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medicall assistant resume example with 5 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dynamic restaurant professional with 2 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking drink and food orders.

Highly motivated host/server/kennel assistant with talent for coordinating services for property guests. Qualified to multi-task in many different areas of management with specialties in conflict resolution, team coordination and customer support.

Focused host/server with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 2 years of experience in food industry.

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments. Pragmatic Assistant well-known for being a hands-on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Accomplished medical assistant with experience addressing various business office needs through file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.

Skills
  • Excellent customer service
  • Employee training
  • Team building
  • Nutritious Feeding
  • Shelter management
  • Recording and charting procedures
  • Fostering and adoptions
  • Client education
  • Customer service skills
  • Administrative support
  • Verbal and written communication
  • Filing and data archiving
  • Sorting and labeling
  • Document control
  • CPR certified
Work History
07/2019 to Current Medicall Assistant National Veterinary Associates | San Antonio, TX,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Participated in strategic planning for company growth.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained pre- and post-treatment vital signs and weight.
  • Prepared initial patient charts for admission.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Tested and recorded blood glucose levels.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Handled minimum of 20 phone calls per day to address customer inquiries and concerns
08/2017 to 11/2018 Kennel Assistant Kimpton Hotels | San Francisco, CA,
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing
  • Collected and documented animal information such as weight, size, physical condition and food intake
  • Observed animals and conducted examinations to identify signs of injury, illness or disease
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems
  • Supported animal health by keeping all areas clean, neat and properly sanitized
  • Identified animal health concerns and discussed problems with owners
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns
  • Washed, groomed and trimmed each animal to enhance coat health
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow
  • Walked over 10 dogs of varying sizes at one time while enforcing each dog’s good behavior and walking manners
  • Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants
04/2016 to 02/2018 Host/Server Millers Ale House | City, STATE,
  • Answered phones politely and promptly, accurately recording and confirming reservations
  • Inspected restrooms for cleanliness and availability of supplies 4 times per shift
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Calculated charges, issued table checks and collected payments from customers
  • Guided guests to appropriate seating for party size, provided with menus and sporting events
  • Assisted servers by taking guests drink orders, food orders and dirty dishes
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs
  • Answered telephone to provide establishment information and take party reservations
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival
  • Managed guest expectations by conveying optimal information about wait times, policies and specials
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products
  • Notified servers after seating parties in section for prompt service
  • Cleaned seating area and checked restrooms every hour
Education
Expected in to to | Biology Middlesex County College, Edison, NJ GPA:
Expected in 06/2015 to to High School Diploma | Colonia High School, Colonia, NJ GPA:

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Resume Overview

School Attended

  • Middlesex County College
  • Colonia High School

Job Titles Held:

  • Medicall Assistant
  • Kennel Assistant
  • Host/Server

Degrees

  • High School Diploma

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