(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated employee known for problem solving, pursuing employment options where good customer service and positive attitude will make a difference.

  • Patient data identification
  • Healthcare claim coding
  • Knowledgeable in Medisoft
  • Medical terminology
Education and Training
College of San Mateo San Mateo, CA Expected in 06/1988 Cosmetology License : Cosmetology - GPA :
San Mateo High School San Mateo, CA Expected in 06/1988 High School Diploma : - GPA :
Central Lakes College - Medical Coder & Biller
Owatonna, MN, 03/1999 - 05/2017
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Read through patient health data, including histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Sought clarification from physicians and other hospital personnel for answers to needed coding interpretations prior to abstracting records.
  • Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
  • Submitted and accurately processed insurance claims with related medical code verifications and assessments.
  • Used computer system to record weekly statements, including expenditures and balances.
Mills Peninsula Hospital - Emergency Room Secretary
City, STATE, 11/1996 - 01/1998
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Adhered to all HIPAA requirements to safeguard patient confidentiality.
  • Kept office spaces well-stocked with administrative and medical supplies.
  • Assisted with hospital admissions and paperwork.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Retired & Senior Volunteer Program - Retired & Senior Volunteer Program Coordinator
City, STATE, 03/1993 - 11/1995
  • Managed administrative processes and prepared key reports and documentation.
  • Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
  • Set up appointments with customers and oversaw main department calendar.
  • Advised managers on organizational policies and recommended needed changes.
  • Created and maintained registration systems for events and meetings.
  • Documented information, created reports and generated tracking files.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Oversaw the activities being performed by senior volunteers.
California Home Equity - Office Manager
City, STATE, 08/1988 - 10/1992
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.

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School Attended

  • College of San Mateo
  • San Mateo High School

Job Titles Held:

  • Medical Coder & Biller
  • Emergency Room Secretary
  • Retired & Senior Volunteer Program Coordinator
  • Office Manager


  • Cosmetology License
  • High School Diploma

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