Livecareer-Resume

Medical Office Coordinator Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable Medical professional with 34 years of experience of compassionate care. Expertly assist with office operations and physician support by gathering patient information, completing front office and Medical Assistant tasks. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Skills
  • Industry software applications
  • Understanding of medical terminology
  • Office procedures understanding
  • Follow-up skills
  • Understanding of medical ethics
  • Scheduling
  • Staff Management
  • Workflow planning
  • Reading comprehension
  • Teamwork
  • Organization and Time management
  • Troubleshooting
  • Data management
  • Teambuilding
  • EMR / EHR
  • Simple Dressings
  • Monitoring Patient Progress
  • Inventory and Supply Management
  • Chronic Disease Management
  • Medical Records Management
  • CPR
  • Phlebotomy
  • Prioritizing stat orders
  • Point of care testing
  • Lab equipment operation
  • Assisting with physical exams
  • Suctioning
  • Autoclaving
  • OB/GYN and GI procedures
  • Compassionate caregiver
  • Customer service
  • Verbal and written communication
  • Multitasking abilities
Work History
03/2018 to Current Medical Office Coordinator Johns Hopkins Bayview Medical Center | Baltimore, MD,
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Planned and supported staff office meetings by preparing agendas and setting up audio-visual equipment.
  • Updated and maintained schedules for patients as well as managed client correspondence.
  • Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
  • Coordinated patient care changes and relayed updated plans to various staff members assigned to patients.
  • Coordinated luncheons with Pharmaceutical Representatives.
  • Trained all new employees on records management system.
  • Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
  • Reviewed and sent medical records to other physicians upon request.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Coordinated individual duties after careful evaluation of each team member's skill level and knowledge.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Organized Legal and Pharmaceutical meetings for providers and coordinated availability of conference rooms.
  • Supervised and guided new employees on clerical tasks and responded quickly to questions, which improved understanding of job responsibilities.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
08/2016 to 03/2018 Medical Assistant University Of Wisconsin Madison | Eau Claire, WI,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic environment.
  • Obtained all prescribed laboratory testing.
  • Performed clerical duties, such as data entry and answering phones.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Ordered and prepared reagents and supplies.
  • Taught patients about medications, procedures and care plan instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Arranged infusions with surgical center, confirming times with patients and preparing admission and consent forms.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
07/2013 to 08/2016 Medical Receptionist Common Spirit | Belfair, WA,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Maintained current and accurate medical records for numerous patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed and filed financial documentation for accounting purposes.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software. IDX
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5 minutes of each call.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
12/2005 to 07/2013 Medical Assistant/Medical Receptionist/Surgery Coordinator Gerald Dominguez MD | City, STATE,
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing end of day tasks.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 3 minutes of each call.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained current and accurate medical records for over 1000 active patients.
  • Completed and filed financial documentation for accounting purposes.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Coordinated with facilities to set up surgeries at 4 facilities: Colonoscopy, Flexible-Sigmoidoscopy, EGDs.
  • Verified insurance coverage and obtained pre-authorizations.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Facilitated organized record retrieval and access by maintaining filing system.
Education
Expected in High School Diploma | Hillsborough High School, Tampa, FL GPA:
Expected in Medical Assistant | Medical Assisting Tampa College, Tampa, FL, GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Hillsborough High School
  • Tampa College
Job Titles Held:
  • Medical Office Coordinator
  • Medical Assistant
  • Medical Receptionist
  • Medical Assistant/Medical Receptionist/Surgery Coordinator
Degrees
  • High School Diploma
  • Medical Assistant

Similar Resume

View All
Medical Office Coordinator
Medical Office Coordinator
Medical Office Coordinator