Medical Specialty Courier Resume Example
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MEDICAL SPECIALTY COURIER
Summary
Dedicated Courier with 3 years of experience delivering medical specimens quickly. Offering excellent interpersonal and time-management skills. Looking for position with organization that values dedication.
Skills
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Experience
Life Care Centers Of America | Houston , TXMedical Specialty Courier02/2017 - Current
- Performed daily pickups of medical specimens from businesses.
- Used strong time management skills to coordinate parcels for prompt delivery.
- Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
- Alerted customers regarding weather-related delays to pickup or delivery.
- Provided excellent customer service to each account by using communication equipment
- Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
- Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
- Oversaw receipt, storage, identification and delivery of medical specimens, patient files, medical equipment, and supplies.
- Checked and secured package loads before heading out on over 50 daily deliveries.
Aramark | City , STATERunner/Hostess10/2015 - 02/2017
- Greeted customers and employees pleasantly and maintained upbeat demeanor at all times.
- Logged all information for each drop-off and pick-up.
- Engaged inventory control skills to keep careful eye on all supplies.
- Handled various errands for employees throughout the company.
- Kept buffet restocked with correct food items.
- Delivered entrees to tables and made sure each guest received correct menu items.
- Assisted servers with table settings and beverage refills during busy periods.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Offered insight into menu items to answer customer questions.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Coached newly hired employees to train on Kitchen staff process flow and safety procedures, enabling workers to improve speed and accuracy.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to supervisor immediately.
- Inventoried food supplies to determine needs and replenish stations.
- Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Completed final preparations of dishes and quickly delivered items to customers.
Waffle House | City , STATEWaitress03/2015 - 09/2015
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Increased sales of high margin menu items through effective upselling.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
Lafayette High School | CityHigh School Diploma
Rewards/Recognition
- Sell and Serve with Passion: spot award: 10/26/2016
- Sell and Serve with Passion: spot award: 4/3/2017
- Sell and Serve with Passion: spot award: 6/9/2017
- Sell and Serve with Passion: spot award: 6/19/2017
- Sell and Serve with Passion: spot award: 9/13/2017
- Sell and Serve with Passion: spot award: 12/20/2017
Additional Information
References
Judy Domingue (337)230-3007
Shawanna Thomas (337)991-1641
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Resume Overview
School Attended
- Lafayette High School
Job Titles Held:
- Medical Specialty Courier
- Runner/Hostess
- Waitress
Degrees
- High School Diploma
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