Resourceful and organized withMedical Transcriptionist adept at keeping office operations smooth and efficient. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Well-organized Medical Transcriptionist with demonstrated knowledge of healthcare procedures and administrative operations. Experienced with charts and other business correspondence. Detailed understanding of complex office and DBMS systems for maintaining secure patient information.
Skills
Administrative
Billing
Call center
Charts
CMS
Content
Dictaphone
Dictation
Documentation
Editor
Forms
Government
Hiring
ICD-9
Leadership
Notes
Materials
Medical terminology
Meetings
Newspaper
Nursing
Organizational
Policies
Coding
Protocols
Psychology
Receptionist
Seminars
Shorthand
Spreadsheets
Supervisor
Teaching
Phone
Transcription
Travel arrangements
Typing
Multi-line phone operations
Prioritizing patients
Experience
Medical Transcriptionist, 04/2010 - Current University Of Nebraska-Lincoln – Lincoln, NE,
The Centerhead of CFHC invited me to return to continue as their medical transcriptionist, after restructuring.
Transcribed doctors' dictation into notes and tests to create a permanent patient record.
Shared the responsibility of "stat" typing between myself and my co-worker in a timely manner.
Backed up all files through an extended drive daily, creating a permanent record of patient visits, etc.
Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants to accomplish goals of my position as transcriptionist, editor and go to person for resolving phone issues.
Thoroughly researched and acquired new information of diagnoses and/or medical procedures.
Accurately selected the proper descriptive code when more than one anatomical location was indicated.
Professionally and courteously verified appointment times with patients for our Catheterization Lab.
Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
Prepared patient charts, pre-admissions and consent forms as necessary.
Reviewed medical record information to identify appropriate coding based on CMS HCC categories.
Maintained strict patient and physician confidentiality ALWAYS.
Page Three Karen Claire Resume.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Completed HIPPA yearly visits for properly handling of toxic materials, disposal and confidentiality.
Resourcefully used various coding books, procedure manuals and on-line encoders.
Our patients, their families, visitors, peers, staff and providers are treated in a pleasant/courteous manner.
Reviewed documentation for compliance of requirements and accuracy of information.
Prepared patient charts accurately and thoroughly for doctors.
Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Expertly transcribed medical reports for a variety of physicians in a hospital setting.
Researched questions and concerns from providers and provided detailed responses.
Medical Transcriptionist/Administrative Assistant, 03/2002 - 03/2009 Blue Origin – Huntsville, AL,
My skills for this position required speed, accuracy and an understanding of medical terminology and doctors' different styles.
I have designed templates, according to doctors' requirements, and have met requirements according to doctors' preferences.
I have been responsible for being the receptionist/coordinator of patients scheduled for a cardiac catheterization.
When requested, I would call doctors for the catheterization doctor to conference the patient's results with doctors outside our facility.
Other responsibilities include calling patients with their schedule times and giving instructions to the patients for preparation of their procedure.
Created additional disks of the catheterization procedures for backing.
I have trained new transcriptionists and assisted in the hiring process.
Assigned appropriate medical codes.
Actively maintained current working knowledge of computer system and ICD-9 coding principles, government regulation, protocols and third-party requirements regarding billing.
Maintained a 95% accuracy rate for spelling and content.
Assigned appropriate medical codes.
Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants.
Dictaphone dictation/transcription system; later on upgraded to handheld recorders for doctors; DSS Olympus dictation, transcription system.
Page Two Karen Claire Resume.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Reviewed documentation for compliance with requirements and accuracy of information.
Attended training associated with the role to improve skills and boost speed.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Prepared patient charts accurately and neatly for the clinic.
Corrected grammar, spelling and syntax mistakes.
Interacted with providers and other medical professionals regarding documentation policies, procedures and regulations.
Expertly transcribed medical reports for a variety of physicians in a clinical setting.
Contacted the Medical Records Manager immediately when problems arose.
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
Translated medical jargon into correct terminology.
Accurately selected the proper descriptive code when more than one anatomical location was indicated.
Prepared patient charts, pre-admissions and consent forms as necessary.
Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Administrative Assistant, 12/1993 - 12/2001 University Of Nebraska-Lincoln – Lincoln, NE,
Coordinated meetings, luncheons, travel arrangements, transcribed shorthand notes for meetings, typed expense reports and balanced reports monthly.
Maintained communication between the team leaders and their team members with my supervisor.
Attended seminars by company for administrative assistants quarterly, participated in promotional items for our customer call center arranged and executed awards for achievers, appraised and advised supervisor of daily schedule.
Volunteered after hours working on upcoming events, schedules.
Assisted other administrative assistants on a rotating basis, in their absence.
Ordered and conserved expense of supplies to purchase only necessary items.
Communicated and coordinated events and meetings with other departments.
Updated tracking spreadsheets with the latest Software.
Medical Transcriptionist, 12/1986 - 11/1994 COMMUNITY HEALTH PLAN – City, STATE,
Designed a program for doctors to dictate efficiently, on a new Dictaphone digital computer system.
Responsible for teaching doctors and other staff the new way of dictating, assisted with questions/concerns.
Taught the Dean Vaughn medical terminology course and scheduled classes for staff.
Traveled to other centers for support and training of dictation and transcription system.
Coordinated support as Assistant Supervisor of Transcription for six months, developed my skills during the many facets of this position: organizational, teaching, prioritizing, coordinating schedules, leadership and executing expected goals, working independently, coordinated various clinics' dictation, successfully accomplishing our goal.
Education and Training
Design degree: Health Services Administration, Expected in 1995 - Empire State College - Saratoga, NY GPA:
Child Psychology, Abnormal Psychology, computer skills, humanities courses: , Expected in 1979 - Nassau Community College - East Meadow, NY GPA:
business courses, active newspaper editor.: General Psychology, Art, Algebra and pre-Calculus, Expected in - St. Petersburg Junior College - St. Petersburg, FL GPA:
diploma: , Expected in - Delehanty High School - Jamaica, New York GPA:
Accomplishments
Cerebral Palsy Foundation, fundraising, assisting at times, with lunch for patients getting to know patients.
One patient was amazing and invited me to assist him with his biography.
His technology for using his computer was wearing as band with a stylus to type on the computer.
I enjoyed assisting him, however, he was unable to finish his book.
Gold Coast Chapter American Association of Medical Transcriptionists: Coordinated meeting events and speakers, maintained communication and comradery between the transcriptionists in the area.
American Association of Administrative Assistants, Lauderdale, FL met monthly to generate communication between us facing the concerns of to of office concerns, improve skills, share friendships and to assist one another
LICENSES/ CERTIFICATIONS: Medical Transcriptionist.
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