Twelve years of experience in strategic problem-solving, customer relationship management, and strong technical proﬁciency. Strong presenter, communicator, and problem resolutionist, able to work eﬀectively and productively with diverse customers and individual needs. When projects require extra support, I'm eager to step up to the plate and bring my knowledge to the table.
Coordinates with other departments to ensure timely and appropriate responses. Expedites and resolves complex issues and initiates claim adjustments. Educates others on the Blue Shield product, providing accurate information and updates to policies and procedures, improving overall customer satisfaction. Capable of effectively navigating through multiple platforms or applications to efficiently locate information and complete processing tasks.
Correspondence phone support responds to and resolves various customer inquiries via telephone and correspondence and resolves claims problems within established production and quality standards. Answers incoming calls and written requests for information from members or providers promptly and accurately.
Upholding our mission of providing service worthy of our family and friends. Priority is for our members to experience the utmost care and compassion by conveying empathy, resolving all issues, and helping them get back to enjoying their lives as quickly and effortlessly as possible. Empowered to provide members with peace of mind that their current problem is resolved and that none are on the horizon.
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer
electronics, computer software, and online services.
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