Medical Secretary Resume Example Schinto Dental

MEDICAL SECRETARY

Summary

Established and dependable medical receptionist with more than five years of experience in medical office settings. Talented at supporting office operations and physicians with strong communication skills and an understanding of medical terminology. Suited to keep medical office operations running smoothly and efficiently by organizing patient demographic information, scheduling appointments and assisting patients with great care. Background includes all clerical responsibilities such as patient communication by phone, email, or in person, ordering office supplies, data entry, collecting payment, insurance communication and more. Strong interpersonal and communication skills. Understanding of HIPPA guidelines and use of encrypted email communication.

Skills

HIPAA guidelines
Telephone etiquette
Technologically savvy
Records maintenance
Broad medical terminology knowledge
Financial aptitude
Processing payment
Microsoft Office
Office supplies ordering
Administrative skills
Front office management
Computerized charting specialist

Clinical issues understanding
Confident public speaker
Sound decision-making
Efficient and accurate
Recordkeeping and bookkeeping
Organization and efficiency
Data entry
PC proficient
Detail-oriented
Multitasking ability
Certified Microsoft Office Specialist

Experience

Schinto Dental | Stamford, CTMedical Secretary04/2016 - Current

Answer over 40 average daily phone calls to schedule appointments and address patient inquiries.
Manage over 20 average daily emails regarding patient inquiries and communication between other doctors offices.
Manage five schedules daily for four hygienists and one doctor daily.
Interview patients to collect medical information and insurance details.
Update patient financial and demographic information into computer systems quickly and efficiently to ensure accuracy.
Collect payment from patients and process insurance checks
Submit insurance claims
Communicate with insurance companies to gather plan information or address any coverage issues as a courtesy to patients.
Create and mail out 250-350 reminder post cards to patients monthly.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses like pre-medication necessities.
Digitized over 2000 medical records and organized files in Dentrix when business went digital.

Performance Physical Therapy And Sports Rehab | Westport, CTMedical Receptionist09/2015 - 04/2016

Prepared and sent financial statements to support bookkeeping functions.
Updated group medical records and technical library to support smooth office operations.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
Informed patients of financial responsibilities prior to rendering services.
Straightened up the waiting room so that it remained neat and organized.
Processed patient payments and scanned identification and insurance cards.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Handled all office supply ordering including ink cartridges, toner and paper
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Observed strict HIPAA guidelines at all times according to company policy.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Answered multi-line phone system and directed callers to requested personnel and departments.
Set up appointments for physician visits and procedures using calendar software.

Palm Beach Tan Inc. | Stamford, CTTanning Specialist01/2015 - 09/2015

Reviewed work specifications to determine product and material requirements.
Adhered to packaging instructions such as meeting weight, label requirement and formula integrity targets.
Operated machinery, including [Type] and [Type] to blend different types of materials.
Set up, operated and maintained equipment and reported breakdowns to supervisor.
Adhered to all safety protocols to minimize accidents and avoid workplace mishaps.
Cleared jammed materials from equipment using [Tool] and [Tool].
Identified [Type] issues and employed repair techniques to prevent equipment malfunction.
Assisted [Job title] with [Task] to keep production running smoothly during peak periods.
Blended large batches of products by weighing raw materials and mixing with industrial-sized equipment.
Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards.
Completed manual and machine-assisted filling and packaging of orders.
Completed changeovers and wash downs of equipment, changed screens and assembled socks with no unnecessary delays.
Checked quality of mixed products at specific intervals in production process.
Sifted products through screens and bagged finished materials for transportation to next workstation.
Removed debris and swept areas around machinery at completion of shift.
Measured ingredients for use in production processes.
Used [Tool] and [Tool] to clean and sanitize equipment after use.

Education and Training

Norwalk Community College | Norwalk, CTAssociate of General Studies in Health Care/Allied HealthExpected in 05/2022

Resume Overview

Companies Worked For:

Schinto Dental
Performance Physical Therapy And Sports Rehab
Palm Beach Tan Inc.

School Attended

Norwalk Community College

Job Titles Held:

Medical Secretary
Medical Receptionist
Tanning Specialist

Degrees

Associate of General Studies in Health Care/Allied Health

Medical Secretary Resume Example

Resume Score: 80%

DISCLAIMER

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