Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Skills
Records maintenance professional
Patient referrals expert
Patient chart auditing ability
Composed and professional demeanor
Excellent problem solver
Close attention to detail
Office support (phones, faxing, filing)
Excellent verbal communication
Familiar with commercial and private insurance carriers
Insurance and collections procedures
Understands insurance benefits
Resourceful and reliable worker
Adept multi-tasker
Work History
Medical Front Office Coordinator01/2012
to Current Fleming Island OB/GYN – Fleming Island,
FL
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Verified patients' eligibility and claims status with insurance agencies.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Prepared patient charts accurately and neatly for the clinic.
Prepared patient charts, pre-admissions and consent forms as necessary.
Researched questions and concerns from providers and provided detailed responses.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Medical Front Office Branch Team Leader09/2010
to 02/2012 Park Avenue Dermatology – Orange Park,
FL
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Professionally and courteously verified appointment times with patients.
Verified patients' eligibility and claims status with insurance agencies.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Entered orders into the EMR system efficiently and without errors.
Prepared patient charts accurately and neatly for the clinic.
Managed and updated donor information in databases.
Researched questions and concerns from providers and provided detailed responses.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Identified and resolved patient billing and payment issues.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Medical Office Manager09/2008
to 08/2010 Penny Farms Retirement Community – Penney Farms,
FL
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Verified patients' eligibility and claims status with insurance agencies.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Prepared patient charts, pre-admissions and consent forms as necessary.
Managed and updated donor information in databases.
Coordinated luncheons with Pharmaceutical Representatives.
Researched questions and concerns from providers and provided detailed responses.
Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Maintained strict patient and physician confidentiality.
Resourcefully used various coding books, procedure manuals and on-line encoders.
Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Precisely evaluated and verified benefits and eligibility.
Responded to correspondence from insurance companies.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Prepared billing correspondence and maintained database to organize billing information.
Medical Administrative Assistant03/2005
to 08/2008 Penney Farms Retirement Community – Penney Farms,
FL
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Prepared patient charts accurately and neatly for the clinic.
Managed and updated donor information in databases.
Maintained strict patient and physician confidentiality.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
CNA06/2004
to 03/2006 Penney Farms Retirement Community – Penney Farms,FL
Responsible for taking patients vitals, weight, and height
Assisted LPN in medication administration
Wound care/Accuchecks/Bathing
Filing and data entry
Assisted with feeding of patients
Education
High School Diploma: General1992Clay High School -
Green Cove Springs,
FL
CNA certification1999Bradford Union Vocational School-
Starke,
FL
NursingCurrentSt. Johns River State College-
Orange Park,
FL
