LiveCareer-Resume

medical practice administrator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and compassionate Licensed Practical Nurse with extensive experience in sample collection, blood draw, IV insertion and infection control. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.

Skills
  • HIPAA and OSHA Regulations
  • Policy and Procedure Development
  • Workflow Management
  • Critical Thinking
  • Employee Supervision
Education and Training
Lehigh County Community College Schnecksville, PA, Expected in 01/1995 LPN Certificate : Nursing - GPA :
Southern Lehigh High School Center Valley, PA Expected in 06/1990 High School Diploma : - GPA :
Lehigh County Vocational Technical School Schneckville, PA, Expected in 06/1990 High School Diploma : - GPA :
Experience
Mclaren Health Care - Medical Practice Administrator
Flint, MI, 12/2008 - Current
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Motivated staff by offering direction and providing constructive feedback.
  • Created and implemented policies and procedures for effective practice management.
  • Communicated with patients with compassion while keeping medical information private.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Complied with OSHA and HIPAA regulations.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Mentored and coached newly hired team members on office procedures and computer systems.
  • Developed and implemented policies and procedures for Medical facility.
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Consulted with clinicians to develop business strategy.
  • Oversaw over 25 providers, clincal and clerical staff.
  • Assisted with development of regulatory compliance systems.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Led and motivated 25 employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
  • Managed operations in accordance with budget requirements.
  • Facilitated peer-to-peer conflict resolution.
  • Initiated training and education programs for supporting healthcare staff.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Directed daily operations at facility caring for more than 6,000 individuals.
  • Reviewed and assessed staff processes, reducing hazards posed for patients and staff while promoting regulatory compliance.
  • Collaborated with Quality Team to develop outcomes statistics.
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Recruited well-qualified candidates to fill vacancies and offer patients unparalleled care.
  • Worked closely with physicians and Regional Director to maintain day-to-day operations.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Cultivated close working relationships with the entire staff, including Medical receptionist, Clinical Staff and Physicians.
  • Developed and implemented policies and procedures for Medical facility.
The Pediatric Connection - LPN Office Nurse
Los Alamos, NM, 10/2008 - 12/2008
  • Collected and documented vital signs to track current patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
  • Interviewed patients to obtain medical history.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
  • Triaged patients by phone and provided general assistance for basic and advanced needs.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Used sterile techniques to prepare patients for procedures.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Kept EHR updated with patients' vital statistics, tracking metrics and observations about behaviors or responses.
  • Assisted physicians with examinations and patient scans during diagnostic processes.
Around The Clock Nursing - LPN, Private Duty
City, STATE, 01/1996 - 10/2008
  • Collected and documented vital signs to track current patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Inserted, cared for and removed patients' catheters and monitored fluid output.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Assisted with patients' nutritional needs by setting up self-feeding assistance or directly feeding individuals with severely limited mobility.

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Resume Overview

School Attended

  • Lehigh County Community College
  • Southern Lehigh High School
  • Lehigh County Vocational Technical School

Job Titles Held:

  • Medical Practice Administrator
  • LPN Office Nurse
  • LPN, Private Duty

Degrees

  • LPN Certificate
  • High School Diploma
  • High School Diploma

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