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Medical Retrieval Specialist Resume Example

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MEDICAL RETRIEVAL SPECIALIST
Professional Summary

Medical Records Coordinator with successful record of increasing department efficiency and reducing errors. Always pursuing ways to improve and streamline processes for maximum productivity. Knowledgeable about HIPAA constraints and other applicable standards.

Skills
  • Medical terms and procedure knowledge
  • Medical information release
  • Medical insurance
  • QuickBooks expert
  • Account management
  • MS Office proficiency
  • Data entry
  • Event planning
  • Business writing
  • Schedule management
  • G Suite knowledgeable
  • Bookkeeping
  • Technical support
Work History
01/2018 - 11/2019Medical Retrieval Specialist | Change Healthcare Corporation - Alpharetta, GA
  • Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site
  • Develop a positive rapport with site contacts and be customer service point of contact for site contacts
  • Validation of demographic data for the medical provider s location
  • Scheduling of chart retrieval via Electronic Medical Record options, assigning an onsite field reviewer, or requesting the office fax or mail in requested chart copies
  • Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
  • Manage complex calendar
  • Submit and maintain expense reports on behalf of Executives
  • Prepare and reviews presentation materials
  • Organize and plan events for Executive team
08/2014 - 10/2017Executive Assistant | New York City Department Of Education - Brooklyn, NY
  • Work with the Superintendent and Family Leadership coordinator to address community and parent concerns
  • Communicate with schools, parents/guardians, other DOE offices, city agencies, community organizations and community representatives regarding Superintendent initiatives and events
  • Routing phone calls, professionally answering all telephone inquiries and email inquiries
  • Mail processing, stocking and ordering office/department supplies
  • Schedule and organize meetings with various schools, parent and community constituencies
  • Making travel arrangements, booking flights/travel cars and reservations as assigned by the Superintendent
  • Perform related office tasks in support of the community such as data entry, filing, record keeping, word processing and address all telephone/email inquiries
  • Maintain high level of confidentiality
  • Attend meetings to distribute action items and following up accordingly
  • Assemble travel binder
  • Assist with various duties and special projects as assigned
04/2011 - 06/2014Business Service Representative | New York City Department Of Education - Brooklyn, NY
  • Monitor the status of employees in relation to their request for arbitration from initial request through employees' return to work through the online leaves automation system
  • Work with managers and supervisors of MARC to resolve escalated cases by conducting in depth research, as necessary and appropriate
  • Maintain strict employee confidentiality related to all discussions, medical leave and arbitration request documentation and information as outlined in DHC and HR connect service center policies and procedures
  • Perform proactive written and verbal outreach to central offices, field and school staff, United Federation of Teachers and the Council of supervisors and Administrators to ensure proper adjustment of service data and benefits where necessary
09/2010 - 03/2011Educational Program Coordinator | New York City Department Of Education - Brooklyn, NY
  • Production in school lunches for the various community based organization
  • Aid in the preparation for the Summer breakfast and lunch program and worked in company with the educational assistants and students attending the Summer breakfast and lunch program
  • Provide quality and efficient cleaning services to ensure a sanitary environment for the students attending Summer breakfast and lunch program
  • Coordinate interscholastic competition for all New York City Public Middle Schools and High Schools
  • Educate students in physical fitness, character development and professional socialization skills through coaching, athletic and educational assessments
  • Foster responsibility, discipline, teamwork and sportsmanship in the students attending the PSAL program
Education
07/2018Georgia Southern University, Statesboro, GABachelor of Science: Psychology
  • Bachelor of Science in Psychology- Concentration in NeuroPsychology
  • Bachelor of Science in Psychology Cum Laude (Honors)
  • Alumni member of El Club de Espanol
  • Alumni member French Club
  • Alumni member of Psychology Coalition
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Resume Overview

Companies Worked For:

  • Change Healthcare Corporation
  • New York City Department Of Education

School Attended

  • Georgia Southern University

Job Titles Held:

  • Medical Retrieval Specialist
  • Executive Assistant
  • Business Service Representative
  • Educational Program Coordinator

Degrees

  • Bachelor of Science : Psychology

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