Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Seeking a position as a Receptionist, bringing superb front desk skills and clerical abilities in order to provide the company with exceptional customer care and administrative services.
Skills
Social Perceptiveness Critical Thinking
Time Management Judgment and Decision Making
Active Learning Complex Problem Solving
Attorney, Scanning
Benefits, Scheduling
Billing, Switchboard
Charts, Taking messages
Clerical, Take messages
Contracts, Telephone
Critical Thinking, Telephones
Clients, Time Management
Data entry, Type
Decision Making, Websites
Delivery
Electronic medical records
Email
Faxes
Fax machines
Fax
Faxing
Forms
Front office
Funds
Insurance
Law
Legal
Managing
Mail
Money
Office
Office equipment
Organizing
Paralegal
Payroll
Phone systems
Copiers
Problem Solving
Protocols
Reception
Repairs
Work History
Medical Office Receptionist, 04/2017 to 10/2017 Hanger, Inc. – Springfield, MO,
Individually ran front office for a busy two physician's family practice
Performed the tasks of greeting patients and scheduling new patient appointments as well as follow up visits. Operated telephone switchboard to answer screen or forward calls providing information , taking messages or scheduling
Responsible for handling and managing continuous flow of information
Hear and resolve complaints
Handled tasks of organizing and maintaining medical forms and office stationary required for front desk activities
Registering patients in a timely manner all while utilizing protocols of the organization
Verifying accuracy of medical records and insurance information through selected websites
Prepared and maintained patients medical charts
Performed essential clerical tasks including faxing, email and data entry
Mailed monthly statements and posted all copays, deductibles and coinsurance owed
Completed skilled administrative work to support all office staff and operational requirements
Managed master calendar and scheduled appointments for two providers based on optimal patient loads and clinician availability
Organized paperwork such as charts and reports for office and patient needs
Kept patients' appointments on schedule by informing provider of patient’s arrival and any delays
Accurately collected personal, billing and medical details for all patients
Received, recorded and filed medical payments by check, cash and credit card
Handled office inventory by ordering new supplies and scheduled equipment services and repairs
Reviewed and sent medical records to other physicians upon request
Maintained privacy of patients’ information
Medical Receptionist, 01/2013 to 10/2014 Beacon Health System – Goshen, IN,
Scheduled patients in and out for a very busy seven physician speciality practice
Confirmed patient information and correctly scanned into electronic medical records
Collected copays, deductibles and coinsurance due
Interacted with insurance companies to verify patients eligibility and benefits
Posted payments and adjustments .Maintained new OB charts and prepared contracts for payment plans
Scheduled, rescheduled and handled cancelled appointments for patients
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Obtained payments from patients and scanned identification and insurance cards
Improved timely payment of bills by developing flexible payment plans for patients
Medical Receptionist-Administrative Assistant, 01/2004 to 07/2008 Beacon Health System – Middlebury, IN,
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals
Perform payroll functions, such as maintaining time keeping information and processing
and submitting payroll
Collect and deposit money into accounts, disburse funds from cash accounts to pay
bills or invoices, keep records of collections and disbursements, and ensure accounts
are balanced
Assisted patients to exam rooms
Answered insurance, and billing
questions
Responsible for maintaining patients demographics and current Insurances
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions
Medical Receptionist, 05/1998 to 12/2004 David R Heil P.A – City, STATE,
For two personal injury law firm
Determined nature of calls and directed
caller to the appropriate attorney and or paralegal
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and
court officials
Organize and maintain law libraries, documents, and case files
Make
photocopies of correspondence, documents, and other printed matter
Prepare and
distribute invoices to bill clients or pay account expenses
Draft and type office memos
Complete various forms, such as accident reports, trial and courtroom requests, and
applications for clients
Education
High School Diploma: , Expected in Winter Springs High School - Winter Springs, FL GPA: Graduated with honors
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