I am currently seeking an opportunity to work for a company in my field of interest where I have the potential for future growth.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
Medical Secretary, 08/2014 - 04/2015 Polaris Spine And Neurosurgery Center – New York, NY,
Retrieve mail and send out mail
Schedule Pick-Ups (FedEx, UPS, USPS)
Receive and sign for packages then distribute them
Schedule appointments, meetings, conference calls, etc. for CEO, DH, Doctors, and Case Managers
Advise Executives when their party arrives
Maintain conference room and waiting lobby organized
Answer and disseminate calls to CEO's, DH's, Doctor's, and Case Manager's
Confirm schedule daily with doctors
Gather doctor's patient list for payroll
Send Psych Doctor daily updates of admitted patients
Input patients information and update re-admit patients information onto board
Place monthly orders of food, beverages, and sweets for facility
Create shopping list for goods needed from Costco
Place office supply orders
Draft letters, send faxes, and maintain organized waiting line for Case Managers
Escort visiting personal through facility and office headquarters (Phlebotomist, U/A Pick-Up, Yoga Teachers, Meditation Coach, Marketers, Etc.)
Provide patients with pens, notebooks, markers, books, scissors, Xbox games, and Xbox controllers upon request and authorized permission
Create a board for medical insurance files using Google Drive
Create a spreadsheet calender for conference room meetings and availability using Exel on Google Drive
Organize in numeric sequence 2 years of medical insurance records
Separate and organize files, file documentation, and place MR # on documents
Organize patients' discharge charts and separate re-admit discharge charts
Run errands for CEO's (i.e. Get lunch, pick-up/drop-off documentation, pay bills, schedule flights, arrange hotel stay, etc.)
Assist Chief Business Development Officer in organizing an constructing various projects
Assist Doctors in organizing, separating, and filing appeals and follow ups
Assist both Executive Assistants in organizing and constructing projects, filing and separating documentation, making phone calls, arranging gift baskets, and calculating budgets for CEO.
Assist Human Resources with organization and development of company activities, procedures and regulations
Assist Record Department in revising patient charts following their protocol procedure and filling out the Charts Revised Sheet per chart
Assist Laboratory Operations Manager with organizing and developing projects, reviewing laboratory results, and making decisions on behalf of CEO
Administrative Assistant, 01/2014 - 05/2014 Northwestern Mutual – Indio, CA,
Communicate with customers about past due amounts
Draft and send demand letters to customers withholding rented vehicles; Process and complete contracts
Assist customers with contract extensions and billing disputes
Process and record lost and found items
Answer and disseminate calls to managers, corporate, and other departments
Maintain inventory of technological equipment
Assist with cash room, including, but not limited to, counting register, process change, maintain financial records in appropriate files, log money transaction reports, make deposits, and deliver records to senior management
Cashier, 01/2013 - 12/2013 Jack In The Box, Inc. – Irvine, CA,
Greeted and seated guests
Received and processed all payment methods for restaurant guest checks, courteously and efficiently
Settled all guest checks in the computer system and maintained accountability for all financial transactions
Maintained complete knowledge of pointofsale and manual systems and procedures
Set up/organized work station with designated supplies and resource materials; maintained cleanliness at all times
Answered telephone using correct salutations and telephone etiquette; took phone orders
Handled guest complaints with follow up to ensure guest satisfaction
Assisted Wait Staff when necessary
Cashier, 09/2011 - 12/2012 Jack In The Box, Inc. – City, State,
Greeted customers including answered phones and directed customer inquiries to appropriate party
Answered routine billing questions/issues from customers
Received and processed all payments according to standard procedures
Assisted in the opening and closing of a retail location, which included, but not limited tocash handling and deposits
Informed customers about promotions and new merchandise available and assessed customer needs
Completed, processed, and maintained applicable paperwork and records
Operated cash register with accuracy and efficiency
Effective communication with Store Management and coworkers
Maintained a positive, upbeat and energetic demeanor
Education
BS: , Expected in 2015 - Keiser University - Miami, FL GPA: 2015 - Keiser University Miami, FL Health Services Administration, BS
License: , Expected in 2013 - Florida National University - Hialeah, FL GPA: 2013 Florida National University Hialeah, FL ECG/EKG License
High School Diploma: , Expected in 2012 - Miami Senior High School - Miami, FL GPA: 2012 Miami Senior High School Miami, FL High School Diploma
Certifications
EKG Phlebotomist
Languages
English and Spanish (Fluently spoken
Skills
Cashier, Billing, Cash, Cash Register, Closing, Customer Inquiries, Energetic, Payments, Retail, Retail Marketing, Self Motivated, Accountability For, Etiquette, Sale And, Satisfaction, Telephone, Budgets, Business Development, Documentation, Fedex, File, Filing, Games, Human Resources, Laboratory, Medical Insurance, Medical Secretary, Medical/dental Secretary, Microsoft Xbox, Operations, Operations Manager, Payroll, Phlebotomist, Schedule Appointments, Secretary, Ups, Xbox, Customer Service, Customer Service Oriented, Excel, Microsoft Office, Ms Office, Outlook, Proactive, Receptionist, Retail Sales, Time Management, Word, Administrative Assistant, Contracts, Inventory, Ekg
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