Medical Office Manager Resume Example
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MEDICAL OFFICE MANAGER
Professional Summary
Driven and compassionate professional with over 8 years hands-on experience in the general, legal and medical office environments. Accountable and responsible with a strong focus on professionalism and who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
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Work History
Medical Office Manager, 09/2008 to 06/2017
Company Name – City, State
Company Name – City, State
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Entered orders into the EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly for the clinic.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Managed office supplies, vendors, organization and upkeep.
- Received and processed medical records requests.
- Scanned documentation and entered into patient charts.
- Entered medical information into patient charts in a timely and accurate manner.
- Obtained scanned records and uploaded them into patient charts.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Updated medical and general information in patient charts and created new patient charts.
- Confidently managed the overall operation of medical office services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, and facility maintenance.
- Obtained prior authorizations for patient procedures and medications if required.
- Communicated with patients via phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Directly supported Physician in managing operation of office on a daily basis.
Legal Administrative Assistant, 08/1996 to 09/2006
Company Name – City, State
Company Name – City, State
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Prepared for trials by conducting legal research and drafting pleadings.
- Gathered and analyzed research data regarding statutes, decisions and legal articles to help determine monetary value for personal injury clients.
- Communicated pertinent information to clients via phone, email and mail.
- Completed case research via LexisNexis and Westlaw databases.
- Collected data to prepare and draft settlement packages for clients.
- Organized legal memoranda and client correspondence.
Administrative Assistant, 09/2006 to 07/2008
Company Name – City, State
Company Name – City, State
- Maintained a clean reception area, including lounge and associated areas.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Managed daily office operations and maintenance of equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Managed office supplies, vendors, organization and upkeep.
Education
High School Diploma: 1995
Orange High School - City, State
Orange High School - City, State
Certificate: Medical Billing & Coding, 2006
Essex County College - City, State
Essex County College - City, State
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Resume Overview
School Attended
- Orange High School
- Essex County College
Job Titles Held:
- Medical Office Manager
- Legal Administrative Assistant
- Administrative Assistant
Degrees
- High School Diploma : 1995
Certificate : Medical Billing & Coding , 2006
