Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Staying on my feet, being engaged in tasks, and making a difference for those in need is what gives me motivation to do my best work every day. I enjoy learning and sharing ideas with others. I conduct myself respectfully with clients, staff, and management above me. I hold myself accountable and will always push myself above and beyond what is required to meet personal and work-related goals.

  • Communication
  • Time Management
  • Employee Performance Evaluations
  • Decision Making
  • Policy and Program Development
  • Employee Training Program
  • Employee Supervision
  • Critical Thinking
  • Facility Oversight
  • Verbal and Written Communication
  • Emergency Readiness
  • Problem Resolution
  • HIPAA Guidelines
  • Medical Programs Implementation
  • Performance Monitoring
  • Rational Detachment
  • Autism Experience
  • Developmental Disabilities Experience
  • Data Collection
  • Crisis Intervention
Medical Coordinator, 08/2021 to Current
BcfsRemote, MS,


Medical coordinators are members of Flatrock Manors' home management team. They are responsible for managing the medical needs of the clients living at the residential, and communicating with medically trained staff. Those in this position must have previously demonstrated excellence in communication skills, reliability, work-ethic, and composure during emergency situations throughout their time on the floor of the residential as a Direct Care Worker.

Responsibilities include:

  • Scheduling medical appointments
  • communicating with physicians
  • Primary contact with medical office to ensure appointments were completed
  • Coordinate with family pharmacy
  • Order medication refills
  • Communicate with staff regarding training, changes, etc.
  • Printing monthly orders for emergency binders at the home
  • Review of discharge paperwork from hospital visits
  • Preparation of paperwork for appointments
  • Complete inventory of medical supplies to reorder as necessary
  • Advocate for the rights of the clients
Medication Passer, 07/2021 to 09/2021
Bickford Senior LivingSioux City, IA,


Responsibilities of a med passer may include, but are not limited to:

  • Taking client vitals, treating clients using oral/topical/injected medications, and properly documenting the prescriptions or PRN medications being passed to clients and completing med count.

Time management is important for ensuring clients receive their medications at the scheduled time. MP’s must also be prepared to take client medications with them on personal/group outings or send medications home with guardians when that client is off campus for a day/night visit.The ability to bond with residents is also a necessary skill for Med Passers. Forming a strong trust between the Med Passer and the client reduces the risk of medicine refusal, and therefore maintains the health and safety of the client. Med Passers must also be prepared to pass medications at another home when there isn’t a MP present. This requires flexibility and friendly communication skills when aiding unfamiliar clients to prevent medicine refusals. An MP may also need to professionally communicate with medical professionals entering the home.

Direct Care Worker, 04/2021 to 09/2021
Addus Homecare CorporationHarvard, IL,

Those in this position must provide, train, or assist people who require various degrees of need with their day-to-day life tasks. Clients may be affected by one or more of the following conditions:

  • Autism Spectrum Disorder, Bipolar disorder, attention deficit disorder (ADD/ADHD), Schizophrenic disorder, Schizoaffective disorder, Cerebral Palsy, unspecified learning/mood/impulse disorders, intermittent explosive disorder, dysphasia, Diabetes, etc.

Things a DCW may provide, train, or support clients in:

  • Cooking meals, cleaning the living space, taking medications, coping skills/counseling, communication skills, grooming, bathing, toileting, attendance at medical appointments, participation in activities within the home or off campus, and aid in preserving the overall health and safety of the individual and their peers.

Staff must be prepared to use their Nonviolent Crisis Prevention training to prevent or de-escalate various degrees of verbal or physically aggressive behaviors directed toward staff, peers, or themselves. The ability to rationally detach from emotionally distressing situations such as these are necessary behavioral skills possessed by staff. Communication skills are important when dealing with agitated clients, whom in many cases, may also be non-verbal communicators or lacking some communication skills.A reliable, flexible, and adaptable staff will be prepared to be sent to another residential home to assist unfamiliar clients at any given time during the shift in the case that another home needs assistance.Professionalism and writing skills are mandatory for completing detailed documentation throughout each shift. Such documentation includes SDR’s, hygiene charts, ABC behavior charts, Progress notes, and activity logs.

Education and Training
High School Diploma: , Expected in 06/2020
Swartz Creek High School - Swartz Creek, MI
: Pre-Occupational Therapy Studies, Expected in
Claire Stewart Mott Community College - Flint, MI
  • Promoted from Direct Care Worker to Medical Coordinator (Management), in less than 4-months
  • Maintained perfect attendance since hire at Flatrock Manors. Two lottery rewards were received on separate occasions as recognition for maintaining excellence

Basic Life Support (BLS) Certification

July 2021 to July 2023

American Red Cross Training prepares the individual to take action in the case that a peer or client is experiencing cardiac arrest, respiratory distress, or an obstructed airway.


Davenport University Dance Team

January 2020 to July 2021Previous team member recruited by Davenport University Dance Team coach, Kylene Gayer. Those on a collegiate team must work flexibly under pressure, must be extremely team oriented, and must display resilience.

  • 2021 Division II National Champion
  • Rising-Star Award voted by the team


Kylene Gayer, Collegiate Coach+1 (616) 460-1453

Swartz Creek Schools Competitive Pom/Dance Program

May 2012 to February 2020Following the youth program, joined the competitive middle-school and junior varsity teams coached by Heather Ryers, and spent a total of 4 years on these teams. Joined the highly competitive Varsity Spirit/Pom Team coached by Stephanie Zettel in 2017, and spent a total of 3 years on the team. Being a member of each of these teams taught me how important it is to be reliable, responsible for one’s actions, humble, passionate, coachable, communicative, and an overall respectful person. These are values that are important to me as an individual, and as a team player.

Stephanie Zettel, Swartz Creek Varsity Coach+1 (XXX) 931- 9658

Heather Ryers, Middle school/Junior Varsity Coach+1 (XXX) 287-0490

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School Attended

  • Swartz Creek High School
  • Claire Stewart Mott Community College

Job Titles Held:

  • Medical Coordinator
  • Medication Passer
  • Direct Care Worker


  • High School Diploma
  • Some College (No Degree)

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