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Medical Technician Resume Example

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NH
MEDICAL TECHNICIAN
Professional Summary

Welcoming Customer Service Cashier adept at greeting over a few hundred customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. While now endearing my Medical Technician committed to ensuring patients are comfortable and at ease while under hospital supervision. Gifted with superb oral and written communication skills. Hands-on experience preparing treatment rooms, performing medical administrative duties and retrieving and interpreting laboratory and procedure results.

Work History
Summit Hills - Medical TechnicianSpartanburg, SC06/2018 - Current
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Used first aid and preventive medical procedures to stabilize critically ill patients.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
  • Prepared specimens for testing procedures.
  • Entered data accurately on computer, including demographics, grossing descriptions and clinical diagnosis.
  • Sterilized instruments and disposed of used or contaminated supplies in adherence to OSHA regulations.
  • Communicated with dispatch and treatment center personnel to provide information about medical situations and receive instructions for further treatment.
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Administered medications and performed basic and advanced patient assessments.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Communicated with patients and families to obtain patient medical histories and vital information.
Physical Rehabilitation Wellness Center - Certified Nursing AssistantSpartanburg, SC10/2017 - 02/2018
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Participated in fun activities, including bingo and sing a longswith patients each evening to boost mood, improve overall memory and provide light entertainment
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Cared for average of 24 patients per evening in nursing facility, delivering high-quality, efficient support to meet all needs
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
Toys R Us - Customer Service CashierSpartanburg, SC07/2016 - 03/2017
  • Handled alot of daily credit and cash transactions for customers with accuracy and speed.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Educated customers on promotions to enhance sales.
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Learned managers and backstock positions and provided backup at key times.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used POS system to enter orders, process payments, and issue receipts.
Skills
  • Technical applications implementation
  • Infection control and aseptic procedures
  • Quality control data analysis
  • OSHA compliance
  • Patient privacy
  • Specimen preparation
  • Technical report writing
  • Care Plan Development
  • Sample collection
  • Patient status assessment
  • Patient vital taking
  • Patient monitoring
  • Maintaining equipment
  • Patient care documentation
  • Data Entry
  • Charting and clinical documentation
  • Direct patient care
  • Medical terminology knowledge
  • Refund handling
  • Cash register operations
  • Retail merchandising
  • Payment collection
  • Product upselling
  • Credit card processing
  • Bagging and packaging
  • Cash register skills
  • Cash register systems
  • Basic math skills
  • Cash balancing
  • Inventorying products
  • Store merchandise stocking
  • Point of sale knowledge
  • Cash Handling
  • Payment Processing
  • Merchandising expertise
  • Maintaining store appearance
  • Refunds and exchanges
  • Coupons and gift cards
  • Multi-tasking ability
  • Cash drawer management
  • Cleanliness
  • Heavy lifting
  • Check cashing
  • Purchase assistance
  • Product and service sales
  • Customer assistance
  • Identification checks
  • Cleaning and sanitizing
Education
05/2017Spartanburg High SchoolSpartanburg, SCHigh School Diploma
  • Graduated in Top 33% of Class
  • Recipient of Life Scholarship
  • Received Health Care Scholarship
  • Member of Honor's Society
  • Member of Beta Club
  • Graduated with 3.695 GPA
Spartanburg Methodist CollegeSpartanburg, SCPre-Medicine
  • Continuing education in Health Science
Certifications
  • Certified Nurse Assistant (CNA)
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Resume Overview

Companies Worked For:

  • Summit Hills
  • Physical Rehabilitation Wellness Center
  • Toys R Us

School Attended

  • Spartanburg High School
  • Spartanburg Methodist College

Job Titles Held:

  • Medical Technician
  • Certified Nursing Assistant
  • Customer Service Cashier

Degrees

  • High School Diploma
    Pre-Medicine

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