Medical Liaison Officer Resume Example Planet Pharma

MEDICAL LIAISON OFFICER

Professional Summary

I am a motivated, results driven medical sales professional, currently employed as a Medical Liaison Officer with Western Diagnostic Pathology. I have achieved 159% increase in sales in my territory YTD, with an overall revenue growth of 18.5% over the last two years. I have over six years of experience in marketing, including campaign management, sponsorship, business development and event delivery across pathology health services and the arts sector. My goal is to successfully transfer these skills into the .... industry. Medical Liaison with over three years of successful experience in medical sales and pathology health services. Recognized consistently for performance excellence and contributions to success in the pathology industry. Strengths in client relationship management and [Skill] backed by training in [Area of study].

Skills

Verbal and written communication with stakeholders of all levels
Time management in order to meet deadlines and exceed KPI's
Client relationship management and medical sales experience in healthcare sectors
Ability to retain and communicate complex medical service information
Western Diagnostic Pathology May 2018 - Present
Medical Liaison Officer, Business Development
Promoted new and existing pathology services to General Practitioners to engage commitment, drive revenue and increase growth across territory
Built and cultivated positive relationships with medical practitioners, practice management, and practice staff across a territory of 50+ medical centres
Developed and executed a 90-day territory business plan which led to growth in every quarter
Identified business development opportunities and engaged in discussions and negotiations to secure new business
Represented WDP at conferences, forums, industry events and educational programs
Well versed in usage of Salesforce CRM
Liaised with WDP related GP clients and practices to identify service gaps, create mitigation strategies and rectify issued through appropriate channels
Developed and implemented marketing strategies to increase market share of non-hospital patients
Grew regional and metro Doctor referrals through educational forums
Training and mentoring of new MLO representatives due to strong sales results and positive team feedback
Achievements
5% across territory over the last two year
Managed North territories while vacant, as well as the complimentary South territory when required
1 MLO out of 4
PathWest Laboratory Medicine WA June 2017 - May 2018
Medical Liaison Officer, Department of Marketing

Built and maintained positive relationships with practice management and commercial clients in the mining and industrial sectors
Represented PathWest at conferences, industry events and educational programs
Liaised with PathWest supply chains to maintain service relationships to medical centres and health departments
Worked in conjunction with the Department Of Health to distribute campaign marketing material
Utilized the ULTRA hospital CRM
Achievements
Successfully engaged 50+ GPs from the Great Southern region for a continuous education program focussed on the changes to the National Cervical Screening Program
Accreditation as an Education Activity Representative through the Royal Australian College of General Practitioners
PathWest Laboratory Medicine WA July 2005 - June 2017
Medical Scientist, Department of Microbiology
Extensive experience in high throughput diagnostic laboratory
Optimised and implemented new robotic technology, procedures and protocols
Data analysis and results interpretation
Quality assurance and quality control
Managed and trained new technical staff
Utilized the ULTRA hospital CRM
Achievements
Selected candidate to optimise and implement a new high efficiency, high throughput sequencing method into routine use
Selected to act in continuous higher duties positions including a team management role
Business development, Business plan, Conferences, CRM, Client, Clients, Data analysis, Department Of Health, Educational programs, GPs, Interpretation, Marketing strategies, Market, Marketing, Marketing material, Medical sales, Mentoring, Negotiation, Negotiations, Pathology, Protocols, Quality control, Quality assurance, Relationship management, Research, Robotic, Sales, Salesforce CRM, Scientific, Team management, Time management, Written communication
Profit improvements
Relationship building and retention

Work History

May 2018 - CurrentMedical Liaison OfficerPlanet Pharma - Bridgewater , NJ

· Promoted new and existing pathology services to General Practitioners to engage commitment, drive revenue and increase growth across territory

· Built and cultivated positive relationships with medical practitioners, practice management, and practice staff across a territory of 50+ medical centres

· Developed and executed a 90-day territory business plan which led to growth in every quarter

· Identified business development opportunities and engaged in discussions and negotiations to secure new business

· Represented WDP at conferences, forums, industry events and educational programs

· Well versed in usage of Salesforce CRM

· Liaised with WDP related GP clients and practices to identify service gaps, create mitigation strategies and rectify issued through appropriate channels

· Developed and implemented marketing strategies to increase market share of non-hospital patients

· Grew regional and metro Doctor referrals through educationalforums

· Training and mentoring of new MLO representatives due to strong sales results and positive team feedback

· 159% YTD increase in sales across territory

· 85% YTD increase in prenatal genetic portfolio, resulting in $225,000+ additional revenue generated

· 28% YTD increase in histology portfolio, resulting in $720,000+ additional revenue generated

· Overall revenue growth of 18.5% across territory over the last two year

· Managed North territories while vacant, as well as the complimentary South territory when required

· #1 MLO out of 4

Jun 2017 - May 2018Medical Liaison OfficerPathwest Laboratory Medicine - City , STATE

· Built and maintained positive relationships with practice management and commercial clients in the mining and industrial sectors

· Represented PathWest at conferences, industry events and educational programs

· Liaised with PathWest supply chains to maintain service relationships to medical centres and health departments

· Worked in conjunction with the Department Of Health to distribute campaign marketing material

· Utilized the ULTRA hospital CRM

· Successfully engaged 50+ GPs from the Great Southern region for a continuous education program focussed on the changes to the National Cervical Screening Program

· Accreditation as an Education Activity Representative through the Royal Australian College of General Practitioners

Jul 2005 - Jun 2017Medical Scientist Pathwest Laboratory Medicine - City , STATE

· Extensive experience in high throughput diagnostic laboratory

· Optimised and implemented new robotic technology, procedures and protocols

· Data analysis and results interpretation

· Quality assurance and quality control

· Managed and trained new technical staff

· Utilized the ULTRA hospital CRM

· Selected candidate to optimise and implement a new high efficiency, high throughput sequencing method into routine use

· Selected to act in continuous higher duties positions including a team management role

Education

2018- Scotwork Negotiation Foundation Workshop

2017- Royal Australian College of General Practitioners - Education Activity Representative accreditation

2009Graduate Diploma: MarketingCurtin University of Technology, Curtin Business School

2004Graduate Diploma of ScienceUniversity of Western AustraliaMicrobiology) Research Project conducted at PathWest Laboratory Medicine Western Australia and the Commonwealth Scientific and Industrial Research Organisation (CSIRO), Completed

2003Bachelor of ScienceUniversity of Western AustraliaBiomedical), Completed, Courses and Training

Certifications

159% YTD increase in sales across territory

85% YTD increase in prenatal genetic portfolio, resulting in $225,000+ additional revenue generated

28% YTD increase in histology portfolio, resulting in $720,000+ additional revenue generated

Overall revenue growth of 18.

Resume Overview

School Attended

Curtin University of Technology, Curtin Business School
University of Western Australia

Job Titles Held:

Medical Liaison Officer
Medical Scientist

Degrees

Graduate Diploma : Marketing
Graduate Diploma of Science
Bachelor of Science

Medical Liaison Officer Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes