Medical Specialty Courier Resume Example Company Name

MEDICAL SPECIALTY COURIER

Summary

Dedicated Courier with 3 years of experience delivering medical specimens quickly. Offering excellent interpersonal and time-management skills. Looking for position with organization that values dedication.

Skills

HIPAA compliance
Coordinating efficient routes
Pickup of patient documentation
Delivering time-sensitive specimens
Processing samples
Licensed driver in Louisiana
Clean driving record
Delivery and pickup
Message delivery

Project planning
PPE use
Friendly, positive attitude
Leadership
Computer skills
Active listening
Collaboration
Critical thinking

Experience

Company Name | City, StateMedical Specialty Courier02/2017 - Current

Performed daily pickups of medical specimens from businesses.
Used strong time management skills to coordinate parcels for prompt delivery.
Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
Alerted customers regarding weather-related delays to pickup or delivery.
Provided excellent customer service to each account by using communication equipment
Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
Oversaw receipt, storage, identification and delivery of medical specimens, patient files, medical equipment, and supplies.
Checked and secured package loads before heading out on over 50 daily deliveries.

Company Name | City, StateRunner/Hostess10/2015 - 02/2017

Greeted customers and employees pleasantly and maintained upbeat demeanor at all times.
Logged all information for each drop-off and pick-up.
Engaged inventory control skills to keep careful eye on all supplies.
Handled various errands for employees throughout the company.
Kept buffet restocked with correct food items.
Delivered entrees to tables and made sure each guest received correct menu items.
Assisted servers with table settings and beverage refills during busy periods.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Offered insight into menu items to answer customer questions.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Coached newly hired employees to train on Kitchen staff process flow and safety procedures, enabling workers to improve speed and accuracy.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to supervisor immediately.
Inventoried food supplies to determine needs and replenish stations.
Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Completed final preparations of dishes and quickly delivered items to customers.

Company Name | City, StateWaitress03/2015 - 09/2015

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Increased sales of high margin menu items through effective upselling.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Education and Training

Lafayette High School | City, StateHigh School Diploma05/1991

Rewards/Recognition

Sell and Serve with Passion: spot award: 10/26/2016
Sell and Serve with Passion: spot award: 4/3/2017
Sell and Serve with Passion: spot award: 6/9/2017
Sell and Serve with Passion: spot award: 6/19/2017
Sell and Serve with Passion: spot award: 9/13/2017
Sell and Serve with Passion: spot award: 12/20/2017

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Medical Specialty Courier Resume Example

Resume Score: 80%

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Resume Overview

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