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Medical Front Office Coordinator Resume Example

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MEDICAL FRONT OFFICE COORDINATOR
Professional Summary

Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Skills
  • Records maintenance professional
  • Patient referrals expert
  • Patient chart auditing ability
  • Composed and professional demeanor
  • Excellent problem solver
  • Close attention to detail
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Familiar with commercial and private insurance carriers
  • Insurance and collections procedures
  • Understands insurance benefits
  • Resourceful and reliable worker
  • Adept multi-tasker
Work History
Medical Front Office Coordinator01/2012 to Current
Fleming Island OB/GYN – Fleming Island, FL

  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Verified patients' eligibility and claims status with insurance agencies.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Researched questions and concerns from providers and provided detailed responses.
  • Maintained strict patient and physician confidentiality.
  • Precisely evaluated and verified benefits and eligibility.
Medical Front Office Branch Team Leader09/2010 to 02/2012
Park Avenue Dermatology – Orange Park, FL

  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Professionally and courteously verified appointment times with patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts accurately and neatly for the clinic.
  • Managed and updated donor information in databases.
  • Researched questions and concerns from providers and provided detailed responses.
  • Maintained strict patient and physician confidentiality.
  • Precisely evaluated and verified benefits and eligibility.
  • Identified and resolved patient billing and payment issues.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Medical Office Manager09/2008 to 08/2010
Penny Farms Retirement Community – Penney Farms, FL

  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Verified patients' eligibility and claims status with insurance agencies.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Managed and updated donor information in databases.
  • Coordinated luncheons with Pharmaceutical Representatives.
  • Researched questions and concerns from providers and provided detailed responses.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Maintained strict patient and physician confidentiality.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Precisely evaluated and verified benefits and eligibility.
  • Responded to correspondence from insurance companies.
  • Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Prepared billing correspondence and maintained database to organize billing information.
Medical Administrative Assistant03/2005 to 08/2008
Penney Farms Retirement Community – Penney Farms, FL
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts accurately and neatly for the clinic.
  • Managed and updated donor information in databases.
  • Maintained strict patient and physician confidentiality.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
CNA06/2004 to 03/2006
Penney Farms Retirement Community – Penney Farms, FL
  •  Responsible for taking patients vitals, weight, and height
  •  Assisted LPN in medication administration
  •  Wound care/Accuchecks/Bathing
  •  Filing and data entry
  •  Assisted with feeding of patients
Education
High School Diploma: General1992Clay High School - Green Cove Springs, FL
CNA certification1999Bradford Union Vocational School- Starke, FL
NursingCurrentSt. Johns River State College- Orange Park, FL
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Resume Overview

Companies Worked For:

  • Fleming Island OB/GYN
  • Park Avenue Dermatology
  • Penny Farms Retirement Community
  • Penney Farms Retirement Community

School Attended

  • Clay High School
  • Bradford Union Vocational School
  • St. Johns River State College

Job Titles Held:

  • Medical Front Office Coordinator
  • Medical Front Office Branch Team Leader
  • Medical Office Manager
  • Medical Administrative Assistant
  • CNA

Degrees

  • High School Diploma : General 1992
    CNA certification 1999
    Nursing Current

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