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Medical Director Resume Example

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MEDICAL DIRECTOR
Professional Summary

Patient-driven Medical Director offering 20-years history managing hospital functions to optimize operations and foster superior organization-wide service delivery. Expert in all aspects of patient care with success in designing effective patient care and business models. Focused on continuous quality improvement and leadership development.

Skills
  • Patient Health Education
  • HIPAA
  • Business development
  • Case management
  • Differential diagnosis
  • Regulatory compliance
  • Strategic planning
  • Practice management
  • Clinical studies
  • Direct patient care
  • Patient care
  • Clinical education
  • Records management
  • Team leadership
  • Patient relations
  • Clinical Quality Improvement
  • Inventory and restocking
  • Wellness services
  • Immunizations
  • Drug utilization review
  • Accreditation coordination
  • Seasoned in medical clinical procedures
  • Medication dispensing
  • Relationship building and retention
  • Therapy programs
  • Drug inventory management
Work History
Medical Director, 05/2015 to Current
Family Intervention Specialist - Inline – Paulding , Georgia
  • Contributed to strategic development of clinical programs and study reports.
  • Devised plans to drive achievement of goals related to health, safety and employee relations.
  • Directed cost management, utilization management, quality assurance and medical protocol development initiatives.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
  • Ensured effective, consistent communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Oversaw clinic administration, including financial management, recruitment and human resources, training, program management and policy planning.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Attended variety of conferences to keep up with evolution of technology and implemented improvements in practice to ensure high level of excellence.
  • Administered financial management functions, including medical billing and collections, marketing and operational budgets.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Maintained compliance with local, national and federal requirements by tracking staff education and certifications.
  • Reviewed material used by medical team as part of Medical Review Board standards.
  • Grew patient volume to 1.2 millions.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Interpreted assessments and batteries results and provided recommendations to treat variety of Mental Health disorders and Medical Diagnoses.
  • Monitored industry trends and advances in evidence-based medicine to purchase and utilize innovative equipment while maintaining operating budgets and expenditures.
  • Collaborated with national and international organizations to leverage industry connections.
Co-Owner, 01/2012 to Current
Uber And Lyft Corporate Services – New York, NY
  • Conducted target market research to developed relationship within the community to maintain at the time of an owners absence.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Evaluated suppliers and acquired new business interest to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Created a market for Uber and Lyft to utilize rental car services to employ more drivers by using sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Researched restaurant and fast food chains to determine their eligibility for Lyft/Uber services.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Directed technological improvements, reducing customer complaints and restuarant complaints about cancellations and missed deliveries.
Branch Manager, 06/1987 to Current
Bank Of America – Atlanta, Georgia
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Created reports on deteriorating trends and fiscal year end losses.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Assessed employee performance and developed improvement plans.
  • Identified and capitalized on community business opportunities with effective networking.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Management Team Member, 09/2018 to 03/2019
New Popeye's Louisiana Kitchen Endeavor – Atlanta, Georgia
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Increased sales (82)% by offering advice on purchases and promoting additional products.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and restaurants and talents.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Education
Associate of Arts: Accounting, 06/1984
University of Georgia - Athens, Georgia
Master of Science: Pediatrics, 06/1997
Emory University - Atlanta, GA
Bachelor of Science: Human Services, 06/2005
Mercer University - Lithia Springs, Georgia
Master of Science: Professional Counseling, 06/2008
Argosy University - Atlanta, Georgia
Ph.D.: Psychology Capella University - Minneapolis, MN
Associate of Science: Pharmacy TechnicianUtlimate Medical Academy - Tampa, Florida
Affiliations
  • Board member of Alpha Psi Alpha Beta
  • Member, American Pediatrics Associations, 1996 to Current
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Resume Overview

Companies Worked For:

  • Family Intervention Specialist - Inline
  • Uber And Lyft Corporate Services
  • Bank Of America
  • New Popeye's Louisiana Kitchen Endeavor

School Attended

  • University of Georgia
  • Emory University
  • Mercer University
  • Argosy University
  • Capella University
  • Utlimate Medical Academy

Job Titles Held:

  • Medical Director
  • Co-Owner
  • Branch Manager
  • Management Team Member

Degrees

  • Associate of Arts : Accounting , 06/1984
    Master of Science : Pediatrics , 06/1997
    Bachelor of Science : Human Services , 06/2005
    Master of Science : Professional Counseling , 06/2008
    Ph.D. : Psychology
    Associate of Science : Pharmacy Technician

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