Medical Receptionist/Medical Assistant Resume Example
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MEDICAL RECEPTIONIST/MEDICAL ASSISTANT
Summary
Energetic, compassionate and efficient healthcare professional dedicated to providing top-quality, patient-centered care with a forward thinking approach. Accustomed to providing optimal patient care and support while assisting medical staff with meeting patient and provider needs. Looking to further assist in upholding the highest standards of patient care.
Skills
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Experience
Medical Receptionist/Medical Assistant / Care New England Health System - RI, State01/2019 - Current
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services office with providers.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Maximized office efficiency by answering a multi-line phone system and directing callers to requested personnel and departments.
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
- Observed strict HIPAA guidelines at all times according to company policy.
- Taking patient vitals, Assisting with pain management injections
- Set up appointments for physician visits and procedures using calendar software.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Informed patients of financial responsibilities prior to rendering services.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Long Term Care Pharmacy Technician / Amita Health - Glendale Heights , IL12/2017 - 05/2018
- Filled bulk prescription orders for nursing homes, jails, prisons, and other long term care facilities in need of bulk orders
- Made compound medications controlled and non controlled.
- Narcotic book keeping/ auditing and dispensing.
- Pill pack assembly, validation, and correction.
- Running ATP machines dispensing medications into facility bulk orders of pill packs.
- Organizing and preparing the delivery of all orders for facilities.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Restocked shelves and prepared expired drugs for return.
- Dispensed medications to patients in accordance with pharmacist orders.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Calculated dosage, filled prescriptions and prepared prescription labels.
- Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
Pharmacy Technician / Meijer, Inc. - Manitowoc , WI02/2012 - 11/2014
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Compiled customer demographic, allergy and medical history background.
- Verified prescriptions by contacting physicians' offices and receiving approval.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Received, reviewed, dispensed and labeled prescriptions daily with expert accuracy.
- Assisted staff members with drug inventory, purchasing, and receiving.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained lines of communication with patients, providing instructions and general support.
- Prepared and submitted claims to insurance companies for payment.
- Resolved third-party rejection claims.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Communicated extensively with patients to provide assistance, support and instructions.
CNA / Addus Homecare Corporation - Julian , PA12/2007 - 05/2009
- Attended to patients in a med-surg unit, and a long term care/rehabilitation unit continuously checking on needs and maintaining high standards of patient care.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
- Documented patient intake and dietary requirements and assisted with feeding.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Administered medications and educated patients and families on correct at-home administration.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Education and Training
Purdue Global University - CitySome College (No Degree): Medical Assisting
Currently Studying.
Ivy Tech Community College of Indiana - City, StateSome College (No Degree): Surgical Technology
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School Attended
- Purdue Global University
- Ivy Tech Community College of Indiana
Job Titles Held:
- Medical Receptionist/Medical Assistant
- Long Term Care Pharmacy Technician
- Pharmacy Technician
- CNA
Degrees
- Purdue Global University -
City Some College (No Degree) : Medical Assisting
Ivy Tech Community College of Indiana - City, State Some College (No Degree) : Surgical Technology
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