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Medical Secretary Resume Example

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MEDICAL SECRETARY
Experience
Medical Office Secretary, 11/2015 to Current
St. Louis University – St. Louis, MO
  • Administrative duties include purchasing, and maintaining calendars.
  • Process all incoming referrals.
  • Schedule/reschedule missed/cancel appointments, answering/triage incoming phone calls, and distributes incoming faxes and printed materials.
  • Distributed mail, pull charts for clinics, send material to medical records to be scanned into EMR.
  • Assist with other Administrative duties as needed.
  • Assist in handling Faculty Time and Attendance, support recruitment activities as needed.
  • Arranged travel along with submission for payment.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Verified data integrity and accuracy.
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
Administrative Support Clerk, 10/2011 to 02/2015
Grace Hill Health Center – St. Louis, MO
  • Assisted the clinical staff on client referrals, provided clients with information regarding internal services, and answered incoming phone calls.
  • Received faxes, distributed mail, scheduled client appointments, and directed all guests visiting the health center.
  • Documented and recorded all client transactions into the company's database system.
  • Proficient understanding and operational knowledge of standard office equipment.
  • Trained new staff members with the day-to-day assignments and workplace operations.
Direct Support Professional, 01/2011 to 10/2011
Emmaus Homes – St. Charles, MO
  • Managed many stages of the patient's healthcare and provided excellent professional attention at all times.
  • Applied a variety of daily living care and supported the well-being for each resident.
  • Performed and accomplished various tasks such as furnishing meals, hygiene assistance, and social skills.
  • Analyzed and recorded the progression of each resident.
  • Responsible for personal care, special dietary plans, and medical treatment arrangements.
  • Accompanied residents on errand runs and transported them to medical and dental appointments.
Owner/Operator, 04/2009 to 01/2011
Pat's Heavenly Angels Daycare – St. Louis, MO
  • Processed bookkeeping, conducted operational functions, and administered all ownership duties.
  • Help perfect educational lessons by engaging the team in skilled developments and daycare activities.
  • Ensured the safety of each child and provided nutritional snacks and lunches.
  • Created and followed the company's vision, mission, and values.
  • Supervised the labor activities, management strategies, and staff projects.
  • Worked closely with the parents and provided daily lesson progress reports.
Analyst Clerk, 12/2006 to 04/2009
St. Elizabeth's Hospital – Belleville, IL
  • Coordinated and prepared chart analysis procedures prior to filing charts and permanent files.
  • Answered inbound calls and relayed the messages to the appropriate department.
  • Performed and completed many administrative duties such as filing and creating interoffice communications.
  • Faxed and distributed confidential and sensitive client material.
  • Converted files to electronic images by using scanning and copying devices.
  • Presented strong verbal communication skills and professional conduct at all times.
Work History
Medical Secretary, 11/2015 to Current
St. Louis University – St. Louis, MO
  • Administrative duties include purchasing, and maintaining calendars.
  • Process all incoming referrals.
  • Schedule/reschedule missed/cancel appointments, answering/triage incoming phone calls, and distributes incoming faxes and printed materials.
  • Distributed mail, pull charts for clinics, send material to medical records to be scanned into EMR.
  • Assist with other Administrative duties as needed.
  • Assist in handling Faculty Time and Attendance, support recruitment activities as needed.
  • Arranged travel along with submission for payment.
Support Clerk, 10/2011 to 02/2015
Grace Hill Health Center – St. Louis, MO
  • Assisted the clinical staff on client referrals, provided clients with information regarding internal services, and answered incoming phone calls.
  • Received faxes, distributed mail, scheduled client appointments, and directed all guests visiting the health center.
  • Documented and recorded all client transactions into the company's database system.
  • Proficient understanding and operational knowledge of standard office equipment.
  • Trained new staff members with the day-to-day assignments and workplace operations.
Direct Support Professional, 01/2011 to 10/2011
Emmaus Homes – St. Charles, MO
  • Managed many stages of the patient's healthcare and provided excellent professional attention at all times.
  • Applied a variety of daily living care and supported the well-being for each resident.
  • Performed and accomplished various tasks such as furnishing meals, hygiene assistance, and social skills.
  • Analyzed and recorded the progression of each resident.
  • Responsible for personal care, special dietary plans, and medical treatment arrangements.
  • Accompanied residents on errand runs and transported them to medical and dental appointments.
Owner/Operator, 04/2009 to 01/2011
Pat's Heavenly Angels Daycare – St. Louis, MO
  • Processed bookkeeping, conducted operational functions, and administered all ownership duties.
  • Help perfect educational lessons by engaging the team in skilled developments and daycare activities.
  • Ensured the safety of each child and provided nutritional snacks and lunches.
  • Created and followed the company's vision, mission, and values.
  • Supervised the labor activities, management strategies, and staff projects.
  • Worked closely with the parents and provided daily lesson progress reports.
Analyst Clerk, 12/2006 to 04/2009
St. Elizabeth's Hospital – Belleville, IL
  • Coordinated and prepared chart analysis procedures prior to filing charts and permanent files.
  • Answered inbound calls and relayed the messages to the appropriate department.
  • Performed and completed many administrative duties such as filing and creating interoffice communications.
  • Faxed and distributed confidential and sensitive client material.
  • Converted files to electronic images by using scanning and copying devices.
  • Presented strong verbal communication skills and professional conduct at all times.
Education
B.S: Health Management, 2016
Lindenwood University - St. Charles, MO
Summary
To secure a career position that will allow me to maximize my office management and customer service skills. I have more than 10 years of professional experience performing administrative projects and leadership assignments.
Certifications
Switchboard Operator Accounts Payable Facilitator File Clerk Policies and Procedures Supply Coordinator Team Leader Receptionist Administrative Assistant Project Management Microsoft Office Staff Training
Highlights
  • Switchboard Operator Accounts Payable Facilitator File Clerk
  • Policies and Procedures Supply Coordinator Team Leader Receptionist
  • Administrative Assistant Project Management Microsoft Office Staff Training
  • Accounts Payable
  • Administrative Assistant
  • Administrative duties
  • Bookkeeping
  • Charts
  • Copying
  • Client
  • Clients
  • Database
  • Staff Training
  • Faxes
  • Filing
  • Team Leader
  • Materials
  • Mail
  • Microsoft Office
  • Office equipment
  • Policies
  • Progress
  • Project Management
  • Purchasing
  • Receptionist
  • Recruitment
  • Safety
  • Scanning
  • Switchboard Operator
  • Phone
  • Triage
  • Verbal communication skills
  • Vision
Skills
  • Accounts Payable, Administrative Assistant, Administrative duties, bookkeeping, charts, copying, client, clients, database, Staff Training, faxes, filing, Team Leader, materials, mail, Microsoft Office, office equipment, Policies, progress, Project Management, purchasing, Receptionist, recruitment, safety, scanning, Switchboard Operator, phone, triage, verbal communication skills, vision
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    Resume Overview

    Companies Worked For:

    • St. Louis University
    • Grace Hill Health Center
    • Emmaus Homes
    • Pat's Heavenly Angels Daycare
    • St. Elizabeth's Hospital

    School Attended

    • Lindenwood University

    Job Titles Held:

    • Medical Office Secretary
    • Administrative Support Clerk
    • Direct Support Professional
    • Owner/Operator
    • Analyst Clerk
    • Medical Secretary
    • Support Clerk

    Degrees

    • B.S : Health Management , 2016

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