Medical Office Coordinator Resume Example Palm Beach Eye Center

MEDICAL OFFICE COORDINATOR

Professional Summary

Motivated, organized and detail-oriented individual with excellent interpersonal skills. Seeking the position as a Executive Health Administrator to utilize 10 years of prior experience in effective office coordination and clinical assistance, with a high commitment to successful collaboration to ensure valuable and professional office operations.

Skills

Multidisciplinary team collaboration
Proficient in Electronic Health Records Documentation
Experience in Microsoft Office Mac OSX and Microsoft Windows operating systems. Competent in Microsoft Word, Excel and Powerpoint
Workflow planning and report development
Patient-service oriented
Accurate and detailed
Patient education and counseling
Spanish, english fluency
Strategic planning
Team supervision

Interpersonal and written communication
Healthcare program management
Quality assurance
Continuous improvement management
Utilization reporting
Accounts reconciliation
Inventory control and management
Credit and collections
Performance analysis

Work History

Medical Office Coordinator, 05/2018 to Current
Palm Beach Eye Center – West Palm Beach, FL

Collaborated with office manager to maintain daily operations
Supervised front desk personnel in the performance of administrative tasks
Worked with patients, clinical and administrative staff to ensure continuous compliance with regulations through use of effective communication
Performed various administrative functions, including filing paperwork, sorting mail, bookkeeping and healthcare contract operations
Completed financial transactions reports and conducted data management analysis to ensure maximization of reimbursement and effective coordination of revenue cycle processes
Worked with office manager to resolve workflow problems, improve operations and provide exceptional patient service
Updated policies through efficient maintenance with compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, payroll and benefits administration and general liability.
Collaborated in workflow improvement processes for patient access and back-office procedures, resulting in reduction of staffing costs by 20% system-wide.

Medical Office Coordinator/Certified Medical Assistant, 09/2015 to 02/2017
Tenet Florida Physicians Services – Boca Raton, FL

Handled insurance pre-certification for medical procedures and testing and performed administrative duties such as insurance verification for health benefits and eligibility
Showed proactive collections of copayments, deductibles or coinsurance for medical services
Demonstrated proficient scheduling for multiple medical professionals and provided organizational goals through an efficient management of patient flow from check-in to check-out
Paid close attention to detail and recorded data accurately to be reported to medical professionals
Showed proficiency in electronic billing and medical records software program
Closed financial transactions for each day of service to provide detailed information on cash flow management
Communicated with patients, ensuring that medical information was kept private and discussed medical histories with patients in effort to provide most effective medical advice
Collected all pertinent data and calculations to aid physician in interpreting results
Managed an estimate of 31 incoming calls, emails and faxes per day from a variety of sources

Certified Clinical Medical Assistant/Coordinator, 01/2010 to 09/2014
Prettelt Center For Family Health – Loxahatchee , FL

Performed blood draws for testing and injections in accordance with medical provider instruction
Supervised other medical assistants during the execution of medical tasks assigned by doctor
Showed comprehensive and accurate vital signs and medical history intake
Assisted in the development of a comprehensive and accurate inventory and maintained stock of office supplies
Performed administrative duties (e.g., Scheduling appointments withmultiple medical providers, directing patients to respective facilities for testing or evaluations).
Showed outstanding maintenance of the facility, exam rooms and equipment
Aided office with conversion to electronic record system and better management of Medicare guidelines for effective reimbursement
Managed clinical project team members for appropriate completion of projects and supervised project timeline development and maintenance
Optimized inventory planning for supply management to reduce costs
Maintained a high level of expertise through familiarity with clinical literature and procedures

Certified Clinical Medical Assistant, 01/2008 to 12/2009
Advanced Cardiology Associates – Loxahatchee , FL

Completed various types of tests on patients; such as, Electrocardiograms, ANSAR testing for assessment of Autonomic Nervous System, ABI “Ankle Brachial Index” to provide doctor with important information to evaluate the patient
Worked on dictation of echocardiograms and Stress Test reports
Demonstrated a proficient medical history intake
Ensured the exemplary maintenance of all facilities, exam rooms and equipment
Handled messages in regards to medication, laboratory test results and medical consult between patients and medical doctor
Explained different types of medical procedures and treatments in a comprehensive manner to increase patient understanding and cooperation
Led quality standards
Coached and developed a care team to consistently rank among the top of the region in clinical performance and financial outcomes

Education

Executive Master in Health Administration: Health Administration, 12/2019
Florida Atlantic University - Boca Raton, FL

Bachelor of Science: Bachelor of Science in Biology , 08/2015
Florida Atlantic University - Boca Raton, FL

Basic Life Support (BLS) for Health Care Providers (9/2017)

Basic Clinical Skills (Recreational Pharmacology, CPR/AED, Basic First Aid, Medical errors) (05/2014)

OSHA and HIPPA Certification 2015

Associate of Arts: Associate DegreePalm Beach State College - Lake Worth, FL

July 2012

Certified Medical AssistantMedical Institute of Palm Beach - Lake Worth, FL

December 2007

Phlebotomy certificate

CPR License

Medicine (Pre-Medicine)Universidad Libre - Cali, Colombia

December 2003

High School DiplomaColegio Americano - Cali, Colombia

July 2002

Affiliations

Membership to the American College of Healthcare Executives (ACHE)

Hobbies

High interest on activities aimed to increase funds for sustenance of social programs related to health maintenance and wellbeing
An amateur of a variety of sports such as cycling, running and kickboxing
Consideration of outdoors activities as an important part of integration between body and mind through contact with nature

Resume Overview

Companies Worked For:

Palm Beach Eye Center
Tenet Florida Physicians Services
Prettelt Center For Family Health
Advanced Cardiology Associates

School Attended

Florida Atlantic University
Palm Beach State College
Medical Institute of Palm Beach
Universidad Libre
Colegio Americano

Job Titles Held:

Medical Office Coordinator
Medical Office Coordinator/Certified Medical Assistant
Certified Clinical Medical Assistant/Coordinator
Certified Clinical Medical Assistant

Degrees

Executive Master in Health Administration : Health Administration , 12/2019
Bachelor of Science : Bachelor of Science in Biology , 08/2015
Associate of Arts : Associate Degree
Certified Medical Assistant
Medicine (Pre-Medicine)
High School Diploma

Medical Office Coordinator Resume Example

Resume Score: 80%

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