- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Driven and compassionate professional with over 8 years hands-on experience in the general, legal and medical office environments. Accountable and responsible with a strong focus on professionalism and who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
- Knowledge of Legal & Medical terminology, statutes, regulations and codes
- In-depth claims knowledge
- Staff training and development
- Staffing management ability
- Personal and professional integrity
- Sound decision making
- Patient oriented
- Professional relationship and team building
- Financial aptitude
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Medical Office Manager, 08/2008 to 05/2017
Medical Office (Age Management & Integrative, Regenerative, And Functional Medicine) – Miami, FL,
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Entered orders into the EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly for the clinic.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Managed office supplies, vendors, organization and upkeep.
- Received and processed medical records requests.
- Scanned documentation and entered into patient charts.
- Entered medical information into patient charts in a timely and accurate manner.
- Obtained scanned records and uploaded them into patient charts.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Updated medical and general information in patient charts and created new patient charts.
- Confidently managed the overall operation of medical office services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, and facility maintenance.
- Obtained prior authorizations for patient procedures and medications if required.
- Communicated with patients via phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Directly supported Physician in managing operation of office on a daily basis.
Legal Administrative Assistant, 07/1996 to 08/2006
Gentex Corp. – Zeeland, MI,
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Prepared for trials by conducting legal research and drafting pleadings.
- Gathered and analyzed research data regarding statutes, decisions and legal articles to help determine monetary value for personal injury clients.
- Communicated pertinent information to clients via phone, email and mail.
- Completed case research via LexisNexis and Westlaw databases.
- Collected data to prepare and draft settlement packages for clients.
- Organized legal memoranda and client correspondence.
Administrative Assistant, 08/2006 to 06/2008
Penske Automotive Group – Leander, TX,
- Maintained a clean reception area, including lounge and associated areas.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Managed daily office operations and maintenance of equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Managed office supplies, vendors, organization and upkeep.
High School Diploma: , Expected in 1995
Orange High School - Orange, NJ 07050
GPA:
Certificate: Medical Billing & Coding, Expected in 2006
Essex County College - Newark, NJ
GPA:
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