Medical Office Administrative Assistant Resume Example Company Name

MEDICAL OFFICE ADMINISTRATIVE ASSISTANT

Professional Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Seasoned Medical Office Administrator adept at coordinating records, managing schedules and working with insurance companies. Knowledgeable about medical billing and recordkeeping requirements. Pursuing a new professional challenge with room for advancement.

Skills

Stocking and Replenishing
Bagging and Packaging
Product and Service Sales
Refund Handling
Product Restocking
Customer assistance
Basic math skills
Staff Training

Cash Handling
Refunds and exchanges
Filing and data archiving
Weight management
Room assignments
Lobby auditing
Problem-solving skills
American Sign Language Interpreter

Work History

Medical Office Administrative Assistant, 03/2018 to 05/2018
Company Name – City, State

Organized paperwork such as charts and reports for office and patient needs.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Called patients to confirm scheduled appointments day in advance.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Completed billing and coding duties to handle submitted claims for 1 years.
Reviewed physician letters, corrected grammar and spelling errors.

Prep Cook/Trainee, 01/2016 to 04/2016
Company Name – City, State

Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Created identical dishes numerous times daily with consistent care, attention to detail and quality for 4 month.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
Cooked take-out orders per shift and securely packaged and labeled each order.

Sales Floor/ Cashiers, 09/2016 to 06/2017
Company Name – City, State

Assisted customers by answering questions and fulfilling requests.
Kept front check out area clean and organized for efficient service.
Greeted customers, helped locate merchandise and suggested suitable options.
Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Processed payments and returns with accuracy and efficiency.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers for 2 years.
Handled in-store purchase payment processing with cash and credit cards.

Cashier, 02/2019 to 06/2020
Company Name – City, State

Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance for 2 years.
Managed special actions such as returns processing and payment reversals for team members.
Worked closely with shift manager to solve problems and handle customer concerns.
Resolved customer complaints and maintained clean and tidy checkout area.
Maintained reports of transactions and greeted customers when entering and leaving establishment.

Front Desk Agent, 09/2018 to 10/2020
Company Name – City, State

Maintained cleanliness and organization of front desk area.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Took reservations over phone, in person and via computer for guests and provided confirmation information for 2 years.
Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Welcomed each new arrival pleasantly and confirmed reservations and identification.

Education

Diploma : Education, 06/2015
Model Secondary Schools - City

Medical Assistant Diploma: Medical Office Admin , 06/2018
Prospect College - City

Resume Overview

School Attended

Model Secondary Schools
Prospect College

Job Titles Held:

Medical Office Administrative Assistant
Prep Cook/Trainee
Sales Floor/ Cashiers
Cashier
Front Desk Agent

Degrees

Diploma : Education , 06/2015
Medical Assistant Diploma : Medical Office Admin , 06/2018

Medical Office Administrative Assistant Resume Example

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