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Medical Office Manager Resume Example

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MEDICAL OFFICE MANAGER
Professional Summary
Driven and compassionate professional with over 8 years hands-on experience in the general, legal and medical office environments. Accountable and responsible with a strong focus on professionalism and who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
  • Knowledge of Legal & Medical terminology, statutes, regulations and codes
  • In-depth claims knowledge
  •  Staff training and development
  • Staffing management ability
  • Personal and professional integrity
  •  Sound decision making
  • Patient oriented
  • Professional relationship and team building
  • Financial aptitude 
Work History
Medical Office Manager, 09/2008 to 06/2017
Comprehensive Cardiac Care – Newark, New Jersey, United States
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Managed office supplies, vendors, organization and upkeep.
  • Received and processed medical records requests.
  • Scanned documentation and entered into patient charts.
  • Entered medical information into patient charts in a timely and accurate manner.​
  • Obtained scanned records and uploaded them into patient charts.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Updated medical and general information in patient charts and created new patient charts.
  • Confidently managed the overall operation of medical office services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, and facility maintenance.
  • Obtained prior authorizations for patient procedures and medications if required.
  • Communicated with patients via phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Directly supported Physician in managing operation of office on a daily basis.
Legal Administrative Assistant, 08/1996 to 09/2006
Jury Verdict Review Publs Inc – Springfield Township, New Jersey, United States
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Prepared for trials by conducting legal research and drafting pleadings.
  • Gathered and analyzed research data regarding statutes, decisions and legal articles to help determine monetary value for personal injury clients.
  • Communicated pertinent information to clients via phone, email and mail.
  • Completed case research via LexisNexis and Westlaw databases.
  • Collected data to prepare and draft settlement packages for clients.
  • Organized legal memoranda and client correspondence.
Administrative Assistant, 09/2006 to 07/2008
The Leaguers, Incorporated – Newark, New Jersey, United States
  • Maintained a clean reception area, including lounge and associated areas.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed daily office operations and maintenance of equipment.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Managed office supplies, vendors, organization and upkeep.
Education
High School Diploma: 1995
Orange High School - Orange, NJ 07050
Certificate: Medical Billing & Coding, 2006
Essex County College - Newark, NJ
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Resume Overview

Companies Worked For:

  • Comprehensive Cardiac Care
  • Jury Verdict Review Publs Inc
  • The Leaguers, Incorporated

School Attended

  • Orange High School
  • Essex County College

Job Titles Held:

  • Medical Office Manager
  • Legal Administrative Assistant
  • Administrative Assistant

Degrees

  • High School Diploma : 1995
    Certificate : Medical Billing & Coding , 2006

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