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Medical Secretary Resume Example

Resume Score: 80%

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CS
MEDICAL SECRETARY
Professional Summary

Capable at handling all medical administrative needs for busy medical practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Skills
  • Patient chart documentation
  • Patient-focused care
  • Seasoned in medical clinical procedures
  • Pre- and post-surgical care
  • Managing deadlines
  • Analytical thinking
  • Appointment scheduling
  • Schedule and calendar management
  • Physician assistance
  • Specimen collection and processing
  • Critical thinking proficiency
Work History
04/2014 to 05/2019Medical SecretaryGold Standard Urology | Lynwood, CA
  • Communicated with outside facilities for scheduling tests or surgeries
  • Reviewed and maintained charts to ensure completeness and EMR guidelines
  • Followed-up and documented patients' condition after surgery or other invasive procedures
  • Escorted patient from waiting area to triage area, ranging from patients with full to limited mobility
  • Verified or obtained referral numbers or authorizations for upcoming appointments
  • Reviewed initial vital signs evaluations and lab specimens
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Completed and filed financial documentation for accounting purposes
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Completed skilled administrative work to support all office staff and operational requirements
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Kept detailed records of office inventories and placed orders for more supplies
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Organized patient files and streamlined operations to improve efficiency
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Organized paperwork such as charts and reports for office and patient needs
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Maintained current and accurate medical records for over 1000 patients
  • Verified insurance benefits or eligibility and documented in EHR system
  • Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment
  • Managed all administrative needs of the urology practice
06/2009 to 12/2013Props AssistantHarvest Studios | Northridge, CA
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return
  • Used physical logs to accurately track item movements
  • Kept warehouse clean and organized to maximize team efficiency and productivity
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Documented warehouse stock each week and reported inventory totals to the Property Master
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving
08/2008 to 03/2009Store DirectorCircuit City | Burbank, CA
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Protected store from loss or theft by setting and enforcing clear security policies
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations
  • Identified current and future trends that appeal to consumers
  • Ensured merchandise was clean and ready to be displayed and approved contracts with vendors
  • Analyzed operating and financial statements for profitability ratios
  • Oversaw and improved deliveries
  • Promoted positive customer experience through day-to-day supervision
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
01/1998 to 08/2008Senior Claims Adjuster Farmers Insurance Group | Long Beach, CA
  • Consulted police and hospital records when needed
  • Examined photographs and statements
  • Investigated and processed auto insurance claims for policyholders
  • Interviewed claimants and witnesses to gather factual information
  • Investigated properties to determine extent of damage and estimate repair costs
  • Maintained suspicious claims database and prepared reports on a monthly basis for supervisors
  • Synthesized data into comprehensive quarterly written reports for management
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims
  • Reviewed new files to determine current status of injury claim and to develop plan of action
  • Testified on behalf of agency as part of criminal and civic proceedings
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims
  • Investigated legal issues pertaining to bodily injury claims
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork
  • Negotiated bodily injury settlement agreements to resolve disputes
  • Maintained contact with claimants and attorneys to determine treatment status
  • Reviewed police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability
  • Examined claims forms and other records to determine insurance coverage
  • Analyzed information gathered by investigation and report findings and recommendations
  • Investigated and assessed damage to property and reviewed property damage estimates
Education
06/1998Bachelor of Arts | HistoryCalifornia State University - Northridge, Northridge, CA
06/1994Associate of Arts | HistoryEl Camino College, Torrance, CA
05/1989High School DiplomaSt. Bernard Catholic High School, Playa Del Rey, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Gold Standard Urology
  • Harvest Studios
  • Circuit City
  • Farmers Insurance Group

School Attended

  • California State University - Northridge
  • El Camino College
  • St. Bernard Catholic High School

Job Titles Held:

  • Medical Secretary
  • Props Assistant
  • Store Director
  • Senior Claims Adjuster

Degrees

  • 06/1998 Bachelor of Arts | History
    06/1994 Associate of Arts | History
    05/1989 High School Diploma

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