Medical Director Resume Example
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MEDICAL DIRECTOR
Professional Summary
Patient-driven Medical Director offering 20-years history managing hospital functions to optimize operations and foster superior organization-wide service delivery. Expert in all aspects of patient care with success in designing effective patient care and business models. Focused on continuous quality improvement and leadership development.
Skills
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Work History
Medical Director, 05/2015 to Current
Company Name – City, State
Company Name – City, State
- Contributed to strategic development of clinical programs and study reports.
- Devised plans to drive achievement of goals related to health, safety and employee relations.
- Directed cost management, utilization management, quality assurance and medical protocol development initiatives.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Ensured effective, consistent communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
- Oversaw clinic administration, including financial management, recruitment and human resources, training, program management and policy planning.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Attended variety of conferences to keep up with evolution of technology and implemented improvements in practice to ensure high level of excellence.
- Administered financial management functions, including medical billing and collections, marketing and operational budgets.
- Spearheaded and implemented new projects to expand scope of engagement.
- Maintained compliance with local, national and federal requirements by tracking staff education and certifications.
- Reviewed material used by medical team as part of Medical Review Board standards.
- Grew patient volume to 1.2 millions.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Interpreted assessments and batteries results and provided recommendations to treat variety of Mental Health disorders and Medical Diagnoses.
- Monitored industry trends and advances in evidence-based medicine to purchase and utilize innovative equipment while maintaining operating budgets and expenditures.
- Collaborated with national and international organizations to leverage industry connections.
Co-Owner, 01/2012 to Current
Company Name – City, State
Company Name – City, State
- Conducted target market research to developed relationship within the community to maintain at the time of an owners absence.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Evaluated suppliers and acquired new business interest to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Created a market for Uber and Lyft to utilize rental car services to employ more drivers by using sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Researched restaurant and fast food chains to determine their eligibility for Lyft/Uber services.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
- Directed technological improvements, reducing customer complaints and restuarant complaints about cancellations and missed deliveries.
Branch Manager, 06/1987 to Current
Company Name – City, State
Company Name – City, State
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Created reports on deteriorating trends and fiscal year end losses.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Assessed employee performance and developed improvement plans.
- Identified and capitalized on community business opportunities with effective networking.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Management Team Member, 09/2018 to 03/2019
Company Name – City, State
Company Name – City, State
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Increased sales (82)% by offering advice on purchases and promoting additional products.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and restaurants and talents.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Researched issues to obtain appropriate answers to customer inquiries.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Education
Associate of Arts: Accounting, 06/1984
University of Georgia - City
University of Georgia - City
Master of Science: Pediatrics, 06/1997
Emory University - City, State
Emory University - City, State
Bachelor of Science: Human Services, 06/2005
Mercer University - City
Mercer University - City
Master of Science: Professional Counseling, 06/2008
Argosy University - City
Argosy University - City
Ph.D.: Psychology Capella University - City, State
Associate of Science: Pharmacy TechnicianUtlimate Medical Academy - City
Affiliations
- Board member of Alpha Psi Alpha Beta
- Member, American Pediatrics Associations, 1996 to Current
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Resume Overview
School Attended
- University of Georgia
- Emory University
- Mercer University
- Argosy University
- Capella University
- Utlimate Medical Academy
Job Titles Held:
- Medical Director
- Co-Owner
- Branch Manager
- Management Team Member
Degrees
- Associate of Arts : Accounting , 06/1984
Master of Science : Pediatrics , 06/1997
Bachelor of Science : Human Services , 06/2005
Master of Science : Professional Counseling , 06/2008
Ph.D. : Psychology
Associate of Science : Pharmacy Technician
