medical coordinator resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Patient-focused [Job Title] equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
Rets CollegeCenterville, OH, Expected in 02/2009 ā āAssociate of Applied Science:CMA - GPA:
Experience
Community Living Centers, Inc. - Medical Coordinator Madison Heights, MI, 06/2021 - 04/2023
Performed verification of Medicare coverage.
Updated patient and insurance data and input changes into company computer system.
Johns Hopkins Medicine - Medical Assistant Hanover, MD, 02/2015 - 06/2021
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Labeled and completed lab requisitions using ICD and CPT coding.
Virginia Commonwealth University Health System - CMA South Hill, VA, 10/2009 - 05/2014
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Maintained medication stock and cleaned patient rooms and equipment.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Assessed patient needs in response to medications.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Monitored vital signs during medication administration to quickly identify complications.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Administered scheduled drugs, including [Type] and [Type] under direct supervision of licensed nurse.
Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
Promoted clean and sanitary environment by maintaining department equipment.
Johns Hopkins Medicine - Medical Assistant Lutherville, MD, 03/2009 - 09/2009
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Cub Foods - Customer Service Cashier/Bookkeeper City, STATE, 09/1989 - 11/2008
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Informed customers of in-store promotions or pricing specials.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Recommended, selected, located and obtained products to meet customer needs.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Answered phone calls to assist customers with questions and orders.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Offered customers carry-out service at completion of transaction.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.