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Medical Receptionist Resume Example

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MEDICAL RECEPTIONIST
Professional Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in patient focused and professional care. Offering successful career history comprising more than five years.

Work History
Medical Receptionist, 10/2015 to 03/2020Company Name - City, State
  • Maintained current and accurate medical records for over one hundred patients.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Completed clerical duties and tasks for clinic administration.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Enhanced office efficiency by handling numerous callers per day.
Medical Assistant, 10/2015 to 03/2020Company Name - City, State
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Prepared initial patient charts for admission.
  • Conducted machine safety checks according to facility policy.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
Lab Assistant, 10/2015 to 03/2020Company Name - City, State
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Obtained blood specimens by performing venipunctures and finger sticks numerous times per day.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Analyzed data to create and organize graphs, charts, and documents for publications and presentation.
  • Followed safety procedures when handling and disposing of hazardous chemicals.
  • Demonstrated competence in collecting lab samples for testing.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Carefully reviewed test results for accuracy.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Verified final products passed quality control standards before release.
  • Identified abnormal test results and referred to Clinical Laboratory Scientist for further review.
Education
Diploma , General Studies , 06/2015
Clarenceville High School - City, State
Medical Assistant , Medical Assisting, 01/2017
Phlebotomy Career Training - City
Nursing Assistant , Nursing Assistance, 05/2015
Oakland Schools Technical Campus - City
Skills
  • Appointment Scheduling
  • Medical office administration
  • Medical Records Management
  • HIPAA Guidelines
  • Patient Scheduling
  • Inpatient care
  • Interpersonal Communication
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Resume Overview

School Attended

  • Clarenceville High School
  • Phlebotomy Career Training
  • Oakland Schools Technical Campus

Job Titles Held:

  • Medical Receptionist
  • Medical Assistant
  • Lab Assistant

Degrees

  • Diploma , General Studies 06/2015
    Medical Assistant , Medical Assisting 01/2017
    Nursing Assistant , Nursing Assistance 05/2015

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