medical unit secretary resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Systematic Unit Secretary with over 7 years of experience in fast-paced hospital setting. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Skills
Multi-Line Phone Systems
Confidentiality Understanding
Appointment Scheduling
Supply ordering
Keyboarding skills
HIPAA guideline compliance
Patient-focused care
EMR / EHR
Direct Patient Care
Responding to emergencies
Medical chart documentation
Inventory and restocking
Training and mentoring
Work History
Medical Unit Secretary, 01/XXX3 to Current Sunrise Senior Living – Bethesda, MD,
Organized paperwork such as charts and reports for physician and patient needs.
Maintained current and accurate medical records for over 30 patients.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Managed incoming calls and directed to appropriate department.
Processed lab paperwork and requests according to physician's orders.
Monitored inventory levels and advised management of need for replenishment.
Developed training protocols for new unit secretaries.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Enhanced unit efficiency by handling 50+ callers per day.
Executed administrative duties to facilitate unit tasks and meet team goals.
Collaborated with nurses and surgery doctors to prepare and set up rooms with adequate supplies and equipment.
Maintained unit supplies inventory by checking stock and ordering new supplies as needed.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Coordinated front desk duties, including customer service, patient scheduling.
Coordinated patient scheduling, admissions, and discharges.
Successfully scheduled patient's discharge appointments when offices were closed, then placed calls to notify them of appointments to deliver exceptional customer experience and meet Hippa Regulations.
Answered phone calls and messages for inpatient medical facility, scheduling appointments and handling patient inquiries.
Certified Medication Aide, 12/XXX0 to 01/XXX3 Sunrise Senior Living – Kennebunk, ME,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Participated fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Obtained client medical history, including medication information, symptoms and allergies.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Administered prescribed drugs to high-volume patient caseload.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Reported changes in patient status regarding drug therapy.
Administered oral medications to patients and remained vigilant for negative side effects.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Medication Aide, 03/1998 to 12/XXX0 Village West – City, STATE,
Administered oral, topical, and inhalation prescribed drugs to high-volume patient caseload.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Reported changes in patient status regarding drug therapy.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Administered medications to patients and remained vigilant for negative side effects.
Checked vital signs and contacted R.N regarding any patient health concerns or behavioral changes.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, Alzheimer's disease, and muscular dystrophy.
Maintained best-in-class standards for individualized care in 40 bed unit by continuously checking in with patients and families and quickly providing care.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Obtained client medical history, including medication information, symptoms and allergies.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Certificate: Certified Medication Aide, Expected in to Neosho County Community College - Ottawa, KS, GPA:
Received Certification for Medication Aide at the Ottawa Ks campus. I also took recertification classes there and took We Care Online recertification courses.
Certification : Certified Nurse Aide, Expected in to Orchard Lane Nursing Facility CNA Course - Baldwin City, KS, GPA:
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