Dedicated employee known for problem solving, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Patient data identification
Healthcare claim coding
Knowledgeable in Medisoft
Medical terminology
Education and Training
College of San MateoSan Mateo, CAExpected in 06/1988 – –Cosmetology License:Cosmetology - GPA:
San Mateo High SchoolSan Mateo, CAExpected in 06/1988 – –High School Diploma: - GPA:
Experience
Central Lakes College - Medical Coder & Biller Owatonna, MN, 03/1999 - 05/2017
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Read through patient health data, including histories, physician diagnoses and treatments to gain understanding for coding purposes.
Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Quickly responded to staff and client inquiries regarding CPT codes.
Sought clarification from physicians and other hospital personnel for answers to needed coding interpretations prior to abstracting records.
Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
Submitted and accurately processed insurance claims with related medical code verifications and assessments.
Used computer system to record weekly statements, including expenditures and balances.
Communicated with patients to gather intake data and verify chart information.
Helped patients complete paperwork and explained processes and procedures.
Transcribed physicians' notes and entered data into electronic chart management software.
Adhered to all HIPAA requirements to safeguard patient confidentiality.
Kept office spaces well-stocked with administrative and medical supplies.
Assisted with hospital admissions and paperwork.
Managed incoming telephone calls, including taking messages and directing callers to personnel.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Retired & Senior Volunteer Program - Retired & Senior Volunteer Program Coordinator City, STATE, 03/1993 - 11/1995
Managed administrative processes and prepared key reports and documentation.
Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
Set up appointments with customers and oversaw main department calendar.
Advised managers on organizational policies and recommended needed changes.
Created and maintained registration systems for events and meetings.
Documented information, created reports and generated tracking files.
Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
Oversaw the activities being performed by senior volunteers.
California Home Equity - Office Manager City, STATE, 08/1988 - 10/1992
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
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