Medical Office Administrative Assistant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Reliable employee seeking Medical Administrative Assistant position. Medical administrative assistant brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Offering excellent communication and good judgment. Experienced Medical Administrative Assistant excelling for 8 1/2 months in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations. Approached guest services with calm demeanor leading to unmatched patient care and customer loyalty. Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 8 1/2 months. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.

  • Multi-line phone systems
  • Patient demographics
  • Scheduling expert
  • Patient care and confidentiality
  • Appointment Scheduling
  • Good telephone etiquette
  • Organization and Time management
  • Data management
  • Microsoft Office
  • Detail-oriented
  • Compassion
Work History
Medical Office Administrative Assistant, 10/2020 to Current
Shangri-LaSalem, OR,
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Developed and managed accurate and confidential patient records.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Enhanced office productivity by handling high volume of callers per day.
  • Called patients to confirm scheduled appointments day in advance.
  • Communicated with patients regarding payments on outstanding accounts.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Supported office staff and operational requirements with administrative tasks.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Completed billing and coding duties to handle submitted claims.
Certified Nursing Assistant-PRN Only, 01/2020 to 11/2020
ShuketteNew York, NY,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Manager, 10/2016 to 09/2018
Aramark Corp.Daytona Beach, FL,
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Approved regular payroll submissions for employees.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided superior customer service to clients.
  • Purchasing of all supplies.
  • Balancing of cash register.
Waitress, 04/2016 to 11/2016
Pizza InnCity, STATE,
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Associate of Science: Nursing Education, Expected in 12/2020
Davidson-Davie Community College - Thomasville, NC,
High School Diploma: , Expected in 06/2017
Trinity High School - Trinity, NC

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Resume Overview

School Attended

  • Davidson-Davie Community College
  • Trinity High School

Job Titles Held:

  • Medical Office Administrative Assistant
  • Certified Nursing Assistant-PRN Only
  • Manager
  • Waitress


  • Associate of Science
  • High School Diploma

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