Medical Program Instructor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Medical Program Instructor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Medical Front Office Administration and Medical Billing and Coding and training in Clinical Medical Assisting. Motivated to learn, grow and excel in the Medical Field.

  • Learning Management Systems
  • Supervising students
  • Small Group Instruction
  • Ability to perform evaluations
  • Mentoring proficiency
  • Student outcomes management
  • Managing simulation equipment
  • Teamwork
  • Computer skills
  • Good listening skills
  • Relationship-Building
  • Verbal and written communication
  • Conflict resolution
  • Adaptability
  • Critical thinking
Work History
09/2011 to Current
Medical Program Instructor Healthdrive Corporation Beverly, MA,
  • Conducted clinical simulations and provided feedback for each individual student.
  • Supervised students when administering medications to maintain patient safety.
  • Evaluated students' competencies through written assignments and examinations.
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
  • Supervised and monitored students' use of tools and equipment.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Planned and documented programs of study meeting individual needs and abilities of students.
  • Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
  • Assisted program participants with achieving career and learning goals.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
05/2011 to 02/2013
Medical Front Office Receptionist/Medical Biller Dr. Christin Field City, STATE,
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
09/2006 to 05/2011
Medical Billing Representative STAT Electronic Billing Service City, STATE,
  • Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Guarded against fraud and abuse by verifying all coded data accurately reflected services provided.
  • Posted and adjusted payments from insurance companies.
  • Confidently and adeptly handled claim denials and/or appeals.
  • Diligently filed and followed up on third party claims.
  • Managed collections claims for unpaid bills against estates of debtors.
  • Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Accurately posted and sent out all medical claims.
  • Accurately posted surgeries, hospital visits and payments for assigned carriers.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
  • Posted payments and collections on regular basis.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Reviewed outgoing bills for eligibility and accurateness.
  • Efficiently collected payments and communicated with clients.
Expected in 04/1990
Bachelor of Science: Business Administration
Pepperdine University - Malibu, CA,

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Resume Overview

School Attended
  • Pepperdine University
Job Titles Held:
  • Medical Program Instructor
  • Medical Front Office Receptionist/Medical Biller
  • Medical Billing Representative
  • Bachelor of Science

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