Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Knowledgeable healthcare professional skilled at helping pharmacists and prescribers complete accurate patient care in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities with a history of patient management and office experience.
Skills
Problem solving
Proper labeling procedures
Point of sale systems proficiency
Detail-oriented
Aseptic techniques
Insurance billing
Resolving customer issues
Experience
02/2017 to 08/2017Medical Office ReceptionistTexas Health Resources | Corinth, TX,
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Updated group medical records and technical library to support smooth office operations.
Interviewed patients to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in a busy office with five providers.
Registered patients and scheduled appointments.
Informed patients of financial responsibilities prior to rendering services.
Successfully managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
01/2012 to 11/2016Compounding Pharmacy TechnicianPharmaca Integrative Pharmacy, Inc. | San Francisco, CA,
Established and updated patient profiles, including lists of medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Created new customer profiles and updated information in pharmacy computer systems.
Accurately selected, measured and combined prescription components to prepare custom orders.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
05/2011 to 12/2011Outpatient Medical CoderMaximus, Inc. | Staten Island, NY,
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Updated group medical records and technical library to support smooth office operations.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
12/2009 to 05/2011Pharmacy TechnicianIngles Markets, Incorporated | Knoxville, TN,
Established and updated patient profiles, including lists of medications and insurance details.
Created new customer profiles and updated information in pharmacy computer systems.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Education and Training
Expected in 05/2011Associate of Arts | Medical Billing And Coding; TranscriptionCopiah Lincoln Community College, Wesson, MS, GPA:
Expected in 05/2009High School Diploma | Loyd Star Attendance Center, Brookhaven, MS, GPA:
Certifications
Certified Pharmacy Technician (CPhT)
Certified in Microsoft Word, Excell and Powerpoint
Many hours of continued educational classes completed in Pharmacy and Clinical settings
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