Medical Retrieval Specialist Resume Example Change Healthcare Corporation

MEDICAL RETRIEVAL SPECIALIST

Professional Summary

Medical Records Coordinator with successful record of increasing department efficiency and reducing errors. Always pursuing ways to improve and streamline processes for maximum productivity. Knowledgeable about HIPAA constraints and other applicable standards.

Skills

Medical terms and procedure knowledge
Medical information release
Medical insurance
QuickBooks expert
Account management
MS Office proficiency
Data entry

Event planning
Business writing
Schedule management
G Suite knowledgeable
Bookkeeping
Technical support

Work History

01/2018 - 11/2019Medical Retrieval Specialist | Change Healthcare Corporation - Alpharetta, GA

Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site
Develop a positive rapport with site contacts and be customer service point of contact for site contacts
Validation of demographic data for the medical provider s location
Scheduling of chart retrieval via Electronic Medical Record options, assigning an onsite field reviewer, or requesting the office fax or mail in requested chart copies
Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations
Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates
Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
Manage complex calendar
Submit and maintain expense reports on behalf of Executives
Prepare and reviews presentation materials
Organize and plan events for Executive team

08/2014 - 10/2017Executive Assistant | New York City Department Of Education - Brooklyn, NY

Work with the Superintendent and Family Leadership coordinator to address community and parent concerns
Communicate with schools, parents/guardians, other DOE offices, city agencies, community organizations and community representatives regarding Superintendent initiatives and events
Routing phone calls, professionally answering all telephone inquiries and email inquiries
Mail processing, stocking and ordering office/department supplies
Schedule and organize meetings with various schools, parent and community constituencies
Making travel arrangements, booking flights/travel cars and reservations as assigned by the Superintendent
Perform related office tasks in support of the community such as data entry, filing, record keeping, word processing and address all telephone/email inquiries
Maintain high level of confidentiality
Attend meetings to distribute action items and following up accordingly
Assemble travel binder
Assist with various duties and special projects as assigned

04/2011 - 06/2014Business Service Representative | New York City Department Of Education - Brooklyn, NY

Monitor the status of employees in relation to their request for arbitration from initial request through employees' return to work through the online leaves automation system
Work with managers and supervisors of MARC to resolve escalated cases by conducting in depth research, as necessary and appropriate
Maintain strict employee confidentiality related to all discussions, medical leave and arbitration request documentation and information as outlined in DHC and HR connect service center policies and procedures
Perform proactive written and verbal outreach to central offices, field and school staff, United Federation of Teachers and the Council of supervisors and Administrators to ensure proper adjustment of service data and benefits where necessary

09/2010 - 03/2011Educational Program Coordinator | New York City Department Of Education - Brooklyn, NY

Production in school lunches for the various community based organization
Aid in the preparation for the Summer breakfast and lunch program and worked in company with the educational assistants and students attending the Summer breakfast and lunch program
Provide quality and efficient cleaning services to ensure a sanitary environment for the students attending Summer breakfast and lunch program
Coordinate interscholastic competition for all New York City Public Middle Schools and High Schools
Educate students in physical fitness, character development and professional socialization skills through coaching, athletic and educational assessments
Foster responsibility, discipline, teamwork and sportsmanship in the students attending the PSAL program

Education

07/2018Georgia Southern University, Statesboro, GABachelor of Science: Psychology

Bachelor of Science in Psychology- Concentration in NeuroPsychology
Bachelor of Science in Psychology Cum Laude (Honors)
Alumni member of El Club de Espanol
Alumni member French Club
Alumni member of Psychology Coalition

Resume Overview

Companies Worked For:

Change Healthcare Corporation
New York City Department Of Education

School Attended

Georgia Southern University

Job Titles Held:

Medical Retrieval Specialist
Executive Assistant
Business Service Representative
Educational Program Coordinator

Degrees

Bachelor of Science : Psychology

Medical Retrieval Specialist Resume Example

Resume Score: 80%

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