Medical Office Administrative Assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction.

Experienced administrator with over 5 years of experience in both health and safety. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Personable Health Coach with 9 years of experience helping multiple clients accomplish goals. Leverages in-depth knowledge of nutrition, movement and health conditions to guide clients in building better habits to foster new results. Dedicated health coach professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.



  • Collaborated with Woodmere SisterHood of 27 Jewish Women in the development of a weekly Group Exercise program
  • Achieved raising funds through effectively helping with breast cancer in collaboration with American Cancer Society New York.
  • Public Health and Safety
  • Fitness Program Development
  • Nutrition Plans
  • Emotional Support
  • Healthy Eating
  • Behavioral Coaching
  • Individual and Group Coaching
  • Health Coaching
  • Personal Training
  • Relaxation Techniques
  • Vital Sign Monitoring
  • Home Exercise Programs
  • EMR Systems
Work History
Medical Office Administrative Assistant, 07/2021 to 08/2022
Shangri-LaSalem, OR, Arlington
  • Directed over 28 patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared and administered medications to alleviate patient symptoms.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
Wellness Director, 10/2018 to 05/2021
Avanti Senior LivingPeoria, AZ, Long Island City, NY
  • Maintained energy and enthusiasm in fast-paced environment by engaging with fun conversation that will make them feel exercise as fun and lifestyle.
  • Helped over 40 customers set and achieve health and wellness goals.
  • Provided individual health coaching to help clients optimize personal choices.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Met or exceeded monthly revenue and training goals.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Led individual and group wellness seminars and educational programs on nutrition topics.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Lead Health Coach, 08/2016 to 07/2018
Veterans Health AdministrationLenexa, KS, Woodmere, NY
  • Assisted 40 clients in finding new ways to inspire healthier habits.
  • Provided comprehensive, empowering, and professional exercise coaching programs so members remain motivated to attain personal health and fitness goals.
  • Supported implementation of patient health plan, weight loss programs, and personalized fitness and exercise programs.
  • Maintained records of clients' health progress and compared to health goals.
  • Recommended nutrition and fitness modifications to improve overall health of clients.
  • Interpreted health data and recorded clients' health status.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Partnered with agencies and organizations driving improvements in community health.
Therapy Assistant, 09/2015 to 01/2016
Service For Children TherapyCity, STATE, Jessicas, NY
  • Counseled up to 38 individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Reviewed journals and various recourse actions to collect information on treatment and therapies for trauma condition.
  • Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
  • Documented patient information, treatment plans and patient responses.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
  • Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
  • Recommended therapeutic action plans and treatments based on results from behavioral assessments.
  • Provided crisis support and emergency care for patients.
  • Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
  • Assisted in coordination of mental health support services provided by care team.
  • Consulted with other therapists, public and private service agencies and university researchers to advise clients on resources available.
  • Introduced meditation, guided imagery, breathing techniques and reiki to patients and families.
  • Delivered mental health support for female patients suffering from postpartum depression and generalized anxiety disorder.
  • Conferred with superiors to determine if non-progressing clients should continue to be counseled or referred to other specialists in such fields as medicine, psychiatry or legal aid.
Bachelor of Science: Health Sciences, Expected in 09/2023
Purdue University - West Lafayette, IN
Diploma: Food And Nutrition, Expected in 10/2021
Institute For Integrative Nutrition - Manhattan, NY,
Diploma: Corrective Exercise, Expected in 07/2017
The American Academy of Personal Training - New York, NY
Associate of Science: Medical Assisting, Expected in 06/2015
Mandl School - New York, NY

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Resume Overview

School Attended

  • Purdue University
  • Institute For Integrative Nutrition
  • The American Academy of Personal Training
  • Mandl School

Job Titles Held:

  • Medical Office Administrative Assistant
  • Wellness Director
  • Lead Health Coach
  • Therapy Assistant


  • Bachelor of Science
  • Diploma
  • Diploma
  • Associate of Science

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