Medical Office Receptionist Resume Example Brookhaven Health And Wellness, Urgent Care

MEDICAL OFFICE RECEPTIONIST

Summary

Knowledgeable healthcare professional skilled at helping pharmacists and prescribers complete accurate patient care in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities with a history of patient management and office experience.

Skills

Problem solving
Proper labeling procedures
Point of sale systems proficiency
Detail-oriented

Aseptic techniques
Insurance billing
Resolving customer issues

Experience

02/2017 - 08/2017

Brookhaven Health And Wellness, Urgent Care － Brookhaven, MSMedical Office Receptionist

Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Updated group medical records and technical library to support smooth office operations.
Interviewed patients to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in a busy office with five providers.
Registered patients and scheduled appointments.
Informed patients of financial responsibilities prior to rendering services.
Successfully managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

01/2012 - 11/2016

Guy's Ole Brook Pharmacy － Brookhaven, MSCompounding Pharmacy Technician

Established and updated patient profiles, including lists of medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Created new customer profiles and updated information in pharmacy computer systems.
Accurately selected, measured and combined prescription components to prepare custom orders.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

05/2011 - 12/2011

Hardy Wilson Memorial Hospital － Hazlehurst, MSOutpatient Medical Coder

Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Updated group medical records and technical library to support smooth office operations.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.

12/2009 - 05/2011

Super D Pharmacy － Brookhaven, MississippiPharmacy Technician

Established and updated patient profiles, including lists of medications and insurance details.
Created new customer profiles and updated information in pharmacy computer systems.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Education and Training

05/2011

Copiah Lincoln Community CollegeWesson, MSAssociate of Arts: Medical Billing And Coding; Transcription

05/2009

Loyd Star Attendance CenterBrookhaven, MSHigh School Diploma

Certifications

Certified Pharmacy Technician (CPhT)
Certified in Microsoft Word, Excell and Powerpoint
Many hours of continued educational classes completed in Pharmacy and Clinical settings

Resume Overview

Companies Worked For:

Brookhaven Health And Wellness, Urgent Care
Guy's Ole Brook Pharmacy
Hardy Wilson Memorial Hospital
Super D Pharmacy

School Attended

Copiah Lincoln Community College
Loyd Star Attendance Center

Job Titles Held:

Medical Office Receptionist
Compounding Pharmacy Technician
Outpatient Medical Coder
Pharmacy Technician

Degrees

Associate of Arts : Medical Billing And Coding; Transcription
High School Diploma

Medical Office Receptionist Resume Example

Resume Score: 80%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes