Medical Front Office Coordinator Resume Example
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MEDICAL FRONT OFFICE COORDINATOR
Professional Summary
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Skills
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Work History
Medical Front Office Coordinator01/2012
to Current
Equality Health – Hidalgo , TX
Equality Health – Hidalgo , TX
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Verified patients' eligibility and claims status with insurance agencies.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Prepared patient charts accurately and neatly for the clinic.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Researched questions and concerns from providers and provided detailed responses.
- Maintained strict patient and physician confidentiality.
- Precisely evaluated and verified benefits and eligibility.
Medical Front Office Branch Team Leader09/2010
to 02/2012
St. Joseph Health – San Juan Capistrano , CA
St. Joseph Health – San Juan Capistrano , CA
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Professionally and courteously verified appointment times with patients.
- Verified patients' eligibility and claims status with insurance agencies.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Entered orders into the EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly for the clinic.
- Managed and updated donor information in databases.
- Researched questions and concerns from providers and provided detailed responses.
- Maintained strict patient and physician confidentiality.
- Precisely evaluated and verified benefits and eligibility.
- Identified and resolved patient billing and payment issues.
- Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Medical Office Manager09/2008
to 08/2010
Department Of Veterans Affairs – Kettering , OH
Department Of Veterans Affairs – Kettering , OH
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Verified patients' eligibility and claims status with insurance agencies.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Managed and updated donor information in databases.
- Coordinated luncheons with Pharmaceutical Representatives.
- Researched questions and concerns from providers and provided detailed responses.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Maintained strict patient and physician confidentiality.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Precisely evaluated and verified benefits and eligibility.
- Responded to correspondence from insurance companies.
- Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
- Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
- Prepared billing correspondence and maintained database to organize billing information.
Medical Administrative Assistant03/2005
to 08/2008
Avamere – Yakima , WA
Avamere – Yakima , WA
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Prepared patient charts accurately and neatly for the clinic.
- Managed and updated donor information in databases.
- Maintained strict patient and physician confidentiality.
- Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
CNA06/2004
to 03/2006
Penney Farms Retirement Community – City , STATE
Penney Farms Retirement Community – City , STATE
- Responsible for taking patients vitals, weight, and height
- Assisted LPN in medication administration
- Wound care/Accuchecks/Bathing
- Filing and data entry
- Assisted with feeding of patients
Education
High School Diploma: General1992Clay High School -
City,
State
CNA certification1999Bradford Union Vocational School-
City,
State
NursingCurrentSt. Johns River State College-
City,
State
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Resume Overview
School Attended
- Clay High School
- Bradford Union Vocational School
- St. Johns River State College
Job Titles Held:
- Medical Front Office Coordinator
- Medical Front Office Branch Team Leader
- Medical Office Manager
- Medical Administrative Assistant
- CNA
Degrees
- High School Diploma : General 1992
CNA certification 1999
Nursing Current
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