Medical Office Coordinator Resume Example
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MEDICAL OFFICE COORDINATOR
Professional Summary
Motivated, organized and detail-oriented individual with excellent interpersonal skills. Seeking the position as a Executive Health Administrator to utilize 10 years of prior experience in effective office coordination and clinical assistance, with a high commitment to successful collaboration to ensure valuable and professional office operations.
Skills
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Work History
Medical Office Coordinator, 05/2018 to Current
Johns Hopkins Medicine – Pasco , FL
Johns Hopkins Medicine – Pasco , FL
- Collaborated with office manager to maintain daily operations
- Supervised front desk personnel in the performance of administrative tasks
- Worked with patients, clinical and administrative staff to ensure continuous compliance with regulations through use of effective communication
- Performed various administrative functions, including filing paperwork, sorting mail, bookkeeping and healthcare contract operations
- Completed financial transactions reports and conducted data management analysis to ensure maximization of reimbursement and effective coordination of revenue cycle processes
- Worked with office manager to resolve workflow problems, improve operations and provide exceptional patient service
- Updated policies through efficient maintenance with compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, payroll and benefits administration and general liability.
- Collaborated in workflow improvement processes for patient access and back-office procedures, resulting in reduction of staffing costs by 20% system-wide.
Medical Office Coordinator/Certified Medical Assistant, 09/2015 to 02/2017
Johns Hopkins University – Baltimore , MD
Johns Hopkins University – Baltimore , MD
- Handled insurance pre-certification for medical procedures and testing and performed administrative duties such as insurance verification for health benefits and eligibility
- Showed proactive collections of copayments, deductibles or coinsurance for medical services
- Demonstrated proficient scheduling for multiple medical professionals and provided organizational goals through an efficient management of patient flow from check-in to check-out
- Paid close attention to detail and recorded data accurately to be reported to medical professionals
- Showed proficiency in electronic billing and medical records software program
- Closed financial transactions for each day of service to provide detailed information on cash flow management
- Communicated with patients, ensuring that medical information was kept private and discussed medical histories with patients in effort to provide most effective medical advice
- Collected all pertinent data and calculations to aid physician in interpreting results
- Managed an estimate of 31 incoming calls, emails and faxes per day from a variety of sources
Certified Clinical Medical Assistant/Coordinator, 01/2010 to 09/2014
Prettelt Center For Family Health – City , STATE
Prettelt Center For Family Health – City , STATE
- Performed blood draws for testing and injections in accordance with medical provider instruction
- Supervised other medical assistants during the execution of medical tasks assigned by doctor
- Showed comprehensive and accurate vital signs and medical history intake
- Assisted in the development of a comprehensive and accurate inventory and maintained stock of office supplies
- Performed administrative duties (e.g., Scheduling appointments with multiple medical providers, directing patients to respective facilities for testing or evaluations).
- Showed outstanding maintenance of the facility, exam rooms and equipment
- Aided office with conversion to electronic record system and better management of Medicare guidelines for effective reimbursement
- Managed clinical project team members for appropriate completion of projects and supervised project timeline development and maintenance
- Optimized inventory planning for supply management to reduce costs
- Maintained a high level of expertise through familiarity with clinical literature and procedures
Certified Clinical Medical Assistant, 01/2008 to 12/2009
Advanced Cardiology Associates – City , STATE
Advanced Cardiology Associates – City , STATE
- Completed various types of tests on patients; such as, Electrocardiograms, ANSAR testing for assessment of Autonomic Nervous System, ABI “Ankle Brachial Index” to provide doctor with important information to evaluate the patient
- Worked on dictation of echocardiograms and Stress Test reports
- Demonstrated a proficient medical history intake
- Ensured the exemplary maintenance of all facilities, exam rooms and equipment
- Handled messages in regards to medication, laboratory test results and medical consult between patients and medical doctor
- Explained different types of medical procedures and treatments in a comprehensive manner to increase patient understanding and cooperation
- Led quality standards
- Coached and developed a care team to consistently rank among the top of the region in clinical performance and financial outcomes
Education
Executive Master in Health Administration: Health Administration, 12/2019
Florida Atlantic University - City, State
Florida Atlantic University - City, State
Bachelor of Science: Bachelor of Science in Biology , 08/2015
Florida Atlantic University - City, State
Florida Atlantic University - City, State
Basic Life Support (BLS) for Health Care Providers (9/2017)
Basic Clinical Skills (Recreational Pharmacology, CPR/AED, Basic First Aid, Medical errors) (05/2014)
OSHA and HIPPA Certification 2015
Associate of Arts: Associate DegreePalm Beach State College - City, State
July 2012
Certified Medical AssistantMedical Institute of Palm Beach - City, State
December 2007
Phlebotomy certificate
CPR License
Medicine (Pre-Medicine)Universidad Libre - City, State
December 2003
High School DiplomaColegio Americano - City, State
July 2002
Affiliations
Membership to the American College of Healthcare Executives (ACHE)
Hobbies
- High interest on activities aimed to increase funds for sustenance of social programs related to health maintenance and wellbeing
- An amateur of a variety of sports such as cycling, running and kickboxing
- Consideration of outdoors activities as an important part of integration between body and mind through contact with nature
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Resume Overview
School Attended
- Florida Atlantic University
- Palm Beach State College
- Medical Institute of Palm Beach
- Universidad Libre
- Colegio Americano
Job Titles Held:
- Medical Office Coordinator
- Medical Office Coordinator/Certified Medical Assistant
- Certified Clinical Medical Assistant/Coordinator
- Certified Clinical Medical Assistant
Degrees
- Executive Master in Health Administration : Health Administration , 12/2019
Bachelor of Science : Bachelor of Science in Biology , 08/2015
Associate of Arts : Associate Degree
Certified Medical Assistant
Medicine (Pre-Medicine)
High School Diploma
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