medical office administrator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Medical Transcriptionist with eleven years of experience and strong knowledge of medical terminology. Supported physicians by transcribing clinical information to provide accurate and detailed patient records. Proven track record of exercising excellent judgment and reasoning. Stellar comprehension, writing, and editing skills. Hardworking, educated and willing to go the extra mile to complete any task or meet a deadline. Detail-oriented and meticulous with proven track record of strong communication and effective collaboration. Supported physicians by transcribing clinical information to provide accurate and detailed patient records. Stellar comprehension, writing and editing skills.

  • Medical Transcription; consistently accurate at 65 words per minute.
  • ICD-10 (International Classification of Disease Systems)
  • Records maintenance professional/ HIPPA
  • Adept multi-tasker
  • Medical terminology expert
  • Editing
  • Document accuracy
  • Resourceful and reliable worker
  • Proficient in Olympus dictation software and foot pedal; Microsoft Office for Mac and Windows; Mac OS and Windows PC
  • Excellent Verbal Communication
  • Medical Billing And Coding
  • Medical Transcription
  • Records Maintenance Expertise
  • Speech Recognition Technology
Work History
Medical Office Administrator, 11/2018 - Current
Hanger, Inc. Augusta, ME,
  • Managed appointments, registrations and patient relations in 400-patient home-based medicine practice. Accurately collected personal, billing and medical details for patient records. Maintained patient databases and updated information in alignment with HIPAA protocols. Scheduled doctor visits geographically according to patient location. Aided pharmacy refill requests. Ordered patient tests and DME. Entered procedure codes and diagnosis codes into medical billing software. Verified benefits and worked with insurance companies to obtain payments. Updated yearly physician credentialing. Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff. Maintained optimal office supply levels by closely monitoring and proactively replenishing supply inventory. Caring, compassionate and always professional.
Field Canvasser, 09/2018 - 11/2018
Leaffilter North, Llc Warren, OH,
  • Went to approximately 10 doors each hour to educate and sign up potential voters/ NJOP members. Enrolled easily over 50 new members during the membership drive. Collected and documented voter opinions and collected signatures on a petition regarding issues surrounding Medicare, Sandy recovery and the opioid crisis in Ocean County. Distributed pamphlets and other informational literature on these issues.
Medical Transcriptionist/Owner/Operator, 03/2007 - 08/2018
Forest Transcription Services City, STATE,
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures. Charted patient encounters by recording information such as diagnosis, treatments and prescriptions. Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling. Accurately transcribed dictation using word processing, dictation and transcription software and equipment. Demonstrated excellent skills to understand diverse accents and dialects. Maintained 98% accuracy rate for spelling and content. Edited drafts created from speech recognition software. Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Followed all HIPAA rules and regulations regarding patient confidentiality.
Medical History Taker/Administrative Assistant, 10/1992 - 08/2018
South Jersey Physician Associates City, STATE,
  • Documented patient medical information and case histories in preparation for the doctor's physical examination of the patient. Completed skilled administrative work to support all office staff and operational requirements. Organized paperwork such as charts and reports for office and patient needs. Developed and managed accurate and confidential patient records. Organized patient files and streamlined operations to improve efficiency. Performed medical transcription for IME reports for court and insurance companies.
No Degree: Web Design, Expected in
Ocean County College - Toms River, NJ,
Status -
Associate of Arts: Liberal Arts, Expected in
Camden County College - Blackwood, NJ ,
Status -
Certificate: Insurance Billing & Coding, Expected in 04/2019
Ocean County Vo-Tech - Toms River, NJ,
Status -
Diploma, RN: Nursing, Expected in 06/1982
Saint Francis School Of Nursing - Trenton, NJ,
Status -

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Resume Overview

School Attended

  • Ocean County College
  • Camden County College
  • Ocean County Vo-Tech
  • Saint Francis School Of Nursing

Job Titles Held:

  • Medical Office Administrator
  • Field Canvasser
  • Medical Transcriptionist/Owner/Operator
  • Medical History Taker/Administrative Assistant


  • No Degree
  • Associate of Arts
  • Certificate
  • Diploma, RN

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