medical transcriptionist resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Service-focused Customer Service Representative bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in multiple software types with 5 years of expertise in related roles.

  • Proficient with multiple EHR/EMR software
  • Understands insurance benefits
  • Medical office administration
  • Medical terminology
  • Customer satisfaction
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Medical transcription
  • Oral and written communication
  • Insurance and collections procedures
  • Patient privacy
  • Data entry
  • Medical records management
  • Document accuracy
New Beginning CNA Training Stone Mountain, GA Expected in 2017 Certificate : Clinical Assisting - GPA :
Dutchtown High School Hampton, GA Expected in 2014 High School Diploma : - GPA :
Work History
Cuyuna Regional Medical Center - Medical Transcriptionist
Longville, MN, 06/2018 - Current
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
  • Transcribed sensitive documents with complete confidentiality.
  • Corrected grammar, spelling and syntax mistakes.
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Assisted in maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Examined patients’ insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Verified, coded and added modifiers to diagnoses.
  • Verified signatures and checked medical charts for accuracy and completion.
Addus Homecare Corporation - CNA
Deer Park, WA, 09/2017 - 06/2018
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
Scentair - Collections Representative
Queens, NY, 06/2015 - 12/2017
  • Counseled debtors on payment options and arranged installment agreements.
  • Processed payments and contracts on accounts.
  • Reviewed collection reports to determine status of collections and the amounts of outstanding balances.
  • Recorded all information regarding financial status of customers.
  • Used skip tracing resources to locate debtors and updated information in company system.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Memorial Healthcare - Medical Receptionist
Saginaw, MI, 08/2014 - 05/2015
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Coordinated front office duties, including customer service, patient scheduling and billing.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • New Beginning CNA Training
  • Dutchtown High School

Job Titles Held:

  • Medical Transcriptionist
  • CNA
  • Collections Representative
  • Medical Receptionist


  • Certificate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: