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Medical Office Receptionist Resume Example

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MEDICAL OFFICE RECEPTIONIST
Summary

Knowledgeable healthcare professional skilled at helping pharmacists and prescribers complete accurate patient care in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities with a history of patient management and office experience.

Skills
  • Problem solving
  • Proper labeling procedures
  • Point of sale systems proficiency
  • Detail-oriented
  • Aseptic techniques
  • Insurance billing
  • Resolving customer issues
Experience
02/2017 - 08/2017
Company Name － City, StateMedical Office Receptionist
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Updated group medical records and technical library to support smooth office operations.
  • Interviewed patients to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in a busy office with five providers.
  • Registered patients and scheduled appointments.
  • Informed patients of financial responsibilities prior to rendering services.
  • Successfully managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
01/2012 - 11/2016
Company Name － City, StateCompounding Pharmacy Technician
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Accurately selected, measured and combined prescription components to prepare custom orders.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
05/2011 - 12/2011
Company Name － City, StateOutpatient Medical Coder
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
12/2009 - 05/2011
Company Name － City, StatePharmacy Technician
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Education and Training
05/2011
Copiah Lincoln Community CollegeCityAssociate of Arts: Medical Billing And Coding; Transcription
05/2009
Loyd Star Attendance CenterCityHigh School Diploma
Certifications
  • Certified Pharmacy Technician (CPhT)
  • Certified in Microsoft Word, Excell and Powerpoint
  • Many hours of continued educational classes completed in Pharmacy and Clinical settings
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Resume Overview

School Attended

  • Copiah Lincoln Community College
  • Loyd Star Attendance Center

Job Titles Held:

  • Medical Office Receptionist
  • Compounding Pharmacy Technician
  • Outpatient Medical Coder
  • Pharmacy Technician

Degrees

  • Associate of Arts : Medical Billing And Coding; Transcription
    High School Diploma

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