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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced in the Healthcare, Hospital and Medical field offering over 42 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature.

Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 42 years of industry expertise.

Enthusiastic Medical Transcriptionist, Medical Chart Analyzer, Receptionist, Procedure Assistant and Clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my assigned duties. Motivated to learn, grow and excel in the healthcare field.

Several positions in hospital setting and private physicians office with over 42 years of successful experience in several job titles. Recognized consistently for performance excellence and contributions to success in the healthcare setting. Strengths in typing, communication, accuracy and timely completion of my diversified assignments, backed by training from my supervisors, co-workers and schooling in a field I am extremely interested in.

Skills
  • Records review
  • Good listening skills
  • Clerical
  • Flexible & Adaptable
  • Planning and Coordination
  • Microsoft Office
  • Organization and Time management
  • Interpersonal Communication
  • Verbal and written communication
  • Responsible
Work History
Medical Transcriptionist/Medical Chart Analyst , 04/2002 to 10/2020
Landmark HealthWarsaw, NY,
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Utilized Microsoft 10 to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Identified new methods to optimize medical records management.
  • Interacted and communicated easily with department personnel and public.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Transcribed sensitive documents with complete confidentiality.
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Corrected grammar, spelling and syntax mistakes.
  • Maintained security and privacy of records to protect patients and providers.
  • Accurately documented medical dictation to record patient care records.
  • Referred to variety of medical sources prevent mistakes in medical terms.
  • Maintained 100% accuracy rate for spelling and content.
  • Attended training associated with role to improve skills and boost speed.
  • Contacted medical records manager immediately when problems arose.
  • Expertly transcribed medical reports for variety of physicians in hospital setting.
  • Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Demonstrated excellent skills to understand diverse accents and dialects.
  • Worked cohesively with physicians and other clinical staff to complete timely completion of their medical record.
  • Maintained strict patient and physician confidentiality.
  • Demonstrated outstanding communication skills in dealing with physicians.
  • Translated medical jargon into correct terminology.
Medical Receptionist/Assistant , 10/1986 to 02/2002
Emmett E. Campbell, M.D.City, STATE,
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling 20-30+ callers per day.
  • Maintained current and accurate medical records for over 10-15+ patients.
  • Managed master calendar and scheduled appointments for 1 provider based on optimal patient loads and clinician availability.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing scheduled patient wait time.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Carefully transcribed phone messages and relayed to appropriate personnel within a timely manner.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Assisted M.D.'s to Complete Their Charts/File Clerk, 11/1978 to 07/1985
Lydia E. Hall HospitalCity, STATE,
  • Oversaw all aspects of file room operations for coworkers and Physicians and streamlined workflows to promote quicker turnaround.
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Optimized information gathering and presentations with implementation of practical filing system.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Responded to internal and external requests for information.
  • Located missing file materials, which enabled my Medical Record Supervisor to meet project deadlines and avoid lost man-hours.
  • Maintained physical and computer-based filing systems.
  • Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
Education
High School Diploma: , Expected in 06/1963
Sewanhaka High School - Floral Park, NY
GPA:
  • Coursework in Math, Science, English and Medical Terminology

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Resume Overview

School Attended

  • Sewanhaka High School

Job Titles Held:

  • Medical Transcriptionist/Medical Chart Analyst
  • Medical Receptionist/Assistant
  • Assisted M.D.'s to Complete Their Charts/File Clerk

Degrees

  • High School Diploma

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