Managing the promotional products customization process.
  • Managing the product delivery cycle.
  • Generating unique marketing ideas for specific industries and marketing to potential customer through bulk e-mailing.
  • Taping and listening to my own sales calls to determine areas for improvement Brainstorming with other departments to develop leads and marketing ideas.
  • Developing a sales pipeline including action plans for each additional call to be made throughout the sales cycle.
  • Providing excellent customer service and account management service to existing customers.
Home Based Inside Sales Representative Jul 2011 to Sep 2011
 Support.com － Drexel Hill, Pennsylvania

  • Responsible for conducting a consultative sales process with incoming callers, making quick product pitches , closing sale and transferring caller to internet tech.
  • Keeping up to date with product knowledge and sales training.
Insurance Sales and Service Representative Aug 2009 to Jun 2010
 Stonebridge Life Insurance － Exton, Pennsylvania

  • Responsible for cross selling and upselling additional company products.
  • Maintain sales quotas and customer service standards.
  • Tape recorded verification of all sales calls.
  • Handling customer service related issues such as billing issues, policy loans and policy reinstatements
Account Manager Jun 2007 to Jan 2009
 Clement Communications － Concordville, Pennylvania

  • responsible for a territory with the goal of making on 65 to 85 outbound calls a day.
  • Responsibilities also included sending product samples and using follow-up strategies to help facilitate the closing of sales.
  • Conducting web product presentations Manage a variety of sales cycles ranging in length from 30 days to 4months.
  • Keeping up to date with product knowledge mainly because the company offered a large number of pretty detailed and specialized products.
  • In addition to its own product line, the company also cross-sold the products of various other companies operated by the same parent company.
  • Actively contributing marketing ideas in group sales meetings.
Education
Bachelor of Science, Business Management 2007 Rosemont College － Rosemont, Pennsylvania, United States
Skills

account management, billing, call center, closing, Cold calling, consultant, conversion, clients, excellent customer service, Customer Service, database, delivery, Designing, direct marketing, Inside sales, insurance, Internet security, listening, Managing, marketing, meetings, Multitasking, needs analysis, Negotiating, networking, outside sales, PC support, Presenting, presentations, real Estate, Researching, selling, Sales, sales training, scripts, upgrades

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Resume Overview

Companies Worked For:

  • Corporate Call Center
  • 1 and 1 Internet Inc
  • Medical Guardian
  • Catalyst 360
  • LRP Publications
  • Allstate Insurance
  • Liveops Inc
  • Progressive Business Publications
  • Support.com
  • Stonebridge Life Insurance
  • Clement Communications

School Attended

  • Rosemont College

Job Titles Held:

  • Medicare Enrollment Specialist
  • Inside Sales Representative
  • Customer Service Representative
  • Inside Sales Consultant
  • Inside Sales Producer
  • Independent Home Based Sales Agent
  • Sales Representative &Account Manager
  • Home Based Inside Sales Representative
  • Insurance Sales and Service Representative
  • Account Manager

Degrees

  • Bachelor of Science , Business Management 2007

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