Performance-driven administrative professional with experience in facilitating support services and office management.
Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs. Confident and poised in interactions with individuals at all levels. Detailed-oriented and resourceful in completing projects.
MS Office proficiency Excel, Power Point, and OutlookApproachable
Analytical problem solver
Employee of the Month Award
Medical Front Office CoordinatorFeb 2013 to Current Southwest Allergy and Asthma Center － McKinney, TX
Provided outstanding patient centered service with professionalism, multi tasking, appointment scheduling, telephone duties, patient registration, collect co-pays, deductibles and inquire on previous balance, insurance verification and authorizations, filed insurance, daily bank deposits, patient recalls, managing inventory and ordering supplies, handling medical records, strict adherence to HIPPA and confidentiality, distribute mail and handle routine correspondence.
Orchestrated move and opened medical office in McKinney with new physician, accomplished successful growth of 700 patients in the year of 2016, set up all patient's demographics/insurance with EMR system, responsible for ordering all the medical/office supplies for 4 offices, assist physician PRN.
Private Child Care ProviderFeb 2011 to Feb 2012 Dr. Amanda Graf － Denver, CO
Care for two children of infant and toddler ages.
Oversee outings and schedule activities to ensure proper development of social interaction with other children.
Create daily schedules that meet the physical and emotional needs of the children.
Kept detailed diaries of activities, met with the parents to discuss weekly plans, as well as any disciplinary problems.
Effectively handle interventions between children when disagreements arise.
Office Manager/Medical AssistantJan 2007 to Jan 2011 South Pointe Medical Center － Lafayette, CO
Orchestrated move of a single provider office to a multi provider integrated facility, and accomplished monthly goals for successful growth in the company.
Coordinated successful marketing program for the practice.
Responsible for management of staff, AR/AP, insurance billing, QuickBooks, problem solving, interaction with vendors, front office responsibilities and maintained accurate updated confidential patient files.
Obtained all patients vitals and performed new patient exams.
Provided testing and machine trained on:
Spinal Decompression Therapy, Naomi X-Ray, Neurometrix, and ESTIM.
Office Manager/Executive AssistantJan 2006 to Jan 2007 Rigid Building Systems － Englewood, CO
Conducted general office duties, performed high volume inbound and outbound administrative screening, organized mail station/scanning projects, and UPS world ship.
Worked with Microsoft programs, adobe acrobat, scanning, and complied
sales and technical department's daily reports for corporate review.
Coordinated inter office documents for 20 district
managers and multi-million dollar international company.
Assistant to the director of builder development of the company.
2003Parkway North High School － St. Louis, MO
Associates Degree, Business, Business2003Collin County Community College － Plano, TXBusiness, Business
Accounts Payable, administrative, adobe acrobat, AP, AR, balance, Billing, Computer Experience, Computer Operations, Data Management, front office, general office duties, Insurance, inventory, director, managing, marketing, Marketing & Sales, assist physician, Microsoft programs, Excel, mail, Office, Outlook, Power Point, Word, problem solving, QuickBooks, Reception, sales, scanning, scheduling, Staff Management, Telephone, Therapy, Workflow, X-Ray