Medical Office Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
To obtain an expert level position, in a professional environment, where my organizational skills and computer proficiency are valued and I can contribute the best of my skills and efforts for the growth of the organization.
  • Microsoft Office
  • Point Of Sale (POS)
  • Electronic Medical Records (EMR)
  • Fax/Copy Machine
  • 5
  • 77 wpm
  • Billing, Microsoft Office
  • Budget, Office
  • Cash register, Networks
  • Charts, Office equipment
  • Clarify, Office machines
  • Clerical, Organizing
  • Coaching, Copy Machine
  • Color, Photocopiers
  • Counseling, Photography
  • Credit, Policies
  • Clients, POS
  • Excellent customer service, Processes
  • Customer Service, Procurement
  • Data collection, Coding
  • Data entry, Publications
  • Databases, Recruiting
  • Debit, Sales
  • Designing, Scanner
  • Edit, Scanners
  • Email, Scheduling
  • Facsimile, Telephone
  • Fax Machine, Phone
  • Faxing, Telephones
  • Fax, Training employees
  • Facsimile machine, Troubleshoot
  • Filing, Vision
  • Financial, Voice mail
  • Insurance, Workshops
  • Inventory
  • Legal
  • Letters
  • Medical billing
  • Mail
  • Money
Work History
11/2016 to 12/2018
Medical Office Manager Medical Office (Age Management & Integrative, Regenerative, And Functional Medicine) Miami, FL,
  • Open and close facility.
  • Provide excellent customer service.
  • Process and submit medical billing using clearinghouse •Pay bills •Maintain business accounts •Complete Medical Records requests •Edit Psychological evaluation reports •Maintain services by organizing operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintains office efficiency by planning and implementing systems, layouts, and equipment procurement.
  • Operate 10-line telephone •Operate Fax Machine/Scanner •Designs and implements policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees; following up on work results.
  • 2 •Verify Insurances •Collect Co-payments •Schedule Appointments •Reply to clients via phone/text/email •Post payments •Review remittances to ensure doctor gets paid •Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Maintain staff by recruiting, selecting, orienting, and training employees.
  • Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Contributes to team effort by accomplishing related results as needed.
11/2015 to 09/2016
Medical Records Clerk/Technician Ollie's Bargain Outlet Cartersville, GA,
  • Check for HIPAA compliance • Operate 10 line telephone • Returned voicemails • Answered questions from requesters about the status of requests • Ensure paperwork is properly filled out.
  • Organize and manage patients' health information data.
  • Verify accuracy and accessibility of files.
  • Communicate with physicians and other healthcare professionals to clarify diagnoses or to obtain additional information.
  • Maintain electronic health records (HER/EMR) databases.
  • Analyze electronic data.
  • Copy paper charts.
  • Responds to requests for medical records; processes letters and reports; answers and directs telephone calls.
  • May photocopy records and documents for billing and/or legal services; sends and receives information via facsimile machine.
  • 3 • Perform clerical duties.
  • Faxing/mailing medical records • Create invoice • Create patient disclosures (data entry) • Mail/fax records • Pre-bill clients • Copy films/diagnostic images.
02/2015 to 11/2015
Optometric Technician/Receptionist Visionworks City, STATE,
  • Schedule appointments according to the Resource Scheduling guidelines •Verified patient insurance and billing information •Perform preliminary testing data collection •Instruct patients on the insertion, removal, cleaning, care and proper handling of their contact lenses •Maintain complete and accurate patient records •Greet and help walk-in visitors in a professional manner.
  • Confirm the schedule: call appointments the day before to confirm the appointment time.
  • Contact no shows.
  • Notify patients when their contact lenses are available for follow-up appointment, dispensing, etc.
  • Clean and maintain equipment and instruments in the optometric area as well as supply inventories •Meet daily/weekly/monthly sales quotas •Gather medical history information, explain the exam process and administer tests to determine the visual capabilities of a patient •Performed electronic medical record procedures including billing and coding •Take ophthalmic photography •Record patient case history, conduct visual screening tests including pupillary testing, visual acuity, cover test, color vision and depth perception • Answer telephones, direct calls, takes messages •Compiles, copies, sorts and files records of office activities •Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
  • Reviews files, records and other documents to obtain information to respond to requests 4 • Troubleshoot problem involving office equipment.
11/2013 to 06/2014
Cashier/Sales Associate Dillard's Dept. Stores City, STATE,
  • Provide good customer service •Greet customers •Process credit card applications •Manage Inventory •Tag merchandise •Zone assigned areas •Meet daily/weekly/monthly sales quotas •Operate cash register and manage money (cash, checks, debit/credit cards) •Answer telephone •Provide Customer Service •Receive and disburse money •Answer customers' questions •Process merchandise returns and exchanges •Resolve customer complaints •Sell products or services •Answer customer questions •Process merchandise returns and exchanges •Resolve customer complaints •Sell products or services and Price merchandise.
Expected in
Some College - ,
Expected in 2011
Belaire High School - Baton Rouge, LA
Expected in
High School Diploma:
Louisiana State University - ,

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Resume Strength

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Resume Overview

School Attended
  • Some College
  • Belaire High School
  • Louisiana State University
Job Titles Held:
  • Medical Office Manager
  • Medical Records Clerk/Technician
  • Optometric Technician/Receptionist
  • Cashier/Sales Associate
  • High School Diploma

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